It took like 2 weeks or more to get my refill filled. I couldn't do it online so had to call in. The lady I got I couldn't understand anything she Said. All and all a very poor experience. I always... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was confused and misunderstood some things with Zealthy. Placed an appointment that I did not mean to do and could not afford. After explaining rudely to them how they charged me they responded pro... See more
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AM RX has been wonderful in staying in contact and checking my progress. I just finished the first 4 weeks (5 units per week), and I'm surprised that I went from 230 to 226! Weeks 5 thru 8 I will in... See more
Company replied
This is one of the few times weight loss has felt realistic and manageable for me. The first month showed steady progress, making it easier to stay consistent. My appetite feels more controlled, and I... See more
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Company details
Written by the company
High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Contact info
429 Lenox Avenue, 33139, Miami Beach, United States
- (877)870-0323
- carolina@getzealthy.com
- getzealthy.com
3.2
Average
6k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Zealthy
Hi Dani, thank you for sharing this! We’re so glad to hear that your experience has been great and that we’ve been able to support you on your weight loss journey. That truly means a lot to us. If you ever need assistance, you can always reach out to us directly. Please feel free to email support@getzealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
I initially went to Zealthy for a med…
I initially went to Zealthy for a med they couldn’t provide, steps to cancel my monthly subscription were unclear and they never cancelled my recurring membership despite me never receiving medications or services. They never sent emails to inform me of a recurring charge and in fact they sent emails saying my payment was not valid but still was charging my account. DO NOT USE THEM
Now they are saying to email them at support as if I haven’t done that and have been given canned response of apologies and explanation that membership dues cannot be refunded. No address of the deceptive billing practices or lack of communication
3 March 2026
Unprompted review
Reply from Zealthy
Hi Kasey, we’re truly sorry for the frustration you experienced with your subscription and billing. It’s clear that the unclear cancellation process and unexpected charges caused real stress, and we sincerely apologize for that. Please feel free to email support@getzealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days and look forward to working 1x1 with you to address this.
Smooth and Easy Weight Loss Journey with Zealthy
I’ve been using Zealthy for about a month now and I’m already down 12 lbs. I genuinely didn’t expect the process to feel this simple. Every time I’ve reached out with a question, customer support has responded quickly and clearly. So far, the entire experience has been smooth and surprisingly stress-free.
18 February 2026
Unprompted review
Simple Process With Real Results
I honestly went in thinking this would be harder, but it felt simpler than expected. I started noticing changes after a few weeks, and the support always answered my questions quickly. This has felt like a genuine experience from start to now.
7 February 2026
Unprompted review
Reply from Zealthy
Hi Grace, thank you so much for sharing this. We love hearing that the process felt simpler than you expected and that you started noticing changes within just a few weeks. It also means a lot to know our team has been responsive and supportive throughout your journey. If you ever need assistance, you can always reach out to us directly. Please feel free to email support@getzealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
Healthy
My review is to become more healthy and to get my sugar and health back in shap.
7 November 2025
Reply from Zealthy
Hi Taylor, thank you for sharing your goal of improving your health and getting your blood sugar back on track. That’s such an important step, and we’re honored to be part of your journey toward feeling better and stronger. If you ever need assistance along the way, you can always reach out to us directly. Please feel free to email support@getzealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
Reply from Zealthy
Hi Deverton, thank you for highlighting the convenience and speed of your experience. We’re so glad the process felt quick and easy for you. That’s exactly what we aim to provide. If you ever need assistance, you can always reach out to us directly. Please feel free to email support@getzealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
What a freaking scam!
What a freaking scam!! I signed up and then decided that I didn't want to do it. I let them know multiple times that I wanted to cancel, and actually thought that it was, but then I noticed several months later that they had continued to charge me every month, but had never sent me any medication! So, I just paid multiple months and received absolutely nothing!! Come on, Zealthy! Get it together!!!
