Wow, I’m blown away by this company! While I’m excited about the products and getting to engage with Palestinian food- I’m super impressed by the customer service. There was a shipping issue that was... See more
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I bought four items - Birds Eye, Habanero, Jalapeño and Shatta Jam, all delicious and really interesting. Then I went to Imad’s iconic Syrian restaurant in Kingly Court, Carnaby St, and there they... See more
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I purchased the 4 jars of Shatta and Jam They arrived well packaged. I really liked the personalised handwritten note. So far I've tried with roasted vegetables and couscous, roasted cauliflower... See more
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The most amazing and most flavorful shatta! Forget about anything else you were using such as chili jam from other places! I also loved how nice and thoughtful they had designed the jars. I know that... See more
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Company details
Written by the company
We’re Fil, and we’re on a mission to share shatta with the world. No pun intended. Fil produces a range of fermented chilli sauces rooted in Palestinian tradition and adapted for today’s kitchen. Our shatta delivers an effortless burst of fresh heat that complements a wide range of dishes, never overpowering them. At Fil, we prioritise authenticity and quality in everything we do. We take pride in our culture and the heritage behind each product, believing this matters just as much as flavour. So join us in celebrating our culture, one spicy spoonful at a time.
Contact info
Mission Kitchens, 1st Floor Food Exchange, SW8 5EL, LONDON, United Kingdom
- hello@getyourfil.today
- getyourfil.today
4.8
Excellent
55 reviews
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Discovering Delights
I bought four items - Birds Eye, Habanero, Jalapeño and Shatta Jam, all delicious and really interesting.
Then I went to Imad’s iconic Syrian restaurant in Kingly Court, Carnaby St, and there they were - Fil Shatta’s great products on the menu. Wonderful.
7 April 2025
Unprompted review
Reply from Fil - @GetYourFilToday
Thank you so much Jeremy, really happy to hear you're enjoying the products and even had a chance to try our collaborative dish with Imad's Syrian Kitchen!
Reply from Fil - @GetYourFilToday
Thank you Heather!
Just the best Palestinian shatta
Just the best Palestinian shatta! Bought all four as a gift and the Birds Eye for myself. There was a problem with the delivery which they went out of their way to resolve. My brother is buzzing with them!
9 February 2025
Unprompted review
Reply from Fil - @GetYourFilToday
Thank you Fred!
Yummmy
Obsessed with the shatta jam! I honestly put it on everything, its so yummy. Amazing customer service too, will definitely be buying from Fil again :)
3 February 2025
Unprompted review
Reply from Fil - @GetYourFilToday
Thank you, Layla. Very happy to hear that you enjoyed our products and service. Have a great day!
Reply from Fil - @GetYourFilToday
Thank you Simon, glad you enjoyed it!
Didn’t like the products
Didn’t like the products, the jam was very runny and seemed to have no chilli flakes in it as you may expect and the shatta was very vinegary.
14 January 2025
Reply from Fil - @GetYourFilToday
Hi Alice, thank you for your feedback. We’re sorry to hear that you didn’t enjoy our products. Regarding the Shatta, it is a fermented product, which naturally develops a distinct flavour profile. However, this is the first time we've received feedback about it tasting overly vinegary. We take quality very seriously, and we'd like to recall the Bird's Eye Shatta from your order to test it ourselves and ensure there are no discrepancies. Please contact us directly at hello@getyourfil.today to arrange the recall and further investigation. As for the Shatta Jam, we apologise that it did not meet your expectations. As stated on the packaging, the jam should be stored in the fridge, where it will solidify to achieve the desired texture. If you have stored it as per the instructions and still find it too runny, please include it in the recall so we can look into it further. Additionally, we'd like to clarify that the Shatta Jam is not intended to contain chilli flakes, as its flavour and texture are designed to provide a smooth experience. We truly appreciate your feedback and the opportunity to address your concerns. We hope to resolve this for you soon. Many thanks, Zee.
I discovered Fil at a market stall and…
I discovered Fil at a market stall and have since also ordered from them online. I LOVE the habanero shatta and the jam. My husband is a hot sauce aficionado and he also loves Fil. I'm sure we'll be repeat customers for years to come.
19 December 2024
Reply from Fil - @GetYourFilToday
Thank you so much for the kind words! We love that you love the Habanero Shatta :)
Delicious!
