Training for Intervention Procedures (TIPS) Reviews 354

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their engaging, knowledgeable, and helpful approach, making learning enjoyable and effective. Many people found the user experience to be excellent, highlighting the ease of renewing certifications and the convenience of self-paced learning. The product itself, including the course material and videos, is frequently described as informative, well-organized, and easy to understand, providing valuable real-world examples. However, some customers also noted issues with the website and service. A few people experienced difficulties with logging in, navigating the platform, or accessing purchased courses. There were also occasional reports of confusingly worded questions in assessments and interactive prompts not functioning correctly.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, praising the course for being easy to understand,... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praised trainers like Larry and... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers found the online courses great,... See more

Service

Users describe ambiguous interactions with service. Many customers found the service helpful and efficient,... See more

Product

Customers had positive experiences with the product. Many found the material informative, useful, and... See more

Based on these reviews

Rated 4 out of 5 stars

The best part was the closed captions. Last time I was annoyed by the questions about the order of evaluation tasks. That seemed not to be an issue this time. Yes there tricky questions like when the... See more

Company replied

Rated 4 out of 5 stars

I always have a great time in the trainings. They are always helpful in being able to learn the material and the delivery method. I very much enjoy the second day when we do teach backs. Being able to... See more

Company replied

Rated 4 out of 5 stars

Training overall is helpful and provides good knowledge of real life scenarios. It may be time to update the videos as these appear to be from a number of years prior. Additional some of the content w... See more

Company replied

Rated 5 out of 5 stars

The TIPS program is two full 8-hour days of online training. I can't think of any way our trainer, Larry Moore, could have made the two days go by any faster. He was engaging and included everyone in... See more


Company details

  1. #24 of 27 best companies in Adult education centre

Written by the company

TIPS is the global leader in education and training for the responsible service, sale, and consumption of alcohol. Proven effective by third-party studies, TIPS is a skills-based training program designed to prevent intoxication, underage drinking, and drunk driving.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

354 reviews

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Rated 5 out of 5 stars

Good examples of real situations that…

Good examples of real situations that might occur.

Important information is easy to understand

10 February 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that the real-world examples were helpful and the important information was easy to understand. Thank you for your positive feedback!

Rated 5 out of 5 stars

Organized

Organized, decent acting on the videos, questions re-enforced the material.

9 February 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that the organization, acting, and questions helped reinforce the material. Thank you for your positive feedback!

Rated 5 out of 5 stars

Easy to understand

Easy to understand

8 February 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

Thank you for leaving feedback. We appreciate learning when our customers have a great experience!

Rated 5 out of 5 stars

it was clear to understand and learned…

it was clear to understand and learned a lot even with a lot of experience.

14 February 2026
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Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that our content was clear and beneficial for you, even with your extensive experience. Thank you for your positive feedback!

Rated 5 out of 5 stars

General manager

The course is great

15 February 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that you enjoyed the course. We appreciate you taking the time to share your positive experience with us.

Rated 5 out of 5 stars

Start to finish in 3 hours

The course was a short one approx 3 hours which makes it nice. Breaking courses down to doable hours gives a person the feeling of accomplishment!

11 February 2026
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Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that you enjoyed the course's length and the sense of accomplishment it provided. Thank you for your positive feedback; we appreciate it!

Rated 1 out of 5 stars

Failed to provide test access

Tips is obligated to update the California RBS portal within 24 hours of me completing the course and they haven’t yet, so I cannot take the test and receive the certification that I paid for.

11 February 2026
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Reply from Training for Intervention Procedures (TIPS)

We apologize that the RBS portal update is delayed, preventing you from taking the test. We appreciate your feedback and are looking into this issue to ensure timely updates.

Rated 5 out of 5 stars

Trainer workshop experience

The master trainer Debra was great. Very good, professional and knowledgeable. I recommend this workshop to anyone trying to teach this material.

11 February 2026
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Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that you found the master trainer to be professional and knowledgeable! We appreciate you recommending this workshop to others. Thanks for your feedback!

Rated 5 out of 5 stars

Trainer was very good at answering any…

Trainer was very good at answering any questions and ensuring we understood each of our states rules. I feel ready to educate others in Tips and know I can make a diffrence.

11 February 2026
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Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that the trainer was helpful and thorough in explaining the rules. It's great to know you feel prepared to educate others and make a difference with the knowledge you've gained!

Rated 5 out of 5 stars

I could of used a little more…

I could of used a little more instructions as far as access to reviewing the questions
But thought all and was very good

7 February 2026
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Reply from Training for Intervention Procedures (TIPS)

We're glad you found it very good overall! We appreciate your feedback regarding the instructions for accessing the review questions, and we'll consider improvements.

Rated 5 out of 5 stars

Good

It was good and helpful

8 February 2026
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Reply from Training for Intervention Procedures (TIPS)

We are happy to hear that you found our services helpful and good. We appreciate your positive feedback and are thankful for your time.

Rated 5 out of 5 stars

Pay attention

Ability to do at my own pace

1 February 2026
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Reply from Training for Intervention Procedures (TIPS)

We're glad you enjoyed the flexibility to learn at your own speed. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

I really enjoyed this experience

I really enjoyed this experience. So much valuable information was given in an easy to understand format.

5 February 2026
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Reply from Training for Intervention Procedures (TIPS)

We're glad you enjoyed your experience and found the information valuable and easy to understand. Thank you for sharing your positive feedback with us!

Rated 5 out of 5 stars

it was effiecent

6 February 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

Thank you for leaving feedback. We appreciate learning when our customers have a great experience!

Rated 5 out of 5 stars

TIPS Training

The instructor explained things well and she was very attentive when it came to involving everyone! I enjoyed the experience.

30 January 2026
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Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that the instructor's explanations and attentiveness enhanced your experience. Thank you for sharing your positive feedback with us!

Rated 3 out of 5 stars

If you’ve completed the course once you…

If you’ve completed the course once you shouldn’t need to take the same exact course over again. This stuff is not things you forget. It’s info and strategies you use every shift. So a refresher course that is severely cut down would be nice. You should be able to take a test and if you fail, take the course again. If you pass, your certificate renews

5 February 2026
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Reply from Training for Intervention Procedures (TIPS)

Thank you for your feedback. We acknowledge your point about refresher options. Your suggestion for a test-out option is valuable, and we will consider it as we evaluate ways to improve our course renewal process to better serve professionals like you.

Rated 5 out of 5 stars

Easy to follow course

Easy to follow course

27 January 2026
Training for Intervention Procedures (TIPS) logo

Reply from Training for Intervention Procedures (TIPS)

We're happy to hear that our course was easy to follow. Thank you for your positive feedback; we appreciate it greatly.

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