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Review summary

Created with AI, based on recent reviews

Looking at 246 reviews, most reviewers were somewhat happy with their experience overall. Customers generally found the ordering process straightforward, though some encountered issues with additional items being added to their purchase without clear consent. Many expressed concerns about the product's effectiveness and the perceived inflated pricing compared to its actual value. However, some people were dissatisfied with the refund process, reporting difficulties in returning unwanted products or receiving their money back. There were also mentions of slow response times from the company when customers tried to resolve order or product-related issues.

What people talk about most

Product

Consumers find product to be ambiguous, with many expressing dissatisfaction due to issues like being charged... See more

Order

Clients share ambiguous opinions on order. Many reviewers report issues with unwanted items being added to... See more

Price

Reviewers mention negative feedback about price. Many customers feel ripped off, reporting unexpected... See more

Refund

People report negative experiences with refunds. Many consumers struggle to obtain full refunds, with some... See more

Response time

Reviewers highlight ambiguous aspects of response time. Some customers praise the very quick responses to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The support team was quick to respond and search a satisfying solution. I finally got a full refund for my order. However, all this experience would have been even better if from the beginning I wou... See more

Rated 4 out of 5 stars

I'm pleased with your response that you will honour your pledge to customers if they are not satisfied with the product thanking you once again for your help and kindness regards Peter. Please send... See more

Rated 4 out of 5 stars

Specific items were well explained. Items ordered with clear prices indicated. The "Original Prices" seem somewhat inflated at $895.06 for this order! But the "Total Savings" column brings the order... See more

Rated 4 out of 5 stars

The ordering of the item was first class The only problem was the delivery of the item it said in 5 to 9 days delivery at the moment it's took about 11 days and it's still not delivered.


Company details

  1. Car accessories shop

Written by the company

SynGas offers fuel-saving technology designed to help drivers reduce fuel consumption, lower CO₂ emissions, and improve overall vehicle performance. Compatible with most petrol and diesel vehicles manufactured after 1996, SynGas is positioned as a practical and cost-effective alternative to traditional ECU tuning. The SynGas fuel saver works by optimizing ECU performance based on driving habits, helping improve fuel efficiency while supporting smoother engine operation. The device is designed for quick plug-and-play installation without the need for tools or professional assistance, making it accessible for everyday drivers. SynGas focuses on helping drivers manage rising fuel costs through a low-cost fuel efficiency solution that can be used without permanent vehicle modifications. The device is designed to support modern driving needs while offering an easy-to-use option for drivers looking to improve mileage and reduce emissions.


Contact info

3.5

Average

TrustScore 3.5 out of 5

431 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 84% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't do business with this company!

Order device. Tried to cancel order two hours later. Was told that the warehouse had already processed order. They up sell you on other offers. Which I click no thanks. I never finalized order. Was charge for extra items. Two weeks later still haven't received items. This company is a joke/ fraud. Should be reported to consumer agency!

6 May 2026
Unprompted review
SynGas logo

Reply from SynGas

Hi Robert,

We appreciate you bringing this to our attention. Transparency during checkout and timely delivery remain important priorities for our team, and feedback regarding these experiences is reviewed carefully.

We also value your comments regarding the delivery timeframe and would like the opportunity to investigate further.

At this time, we are unable to locate your order based on the details shared in your review, so we have requested more information from you directly.

Kind regards,
Roy from SynGas

Rated 1 out of 5 stars

It's a scam

It's a scam, doesn't do anything. People are gullible, if it worked, then car manufacturers would fit this, based on the fact that car manufacturers try to get the best mpg from their cars, as fuel economy is a major selling point. It's just a plastic box with a light on it. No I didn't buy one, because I'm not stupid.

16 May 2026
Unprompted review
SynGas logo

Reply from SynGas

Hi there,

Thank you for taking the time to leave your feedback.

Our goal is always to present accurate and transparent product information so customers understand the intended purpose and functionality of SynGas before purchasing. Product results can vary depending on factors such as vehicle condition, usage, and driving environment.

Feedback like yours is valuable to us and helps our team continue reviewing and improving how product details are communicated.

If you would like to discuss your experience further, please feel free to contact us at support@getsyngas.com

Best wishes,
Roy from SynGas

Rated 4 out of 5 stars

The Company made immediate plans to…

The Company made immediate plans to investigate and resolve one of two problems that I I hard with an order to be shipped from them. They noted to me that one of their employees would investigate the situation and get back to me with the results, so far it is to soon to expect the investigation. So so good.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Value

I am going to try one because it was a great deal to start with, and with the money back guarantee it’s a win win !

14 May 2026
Unprompted review
Rated 1 out of 5 stars

Spam mails

Spam mails, no option to unsubscribe

14 May 2026
Unprompted review
SynGas logo

Reply from SynGas

Hi Sebastian,

We aim to provide clear communication and a positive customer experience across all interactions, including promotional emails. Your feedback regarding the unsubscribe process has been noted and forwarded to the responsible team for further review.

Should you need any assistance, please don’t hesitate to reach out via support@getsyngas.com.

Best wishes,
Roy from SynGas

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