Really lovely. I bought these as I am following someone on insta. She used the chilli jam in a recipe. The chilli jam is delicious! The seller contacted me as there was some issue with the jar. I got a refund for one of the jar without any quibble.
Thank you 🤗 Will def re- order when I have the jars finished. Will also recommend.
13 December 2024
Reply from Fil - @GetYourFilToday
Thank you very much, Aurelie! We made the same Shatta Jam Feta Twists as you did, and they were delicious! Thank you again for your understanding and patience with your order's issues :)
Reply from Fil - @GetYourFilToday
Thank you, Chris! Glad you enjoyed our Bird's Eye Shatta and Shatta Jam!
I just cannot my Fil of shatta
I just cannot my Fil of shatta. 😊Superlicious 😋
I just add shatta to everything
🥰
9 November 2024
Unprompted review
Reply from Fil - @GetYourFilToday
Thank you Hiba!
An absolute must-have!
Fil have created incredible products that are now must-haves in my fridge! All the Shattas are extremely versatile and spice up every dish.
I have ordered a fair few times for gifts and personal consumption and delivery is always speedy and reliable.
2 September 2024
Unprompted review
Reply from Fil - @GetYourFilToday
Thank you for your review, and thank you for supporting our business! We're so happy you're enjoying our products :)
Simply the best!
Shatta is simply the best condiment, brightens up any dish and it’s the first thing I grab for in the fridge. Have purchased many jars over the year and I will absolutely be buying more!
24 December 2024
Unprompted review
Reply from Fil - @GetYourFilToday
Thank you Ellie! And thanks as always for your ongoing support
Incredible staple for every dish
Incredible staple for every dish. The box of four can also be a nice gift, taster of each “fil”. Came with a personal hand-written note!
24 December 2024
Unprompted review
Reply from Fil - @GetYourFilToday
Thank you for the lovely words Marina!
Love this stuff!
Love this stuff!
The Shatta Jam is superb with cheese dishes (I made a halloumi burger). The green and red shattas go great with meat, chicken and fish.
23 December 2024
Unprompted review
Reply from Fil - @GetYourFilToday
Thank you Yasmine! A halloumi burger with our Shatta Jam sounds amazing
Ordered from Dubai
Ordered from Dubai. Arrived in perfect condition.
Taste is wonderful. The jam perfect with cheese. The yellow shatta in any sandwich. The green super tasty. The red for the brave😊
18 December 2024
Unprompted review
Reply from Fil - @GetYourFilToday
Thank you Shada! Glad that it made it to you in good condition and so happy to hear you're enjoying the products!
Best shatta, very fresh and tasty
Amazing products adding a fresh and spicy touch to any meal. Latest favorites: Jalapeño Shatta x Mac&Cheese and Shatta Jam x Bacon Brie Sandwich.
Great customer service as well!
9 December 2024
Unprompted review
Reply from Fil - @GetYourFilToday
Thank you Denise! Those combination sound delicious!
Great product that goes with everything!
Tried the Shatta jam and the Bird's eye shatta - they both went with everything and got finished in days!
Arrived very quickly too in beautiful packaging.
Will be ordering again soon!!
4 November 2024
Unprompted review
Reply from Fil - @GetYourFilToday
Thanks Alek! Glad to see you've ordered a few more times since. Hope you enjoy the Hot Sauce and the Hat!
Hooked on Fil - brilliant product & service
Speedy delivery
Beautifully packaged and safely secured in parcel
Delicious products
Totally unique - there is no similar product of this quality and taste on the market
28 October 2024
Reply from Fil - @GetYourFilToday
Thank you Sehr, thanks as always for your support
A really great experience!
I purchased the 4 jars of Shatta and Jam
They arrived well packaged. I really liked the personalised handwritten note.
So far I've tried with roasted vegetables and couscous, roasted cauliflower and haloumi and with a rice dishes.
Absolutely delicious! Will definitely purchase again!!
16 October 2024
Reply from Fil - @GetYourFilToday
Thank you so much for the kind words Beverley
Products arrived fast and well packed
Products arrived fast and well packed.
This is truly amazing shatta 😍
10 September 2024
Reply from Fil - @GetYourFilToday
Thank you, Synnove!
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