My holiday plans wouldn’t have been nearly as good without Get Trip. John handled everything, from flights to hotels and some extra activities. He even managed to get me a couple of dinner reservatio... See more
Company replied
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My experience with Joseph at Travel Times was brilliant. Can’t fault it! He was helpful with finding fare bookings that suited my schedule. His service was excellent and seamless, he was polite and pa... See more
Company replied
Please do not deal with this company - they are thieving fraudsters that have a complex scam set up. I have made a report to Action Fraud and my bank about them and their intermediate account that ta... See more
Get Trip arranged a wonderful vacation for our family, taking care of all the small details. John found hotels with play areas for the kids, so they had plenty to do. We got to relax while they had f... See more
Company replied
Company details
Written by the company
Travel made simple and affordable with Get Trip UK! We're a trusted travel agency (ATOL-protected and IATA-certified) that offers amazing flight deals and tour arrangements. Our goal? Great prices for everyone. We want travel to be accessible, so you can find the perfect flights and tours that fit your budget and schedule. Loyal customers are our priority. We work hard to understand your travel needs and ensure you get the flights and experiences you desire. Book your dream trip today with Get Trip UK!
Contact info
Suite No.5, The Old Dispensary, 30 Romford Rd, E15 4BZ, London, United Kingdom
- 0203 900 3242
- adam@gettrip.co.uk
- gettrip.co.uk
3.9
Great
201 reviews
Replied to 16% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thankyou Mr noraiz :)
Mr Noraiz was super helpful and a great help and really polite and professional, :)
15 January 2024
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! I'm delighted to hear that Mr. Noraiz provided excellent assistance and left a positive impression. We appreciate your feedback and look forward to assisting you again in the future.
Best regards,
Get Trip
Quick, simple and competitive.
I used 'Get Trip' for my tickets today London-Jeddah-Madinah-Cairo, the whole process was quick, simple and straightforward. The agent (Noraize) helped with my booking, he kept in touch until the whole process was completed. The price Get Trip gave me is very competitive. I will be using them again in future and based on my experience today I have no hesitation in recommending them.
Sonia
11 January 2024
Unprompted review
Reply from Get Trip UK
Dear Mrs. Sonia,
Thank you for your positive feedback! We're thrilled to hear that your experience with 'Get Trip' was quick, simple, and straightforward. We're delighted that Noraize provided excellent assistance throughout the booking process. It's great to know our prices were competitive, and we look forward to serving you again in the future. Your recommendation means a lot to us!
Best regards,
Get Trip
Great services wonderful people
Very generous and kind down to earth
6 January 2024
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our services and wonderful team. Your generous feedback means a lot to us. If you ever need anything else, feel free to reach out.
Best regards,
Get Trip
Recently I’ve phoned Get Trip travel…
Recently I’ve phoned Get Trip travel for air ticket to Pakistan, Jeff had explained me very well and professionally , I wish him all the best for his future. Eric Javaid
1 January 2024
Unprompted review
Reply from Get Trip UK
Dear Eric Javaid,
Thank you for your kind words and positive feedback! We're delighted to hear that Jeff provided you with excellent and professional assistance in booking your air ticket to Pakistan. We truly appreciate your good wishes, and we'll make sure to pass them on to Jeff. If you have any further questions or travel needs, feel free to reach out. Wishing you a safe and pleasant journey!
Best regards,
Get Trip
Rafeh,
Rafeh,
I want to say a million Thankyou’s.
I wasn’t the easiest of customers when I found myself in a desperate situation trying to get a flight back from Thailand for a family member.
( I sincerely apologise for this)
Your patience and professional service was truly outstanding.
You remained calm and compassionate throughout,
I had been searching for 3/4 days for a one way flight back to the uk, many of which was very expensive or they had multiple stops.
Finding “Get trip” ( who I had never heard of) was a God send, you provided me with an affordable one stop flight.
I won’t shop anywhere else in future, and I will be highly recommending you to all my family and friends.
Thank you x a million.
Many blessings,
Debbie J
7 January 2024
Unprompted review
Reply from Get Trip UK
Dear Debbie J,
Thank you from the bottom of our hearts for your incredibly kind words. It was truly our pleasure to assist you in a time of need, and we understand that challenging situations can be overwhelming. Your gratitude means the world to us.
We appreciate your understanding and are thrilled to hear that we could provide you with a solution that suited your needs. At "Get Trip," we strive to make the travel experience as smooth as possible for our customers, and we're delighted that we could assist you in finding an affordable one-stop flight back to the UK.
Your loyalty and the recommendation to your family and friends are the greatest compliments we could receive. We're here whenever you need us, and we look forward to serving you again in the future.
Safe travels and many blessings to you and your family.
Warm regards,
Get Trip
Very Nice and kind customer service
Very Nice and kind customer service, specially Jeff who I spoke to was very helpful and kind
4 January 2024
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you so much for your kind words! We're delighted to hear that Jeff provided excellent and helpful service. We appreciate your feedback and look forward to assisting you again in the future. If you have any more questions or concerns, feel free to reach out.
