Walldrop Reviews 

322
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the support team for their truly exceptional helpfulness, patience, and constant readiness to provide prompt design revisions. Consumers genuinely love the final results, explaining that these custom virtual backgrounds look truly fantastic and routinely impress colleagues during busy online meetings. Some reviewers were not happy with the overall quality, mentioning frustrating technical issues like image blurring or distracting edge bleeding during video calls. A few other people also felt that going back and forth for multiple adjustments took far too much time when the initial outcome fell short of expectations.

What people talk about most

Service

People report positive experiences with service, highlighting fast processing and a simple process that... See more

User experience

Clients share positive opinions on user experience, noting that the service is very easy to use and setup is... See more

Staff

Reviewers mention positive feedback about staff, noting that the team is very friendly, accommodating,... See more

Quality

Customers consistently note positive experiences with quality, stating that the finished product looks... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I saw a social media post on Walldrop. Thought I may be being suckered into a waste of money. Could not be farther from the truth !! Super quick, great product and even better service and communicatio... See more

Rated 5 out of 5 stars

Very happy with the whole collection of walldrops we bought for our organisation. The designer was very helpful and quick to provide revisions where we needed them. Our staff are excited and proud to... See more

Rated 5 out of 5 stars

After several failed attempts to create my own back drops, along came WallDrop and saved the day. Their process was simple, and their service was quick but thorough as they were in contact via email... See more

Rated 5 out of 5 stars

An absolutely fantastic experience from start to finish! The Walldrop team showed real professionalism, patience, and a genuine willingness to bend over backward to make sure everything was perfect.... See more


Company details

Written by the company

Look Professional in Every Video Meeting! We'll turn your logo into a professional realistic custom Zoom/Meets backdrop. Delivered in 48 hours.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

322 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(322)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The process was extremely easy

The process was extremely easy. Answered a few questions, chose a background style, uploaded my logo and BAM....professional background in less than 48 hours. Already had a dozen compliments from colleagues.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

I now have TWO walldrop backgrounds

I now have TWO walldrop backgrounds - one for each of my companies. The professional image portrayed in each is absolutely outstanding and routinely gets "wow" reviews by my clients and colleagues in Zoom or Teams meetings.

5 December 2025
Unprompted review
Rated 1 out of 5 stars

Can't Seem to Distinguish Orange from Red.

The team can't seem to distinguish orange from Red. My logo has red as a central theme with no orange present. Each version I've received still has this issue.

Am on second revision with the same issue.

Not happy. Would not recommend them.

Have sent messages and emails with no response. Feel ghosted.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

An absolutely fantastic experience from…

An absolutely fantastic experience from start to finish! The Walldrop team showed real professionalism, patience, and a genuine willingness to bend over backward to make sure everything was perfect. The process was quick, straightforward, and great value for money. Even when a design needed tweaking, they revised it promptly and cheerfully. Outstanding quality and customer care—well worth 5 stars!

16 November 2025
Unprompted review
Rated 5 out of 5 stars

An absolutely brilliant choice

An absolutely brilliant choice - I am incredibly impressed by the professionalism, quality of service and speed in creating my Walldrop background. I cannot recommend them more highly! 5-stars.

14 November 2025
Unprompted review
Rated 4 out of 5 stars

The ordering process was simple and the…

The ordering process was simple and the product is good value for money.
It would be useful to somehow see how you will obscure different designs when you're on a call - mine didn't work when I saw it first time. Despite this, the team revised it for me (they didn't have to!) which added to my experience.
Great product and service, well worth the money!!

4 November 2025
Unprompted review
Rated 5 out of 5 stars

I used Walldrop in May and October…

I used Walldrop in May and October 2025. The art work is great and the Walldrop team is good to work with. Pricing is appropriate. The emails finding the art work is a little customer unfriendly. This is the only thing that needs to be improved.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Great business investment

Very happy with the whole collection of walldrops we bought for our organisation. The designer was very helpful and quick to provide revisions where we needed them. Our staff are excited and proud to show up in client meetings with their branded background!

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Wall drop delivered exactly what I…

Wall drop delivered exactly what I ordered promptly. I am very pleased with the work which was if a high standard and certainly met my expectations. A good service for a fair price. I would definitely use them again

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Above and beyond standard service!

I placed a standard order because I wanted a beautiful 3D option as a background for my company. They completed my order, and it was very professional looking, but I wanted the wall to be my branded blue color instead of black. The next day, they sent me the option with my branded color blue as the background wall. It was GORGEOUS! It looks so luxurious. Thank you for going above and beyond standard service!

9 October 2025
Unprompted review

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