My holiday plans wouldn’t have been nearly as good without Get Trip. John handled everything, from flights to hotels and some extra activities. He even managed to get me a couple of dinner reservatio... See more
Company replied
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See what reviewers are saying
My experience with Joseph at Travel Times was brilliant. Can’t fault it! He was helpful with finding fare bookings that suited my schedule. His service was excellent and seamless, he was polite and pa... See more
Company replied
Please do not deal with this company - they are thieving fraudsters that have a complex scam set up. I have made a report to Action Fraud and my bank about them and their intermediate account that ta... See more
Get Trip arranged a wonderful vacation for our family, taking care of all the small details. John found hotels with play areas for the kids, so they had plenty to do. We got to relax while they had f... See more
Company replied
Company details
Written by the company
Travel made simple and affordable with Get Trip UK! We're a trusted travel agency (ATOL-protected and IATA-certified) that offers amazing flight deals and tour arrangements. Our goal? Great prices for everyone. We want travel to be accessible, so you can find the perfect flights and tours that fit your budget and schedule. Loyal customers are our priority. We work hard to understand your travel needs and ensure you get the flights and experiences you desire. Book your dream trip today with Get Trip UK!
Contact info
Suite No.5, The Old Dispensary, 30 Romford Rd, E15 4BZ, London, United Kingdom
- 0203 900 3242
- adam@gettrip.co.uk
- gettrip.co.uk
3.9
Great
201 reviews
Replied to 16% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you very much jhoseph for your…
Thank you very much jhoseph for your help When I buy my ticket ,
wandeful person very responsible And polite .
14 November 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
You're very welcome! It was our pleasure to assist you with your ticket purchase. We are glad to hear that you found the process smooth and appreciate our assistance. If you have any more questions or need further help in the future, feel free to reach out.
Safe travels!
Get Trip
Michael was lovely and very helpful
Michael was lovely and very helpful. Thank you
25 November 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
You're welcome! We're delighted to hear that Michael could assist you. If you have any more questions or need further assistance, feel free to reach out. Have a great day!
Best Regards,
Get Trip
A* Customer Satisfaction
Eva was quick, responsive & extremely professional in the handling of my booking & seating requests. The original booking agent Joseph was also at the same high level. The overall service provided was perfect. They understand the needs of the customer.
16 November 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're delighted to hear that Eva and Joseph provided you with quick, responsive, and professional service. It's great to know that they understood and met your booking and seating requests perfectly. We appreciate your feedback and look forward to serving you again in the future.
Best Regards,
Get Trip
Eva was really helpful very efficient…
Eva was really helpful very efficient and nice. Its was an amazing experience talking to her
23 November 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're delighted to hear that Eva provided excellent assistance. If you have any more questions or need further help, feel free to reach out.
Best Regards,
Get Trip
Thank you for everything Joseph
Thank you for everything Joseph
You were amazing, very polite and professional.
I was a bit insecure about the whole ting but he reassured me all the way
Once again thank you and all the best in your future
22 November 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you so much for your kind words! We are thrilled to hear that you found the experience reassuring and professional. It was our pleasure to assist you. Wishing you all the best in your future endeavors!
Warm regards,
Get Trip
My experience with Joseph
My experience with Joseph at Travel Times was brilliant. Can’t fault it! He was helpful with finding fare bookings that suited my schedule. His service was excellent and seamless, he was polite and patient. He also offered to assist if we needed any help with our trip. Definitely recommend using them to book flights! 😁
31 October 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you so much for your kind words! We're thrilled to hear that your experience with Joseph at Get Trip was brilliant. It's fantastic to know that he provided excellent and seamless service, helping you find fare bookings that suited your schedule. We appreciate your recommendation and look forward to assisting you with future travel plans.
Best Regards,
Get Trip
This company doing well 👍
This company doing well 👍 Maria gave me a good service 👍
21 November 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for the positive feedback! We're delighted to hear that you're pleased with our services, and we'll be sure to pass on your appreciation to Maria. If you have any more feedback or questions, feel free to let us know. :+1:
Best Regards,
Get Trip
Excellent customer service by Sara
Excellent customer service by Sara, really happy for her service although my problem wasn’t solve.she try her best and communicate with me regularly. Thanks Sara for your kind help.
18 November 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your positive feedback! We're delighted to hear that Sara provided excellent customer service, even though the issue wasn't fully resolved. We appreciate your understanding and patience. Sara will be thrilled to know her efforts were appreciated. If you have any further concerns, please don't hesitate to reach out.