Best regards,
Get Trip
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! It's great to hear that Jeff is appreciated for being nice, friendly, and helpful. We're glad to have him on the team!
Best regards,
Get Trip
Jeff gave an excellent service and gave…
Jeff gave an excellent service and gave the cheapest flights
1 January 2024
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're delighted to hear that Jeff provided excellent service and helped you find the most affordable flights. We appreciate your feedback and look forward to assisting you in the future. Safe travels!
Best regards,
Get Trip
Thanks to Michael who made my booking…
Thanks to Michael who made my booking very easy . Very patient with customers
25 December 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're delighted to hear that Michael made your booking experience easy and demonstrated patience. We appreciate your feedback and look forward to serving you again.
Best regards,
Get Trip
Good service
Michael attended to me satisfactorily with good costumer conduct.
27 December 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're delighted to hear that Michael provided you with satisfactory service and demonstrated excellent customer conduct. We appreciate your feedback and look forward to serving you again in the future.
Best regards,
Get Trip
Maria is very patient and helpful
Maria is very patient and helpful. She has guided me according to my dates. Will comeback to her in future. Five Stars for this lady
12 December 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you so much for your kind words! we are thrilled to hear that Maria's assistance was helpful and patient. We look forward to assisting you again in the future. If you have any more questions or needs, feel free to reach out.
Best regards,
Get Trip
Its very good servrice
Its very good servrice. Eva is coporative and politely provede every information according to travelling..I thankfull to her...
26 December 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're delighted to hear that Eva provided you with excellent and courteous service. If you have any more questions or need assistance in the future, feel free to reach out. Safe travels!
Kind regards,
Get Trip
I called to get help about my ticket…
I called to get help about my ticket and they were very helpful. Thank you Jeff.
23 December 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're delighted to hear that Jeff was able to assist you effectively. If you have any more questions or concerns, feel free to reach out. We appreciate your feedback!
Best regards,
Get Trip
Excellent service start to finish from…
Excellent service start to finish from Maria.
Will come back
23 December 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're delighted to hear that you had an excellent experience with Maria. We look forward to welcoming you back soon!
Best regards,
Get Trip
Maria from reservations
Maria was very patient and helpful and did multiple searches for me to find the right flight.
Very quick and efficient
23 December 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're delighted to hear that Maria provided you with excellent service. We appreciate your feedback and look forward to assisting you again in the future.
Best regards,
Get Trip
Absolutely mugs
Absolutely mugs.
I have booked a flight for 985 and they took the money. Then after these guys call me and said price gone up and need 1400 when it’s 1100 from the airline web site. I said I need a refund and said it doesn’t work like that. Eaither I have to pay extra or they given me options. Take eaither different flight or different date.
So these are mugs . Never buy tickets from them.
21 December 2023
Unprompted review
Reply from Get Trip UK
Dear Mr. Uditha Anjana Akuratiya Vithanana,
I trust this message finds you well. We sincerely apologize for the delayed response and any inconvenience you may have experienced. We regret that you had to resort to using this channel to communicate, and we appreciate your patience.
Kindly refer to our email in which we have addressed to your issues in detail.
Please feel free to send your request to complaints@gettrip.co.uk. We are committed to providing you with all necessary information to address your concerns effectively.
We sincerely regret any inconvenience you may have experienced during this process. Our team is dedicated to resolving this matter to your satisfaction. We value your feedback and will use it to improve our services.
Thank you for bringing this to our attention, and we appreciate your understanding.
Kind regards,
Get Trip
Very good service from Jeff top man👍
21 December 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're delighted to hear you had a positive experience with Jeff. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. 👍
Best regards,
Get Trip
Great service and best deal!
The service was attentive, client oriented and patient to cover my travel needs. I was very impressed with John and his willing to find me the best deal. He returned a call when he found the best deal for me. It was even better than what the airline offered me! Highly recommended it! Thanks, John.
16 December 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with our service, and we'll be sure to pass on your compliments to John. We're delighted we could meet your travel needs and provide you with an even better deal than expected. We look forward to serving you again in the future!
Best regards,
Get Trip
Thank you so much Eva we have received…
Thank you so much Eva we have received good customer service
20 December 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're delighted to hear that you had a positive experience with our customer service. If you have any more questions or need assistance in the future, feel free to reach out. We appreciate your feedback!
Best regards,
Get Trip
I use this site to book my flight with…
I use this site to book my flight with Michael. Very friendly and helpful!!
19 December 2023
Unprompted review
Reply from Get Trip UK
Dear Customers,
Thank you for your kind words! We're thrilled to hear that you had a positive experience booking your flight with Michael. Our team is dedicated to providing friendly and helpful service. We appreciate your feedback and look forward to assisting you with your future travel plans.
Safe travels!
Get Trip
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