I have been using this for over a year. Recently on it's highest setting. I have fair skin and dark hair. I have wasted many many hours doing my legs, groin and chest. So far Nothing has happened. The... See more
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See what reviewers are saying
Don’t buy this product. They offer a variation of designs: with the same interior components. None of it will help you remove hair. It does not have the high beam strengths nor the scientifical... See more
Received without much delay considering everything happening around the world and Covid19 - well packaged with no damage. Worked great too! Seeing great results after a few uses and have ordered more... See more
I’ve been using Wetty for several months now and am very pleased. I’ve had professional laser treatments for years and was looking for a less expensive alternative to do touch ups. I must say I was im... See more
Company details
Information provided by various external sources
Wetty is the latest trend in laser hair removal. We believe in keeping things simple and making life easier, so we’re changing the way people do laser hair removal. Do it yourself, safe and effective, all from the comfort of your own home. Now you can spend your time and money on the things that really matter and forget about ingrown hair.
Contact info
S Jones Blvd 304, 89107, Las Vegas, United States
- getwetty.com
I have been using this for over a year
I have been using this for over a year. Recently on it's highest setting. I have fair skin and dark hair. I have wasted many many hours doing my legs, groin and chest. So far Nothing has happened. The hair just keeps growing back. I have shaved and used hair removal cream both, before using this. I am very disappointed that this expensive machine has done nothing !
19 August 2021
Unprompted review
I’ve had this product for over a year…
I’ve had this product for over a year and I have white skin and dark hair. I’ve wasted hours and hours doing regular treatments and I think I’m actually hairier than when I started thanks to all the shaving. I doesn’t work and is a waste of money.
12 July 2021
Unprompted review
Reply from Wetty
Hello Bradjon, I am so sorry to hear about this feedback from you. We are serious in knowing everyone's experience about the product. But please know we are here to help. First, we'd like to confirm your order. May we have the order number? If it is not available, please share the email address you have used and the phone number. We'll reach out to you in a separate email. Thank you and we hope to hear back from you soon.
Regards,
Bryan
Wetty Pro Customer Support
SCAM Artists!
I placed my order on the 30 June 2020 and today is 21 July 2020 and to date I have had no communication from them with updates on my order!
:(
I have sent several emails to support also messaged them on Facebook and every email and message has been ignored!
I am totally PISSED and feel they are nothing but SCAM ARTIST and would warn everyone to not buy from them as they have no integrity and definitely not customer centric!
What will it take for someone from the company to actually get in touch with me...? I left a poor review on Facebook and that's simply ignored!
21 July 2020
Reply from Wetty
Dear Chris,
I believe you are well aware of the shipment situation to South Africa, We have encountered many package theft/seize in the last few months. Also, amid the pandemic-- shipping has become uncertain and sometimes it's been strictly checked by the authorities. Which consumes a bit of time, we understand and concede with your frustration.
Hence, we have already refunded, funds has been allocated back to the original form of payment used for purchase.
My parcel got lost!!!
I have ordered my Wetty Pro, but my package got lost. After contacting support, they confirmed it and immediately sent me another parcel. I received it within 10 days and I must say, they went all the way to exceed my expectations. Thank you Vanessa and the team.
This company is serious about customer service delivery!!!
24 June 2020
Unprompted review
I decided to send my device back and…
I decided to send my device back and get a refund. Nothing was wrong with my device, just had to send it back for personal reasons. The refund took a couple of weeks but the staff were really helpful and friendly.
23 June 2020
Unprompted review
International Great product
29 May 2020
Unprompted review
After 10 Weekly Treatments I still have all my hair!!!
Let me start off by saying that I have very white pale skin and brown hair. Based on the product description I should be a great candidate for Wetty.
I did 10 weekly treatments on my chest and stomach. I went over the area twice on each treatment. My last treatment was on May 12, 2020. So 8 days ago as of writing this review. I can already tell that every hair follicle will have re-growth. Most of it has already started to grow back. Yes maybe Wetty has slowed down the growth cycle and maybe the hair is a little bit thinner but give it a couple more weeks and I will be in the same place I was before I started Wetty. I have a before picture and I am waiting for the hair to fully grow back before I put them side-by-side.
The instructions say that you may need to do touch up treatments every 1-2 weeks after the initial 10 treatments. From what I can tell I will need to do full treatments every week (including shaving). Which to be honest doesn't even keep me hair-free. The hair starts to grow back 2-3 days after each treatment. This is definitely not permanent hair removal.
Basically, the product does not work and is a waste of time. Speaking of which, the time it takes for the Wetty to recharge between shots is really long. It takes me well over an hour to treat my chest and stomach. Other products such as Silkn can do 3-4 shots in the same amount of time it takes Wetty to do one.
Don't waste your money on this. From my experience, it does not work!
20 May 2020
Unprompted review
Reply from Wetty
Hi GU3,
We sincerely apologize for any inconvenience, we would like to know more about it. Let us know your order number and other details.
The device works for sure, result varies from person to person and some time requires consistent treatment for stubborn hairs. It requires 18-24 treatment sessions to achieve desired results. Laser hair removal is not instant, requires consistent use.
Could you please let us know specifically which area you’re opting to treat?
In that way, we will be able to provide you with a specialized set of instructions. Please answer the following questionnaire.
- Did you shave the treatment area before using the device?
- Do you have White/Gray or Blonde Hair?
Just to give you some peace of mind, hair can seem to be growing still up to 2 weeks after your last treatment – this is perfectly normal and it is called ejection.
It is recommended to shave these growing hair to keep the device in good condition, using the device on hair will cause the hair to go into the device and cause malfunctions. It is recommended to keep using the IPL device to remove these stubborn hair growths.
Looking forward to receiving your feedback.
Best Regards,
Wetty Support Team
Great and excellent device for hair…
Great and excellent device for hair removal.
3 May 2020
Unprompted review
reliable gadget top of the line…
reliable gadget top of the line friendly user
3 May 2020
Unprompted review
Very Nice Product!
3 May 2020
Unprompted review
It works perfect for me
It works perfect for me, I highly recommend this product!
3 May 2020
Unprompted review
Works better than expected
Received without much delay considering everything happening around the world and Covid19 - well packaged with no damage. Worked great too! Seeing great results after a few uses and have ordered more of the hair inhibitor spray. Looking forward to receiving my next package :)
15 April 2020
Unprompted review
Beginning Experience - TOP NOTCH!
So far experience has been top notch - can't wait to get the Wetty in and get working with it. Communication on my order has been on point - no questions needed because they share every step of the way with you. Next step - receive, use and review the Wetty itself!
13 April 2020
Unprompted review
DANGEROUS. Power supply exploded in my hand.
Plugged the unit in (UK 3 pin), and the power supply EXPLODED in my hand. The support email address replied offering a new power supply. I refused, asking instead for a refund, which in fairness was offered, but only after I send the unit back, at my cost.
Now call me suspicious, but I don't think I'll get the money back, and I don't think I should pay the return shipping costs.
I sent photos of the exploded power supply, it was quite a bang, and scorched my hand and wall.
Instead, I'm going to send the unit to the UK trade department for proper electrical safety testing.
6 February 2020
Unprompted review
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