Best Regards,
Get Trip
Good service
I like the company because very convenient to talk to the staffs , they are very friendly and understanding. X
5 November 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're delighted to hear that you find our service convenient and our staff friendly and understanding. Your satisfaction is our priority, and we appreciate your feedback.
Best regards,
Get Trip
I LIKE THAT COMPANY BECAUSE OF THE…
I LIKE THAT COMPANY BECAUSE OF THE CUSTOMER SERVICE SPECIALLY, RAPEH .HE WAS VERY KIND ,PATIENCE AND MORE PROFESSIONAL. THAT S WHY I WILL BACK TO HIM FOR OTHER TRAVEL AND WILL RECOMMEND HIM TO ALL FRIENDS WANT TO TRAVEL.
18 November 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with our customer service, especially with our team member, Rafeh. We appreciate your trust and look forward to assisting you with your future travels. Your recommendation means a lot to us!
Safe travels,
Get Trip
Excellent experience
I had an excellent experience with Michael, he was calm and talked me the through the whole booking process and it all went smoothly at the end.
17 November 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're thrilled to hear that Michael provided you with an excellent experience and made the booking process smooth for you. If you have any further questions or need assistance in the future, feel free to reach out. Safe travels!
Best Regards,
Get Trip
Michael was very friendly
Michael was very friendly. professional and helpful with my booking the flight to Thailand.
Nothing was too much as we looked at various options
Thank you again (i have your contact details)
Kindest regards
William
15 November 2023
Unprompted review
Reply from Get Trip UK
Dear William,
Thank you for your kind words! We're delighted to hear that you had a positive experience with our service. We appreciate your feedback and look forward to assisting you in the future.
Best regards,
This is My First time,and the man…
This is My First time,and the man Joseph is very good when it comes to customer care service.
3 November 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for sharing your feedback! We're delighted to hear that Joseph provided excellent customer care service during your first experience. If you have any more comments or questions, feel free to let us know. We appreciate your business!
Best Regards,
Get Trip
Great experience with this company and…
Great experience with this company and their workers especially, Michael. He's such a fantastic guy and always ready to help. Keep it up guys.
28 October 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
We're delighted to hear about your great experience with our company and Michael's fantastic service! Thank you for your kind words and support. We'll definitely keep up the excellent work. If you ever need anything in the future, please feel free to reach out. Have a fantastic day!
Best Regards,
Get Trip
Joseph was very friendly and helpful.
Joseph was very friendly and helpful.
He call me back to make sure I had options for the flight
30 October 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
We appreciate Joseph's friendly and helpful assistance. It was great that he followed up to ensure I had flight options. Thank you!
Best Regards,
Get Trip
Excellent and efficient service
My travelling experience was so traumatic until I was connected to Get Trip. And I was fortunate to speak with John. He was so efficient, patient and gentle all throughout our conversation, he was willing and ready to assist me. Even when I was worried that I and my son were going to miss our flight, due to negligent of another travelling agent, but he kept assuring me that he will fix the mistake, which he did. We were able to get our travelling confirmation and boarding pass. Thank you so much John for a job well done. You’re an angel and you deserve a medal .🎖️🏅. I will definitely use your service again and also recommend you to friends and family.
21 October 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're thrilled to hear about your positive experience with John and our service. We appreciate your feedback and look forward to assisting you in the future. Safe travels, and we're here whenever you need us! 🌟🛫
Warm Regards,
Get Trip
From the outset Rafeh was friendly and…
From the outset Rafeh was friendly and help full and patient I'm not good at the tech stuff but he was great already asking about next journey in April
17 October 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're delighted to hear that Rafeh provided you with a friendly and helpful experience. We look forward to serving you again on your next journey in April. If you have any more questions or need assistance with anything tech-related, don't hesitate to reach out.
Safe travels!
Get Trip
I wanna say thank you very much to…
I wanna say thank you very much to Rafeh as costumer service who was helped me to booked for my flights. I really appreciate his quick response to helping me from start booking process till finished.
3 October 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're delighted to hear about your positive experience with Rafeh in our customer service team. We're proud to have team members like Rafeh who are dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out anytime.
Safe travels!
Get Trip
Michael was very helpful
Michael was very helpful. Will book again for the next trip
4 October 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your feedback! We're delighted to hear that Michael was able to assist you effectively. We greatly appreciate your kind words and look forward to serving you again on your next trip. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Safe travels!
Best Regards,
Get Trip
Had a very good experience
Had a very good experience. Sarah was very attentive. Thanks for your time Sarah.
28 September 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
You're welcome! We're delighted to hear you had a great experience with Sarah. If you ever need assistance in the future, don't hesitate to reach out. Have a wonderful day!
Best Regards,
Get Trip
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