GetTech.com Reviews 423

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I've made a few purchases from GetTech over the last few years and the service has always been exceptional. There has never been an issue, until last week when my daughter encountered a problem with h... See more

Company replied

Rated 4 out of 5 stars

In relation to my recent Review of GetTech.com I may have been over critical due to my disappointment. GetTech did everything possible but were thwarted by supply chain, unfortunately this a fact of... See more

Company replied

Rated 4 out of 5 stars

The phone I ordered is great. No complaints at all. The delivery was a little hectic. Phone arrived to a distant neighbour down the road without them knowing it was there, resulting in the pho... See more

Rated 4 out of 5 stars

Very happy with the price I received for my device and a straightforward process. Only minor downside was a delay in payment which was quickly rectified once I got in touch with their support team who... See more

Company replied

Company details

  1. Electronics Company
  2. Mobile Phone Shop
  3. Mobile phone repair shop
  4. Phone repair service

Written by the company

GetTech is one of Ireland’s leading companies in the refurbished consumer electronics market. We aim to provide quality refurbished devices that will meet our customer’s expectations while offering an exceptional all round customer experience. By buying refurbished devices you get all of the perks of owning the latest technology without the price tag. All our phones are fully refurbished by our experienced in-house technicians and come fully tested by our quality control team.


Contact info

4.2

Great

TrustScore 4 out of 5

423 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Great service

Great service. Like new phone for half the retail value new and you are contributing to help the planet.

26 April 2022
Unprompted review
GetTech.com logo

Reply from GetTech.com

Hi Joe,

Thank you for taking the time to leave your review. We really appreciate your kind words! Please don't hesitate to let us know if you need any help in future. :)

-GetTech Team.

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Phone in good condition as expected.

26 April 2022
Unprompted review
GetTech.com logo

Reply from GetTech.com

Hi Amy,

Thanks a million for taking the time to review us, we really appreciate it! Please don't hesitate to reach out should you need anything in future, we're happy to help. Have a great day. :)

Kind regards,
GetTech Team

Rated 5 out of 5 stars

Delighted highly recommend

Delighted with my iPad. Arrived quickly and well packaged. Customer service helped me pick out the right one for me (as someone not so tech advanced) 😂 I couldn't fault the service 10/10

reading other reviews I can't believe people don't have the cop on to know that if you are responsible smashing you're phone you have to pay for a repair!!! to anyone reading them, please ignore!!!

26 April 2022
Unprompted review
GetTech.com logo

Reply from GetTech.com

Hi Eileen,

Thank you so much for your lovely review. As a smaller Irish business, we appreciate you taking the time to leave your kind words. We think you're 10/10!

Please don't hesitate to reach out to us should you need anything in future. Always glad to help! :)

Kind regards,
GetTech Team.

Rated 5 out of 5 stars

ALWAYS recommend GetTech 👍

Always had a great experience with GetTech! Have bought phones for my whole family here and have always been happy 😁 the customer service team is always excellent and helpful to deal with too, couldn't recommend more!

P.S. laughing at the last lady's review. If you break the phone you pay for it!!! Keep it up gang 🙌

26 April 2022
Unprompted review
GetTech.com logo

Reply from GetTech.com

Hi Mary,

Thank you so much for taking the time to leave your review, we really appreciate your kind words! We try our best for all of our customers and want to help any way we can so it is unfortunate when things beyond our control occur.

Please don't hesitate to get in touch with us should you need anything in future Mary, always a joy to hear from you. :)

Kind regards,
GetTech Team.


Rated 5 out of 5 stars

Amazing company

Amazing company. Have my phone 10 months now nothing wrong with it. Battery is amazing still at full capacity!! Definitely recommend GetTech!

26 April 2022
Unprompted review
GetTech.com logo

Reply from GetTech.com

Hi Leagh,

Thank you for your kind review! It really means a lot to the team here at GetTech.

We're so glad to hear that you are satisfied with your device. Should you ever need a hand with anything, do feel free to reach out to us! You can find us at support@gettech.com, on our socials, live chat, and by calling (021) 2067791.

We hope to welcome you back again soon 💙

Kind regards,
GetTech Customer Care

Rated 5 out of 5 stars

Got my IPhone 8 Plus with Get Tech

Got my IPhone 8 Plus with Get Tech. Had an issue with the mic. Was under guarantee they sorted it straight away for me. So quick to deal with great customer service.

21 April 2022
Unprompted review
GetTech.com logo

Reply from GetTech.com

Hi Lisa,

Thank you so much for taking the time to review us! We're sorry to hear you had an issue with your device - however, it is good to know that our team was able to resolve it quickly and efficiently!

Do feel free to reach out to us anytime and we will be more than happy to help :)

Wishing you a lovely day!

Rated 5 out of 5 stars

Great service

Have been dealing with GetTech fo3 3 years and they have always provided a great service. Phones delivered on time in great condition. On two occasions there have been problems with the phone provided and GetTech put a lot of effort in each time to make sure the pissues were reserved. Would highly reccomend GetTech to anyone buying a second hand phone.

21 April 2022
Unprompted review
GetTech.com logo

Reply from GetTech.com

Hi Tom,

Thank you so much for taking the time to leave us a review! We're glad to hear that our support team was able to resolve any issues you. Do feel free to reach out to us anytime, should you need anything else!

Wishing you a lovely rest of your day :)

GetTech Customer Care

Rated 2 out of 5 stars

Bought an iPhone 7 and it stopped…

Bought an iPhone 7 and it stopped working (camera and headphone jack) after 2 months. Sent it back to warranty and they sent back…the same phone. Will have to send it back again hoping for the best. There are other companies out there such as swappy that seems much better. Avoid Gettech…

18 April 2022
Unprompted review
GetTech.com logo

Reply from GetTech.com

Hi Philippe,

Thank you for taking the time to leave us some feedback.

Our Customer Service manager was just in touch to explain that the iPhone 7 does not feature a headphone jack. However, we went ahead and replaced the device for you regardless. If there is anything else you need, don't hesitate to let us know :)


All the best,

GetTech Customer Care

Rated 1 out of 5 stars

Mobile not fully functional

Had problems with two phones from them could have just been unlucky but probably better to just get a new phone.

they offerd a free otterbox case if I consider taking down this review.

9 April 2022
GetTech.com logo

Reply from GetTech.com

Update:

We did not receive a response to our email. However, we did look into the two orders on file.

You returned the first device, an iPhone 7 plus, however the team could not recreate the issue you described. A replacement device was offered however you stated that you wanted to purchase a newer model instead, and the order was refunded.

Your second device was purchased via eBay and no faults were found upon return, after multiple rounds of testing. We offered an upgraded replacement device as a goodwill gesture, which you declined and this order was also refunded.

We apologise for any inconvenience caused in these cases, however it seems that each was resolved to your satisfaction. If we can be of any help, do feel free to reach out to us - our dedicated team is happy to help.

__________________________________________
Hi Robert,

Thank you for your review and for bringing this to our attention. Firstly, we would like to apologise profusely for the hassle caused, a member of our care team has reached out to you so please check your messages as we would like to rectify the situation.

-GetTech Team.

Rated 5 out of 5 stars

New to me iPhone

I am very please with my purchase
The iPhones I order although refurbished is in excellent condition and a reasonably priced
Delivery was prompt and came well packaged

25 March 2022
Unprompted review
GetTech.com logo

Reply from GetTech.com

Hi Enrica,

Thank you very much for your review, we really appreciate it!

We're delighted to hear you're happy with your order. If you need anything at all in future, please don't hesitate to reach out. :)

Have a great day!

Kind regards,
GetTech Team.

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Rue was helping me through the chat option which was great - very fast replies and a huge help. Phone is in great nick 👍 recommend

24 March 2022
Unprompted review
GetTech.com logo

Reply from GetTech.com

Hi Thomas,

Thank you for your kind words - very much appreciated! Thank you for taking the time to leave us some feedback as well.

We hope to welcome you back again soon!

Kind regards,

GetTech Team

Rated 4 out of 5 stars

Very happy with my iPhone came fast and…

Very happy with my iPhone came fast and with no problems

24 March 2022
Unprompted review
GetTech.com logo

Reply from GetTech.com

Hi Damien,

Thanks for taking the time to leave us a review! Your feedback is greatly appreciated.

We're delighted to hear you're happy with your device! If you ever need a hand with anything, you can reach us by email at contact@gettech.com, or phone at (021) 206 7791.

Wishing you all the best from the GetTech team :)

Rated 5 out of 5 stars

Great opportunity

Phone n great condition. Delivered very quickly. I highly recommend GetTech

23 March 2022
Unprompted review
GetTech.com logo

Reply from GetTech.com

Hi Andreia,

Thank you for taking the time to leave us some feedback, we really appreciate it!

Very glad to hear you are satisfied with your order and the service.

Wishing you all the best from the GetTech Team :)

Rated 5 out of 5 stars

Excellent quality

23 March 2022
Unprompted review
GetTech.com logo

Reply from GetTech.com

Hi Oisin,

Thank you so much for your review! Delighted to hear you are happy with your purchase :) we really appreciate the feedback.

Kind regards,

GetTech Customer Care

Rated 5 out of 5 stars

10\10 would buy again

23 March 2022
Unprompted review
GetTech.com logo

Reply from GetTech.com

Hi Josh,

Thank you so much! We hope to welcome you back again soon :)

Should you need us before then, you can always reach us by email at contact@gettech.com or by phone at (021) 206 7791.

All the best,

GetTech Customer Care

Rated 5 out of 5 stars

I bought an iPhone from these guys

I bought an iPhone from these guys. Very quick delivery and the phone was perfect. Highly recommended

23 March 2022
Unprompted review
GetTech.com logo

Reply from GetTech.com

Hi there,

Thanks a million for the kind words! We're so happy to hear that you're satisfied with your order and the service :)

Feel free to get in touch with us should you need anything, our team is always happy to help!

All the best,

GetTech Customer Care

Rated 5 out of 5 stars

Fantastic service and quality products

Fantastic service and quality products. Highly recommended

23 March 2022
Unprompted review
GetTech.com logo

Reply from GetTech.com

Hi Kelly,

Thank you very much for the lovely review. We really appreciate it!

Feel free to get in touch with us should you need anything else, our team wold be more than happy to help :)

Best,

GetTech Customer Care

Rated 5 out of 5 stars

Very good no issues with the phone

23 March 2022
Unprompted review
GetTech.com logo

Reply from GetTech.com

Hi Gerard,

Thank you so much! We hope to welcome you back again soon :)

Should you need us before then, you can always reach us by email at contact@gettech.com or by phone at (021) 206 7791.

All the best,

GetTech Customer Care

Rated 5 out of 5 stars

Found gettech fast and efficient

Found gettech fast and efficient. Product was delivered quickly and in good condition. Will buy from again

23 March 2022
Unprompted review
GetTech.com logo

Reply from GetTech.com

Hi Michael,

Thank you so much for your review! Delighted to hear you are happy with your purchase :) we really appreciate the feedback. We hope to welcome you back again soon!

Kind regards,

GetTech Customer Care

Rated 5 out of 5 stars

qucik and efficent

23 March 2022
Unprompted review
GetTech.com logo

Reply from GetTech.com

Hi Sue,

Thank you for taking the time to leave us some feedback, we really appreciate it!

Very glad to hear you are satisfied with your order and the service.

Wishing you all the best from the GetTech Team :)

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