16 January 2026
Unprompted review
Reply from Zealthy
Hi Jennifer, we’re truly sorry to hear about your experience. We understand how upsetting it must feel to believe your cancellation went through, only to later see continued charges without receiving medication. That’s incredibly frustrating, and we sincerely apologize for the stress this has caused. Please feel free to email support@getzealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you to get this fully reviewed and resolved.
Reply from Zealthy
Hi Casey, thank you so much for your kind words! We’re so glad to hear that your experience has been smooth and easy to navigate. That’s exactly what we strive for.
Please feel free to email support@getzealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out to us directly. We’re happy to help.
The first 6 months were great
The first 6 months were great. January I signed up for 6 months. I was prescribed 2.5mg of sema and they sent 1.5mg. It’s been over 30 days of me contacting them to get this resolved. It’s been 30 days of “please wait 1-2 business days.” It’s unacceptable. I paid for 6 months of 2.5mg. And I’ve been shorted. They’ve literally done nothing to make this right. I filed a BBB complaint two weeks ago, and they somehow got the complaint closed, despite no recourse. At this point, I’ve told them if they aren’t going to resolve this by Friday, I’m reporting them to the FL pharmacy state board and the attorney general.
Reply: I’ve already emailed in the last 24hrs, for the 100th time in February. You all are really quick to respond to reviews and BBB complaints…but can’t resolve a customer’s issue. Interesting.
1 March 2026
Reply from Zealthy
Hi Wanda, we sincerely apologize for the frustration and inconvenience you’ve experienced with your order and the delay in getting the correct prescription. We completely understand how upsetting it is to be shorted on your 2.5mg medication after paying for 6 months. Please feel free to email support@getzealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days, and I look forward to working 1x1 with you to resolve this promptly.
will send out dated medicine and keep…
will send out dated medicine and keep you on auto pay even after you cancel
2 March 2026
Unprompted review
Reply from Zealthy
Hi Sherri, we’re really sorry to hear about your experience and understand how frustrating it must be to deal with unexpected charges and product concerns. That’s not the experience we want for anyone. Please feel free to email support@getzealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days, and I look forward to working 1x1 with you to resolve this.
I’ve been with Zealthy for 9 months and…
I’ve been with Zealthy for 9 months and have lost 44 pounds. The coaching is helpful and the refill process is easy.
2 March 2026
Reply from Zealthy
Hi Rebekah, wow! Congratulations on your 44-pound progress! We’re thrilled to hear that the coaching has been helpful and that the refill process has been easy for you. Your dedication is inspiring!
Please feel free to email support@getzealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. If you need assistance, you can reach out to us directly. We’re always happy to help.
Attentive & smooth experience
Just starting out on this journey. So far everything is really good. Every time I've reached out to them they have responded very quick. Everything has gone smoothly so far. I am was approved quickly & my medicine arrived in 2 days.
28 February 2026
Reply from Zealthy
Hi Sherry, we’re so glad to hear your experience has been smooth and that you felt well supported! Quick responses and fast delivery are what we aim for, and it’s great to know it’s making your start on this journey easier. Please feel free to email support@getzealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. If you need assistance at any point, you can reach out to us directly. We’re always happy to help.
Reply from Zealthy
Hi Diane, we’re thrilled to hear that everything is going great and that the product is working well for you! It’s wonderful to know that your experience with Zealthy has been positive so far. Please feel free to email support@getzealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. If you need any assistance or have questions along the way, you can reach out to us directly. I’m always happy to help and support you on your journey.
Log in doesn’t work, but service and staff are excellent.
A place you could improve: I absolutely cannot log in to Zealthy by using the log in page. I’ve messaged back and forth in an effort to figure that out. Nope! That cost Zealthy my business in another prescription area. Beside that hic-up, the staff could not have been more helpful. The prescription I did successfully receive, comes on time and renews without delay. I’ll continue to use Zealthy.
1 March 2026
Reply from Zealthy
Hi Randy, thank you for sharing this with us. We’re so glad to hear our staff has been helpful and that your prescription arrives on time without delays. That truly means a lot. At the same time, we’re really sorry the login page hasn’t been working for you, even after going back and forth trying to resolve it. We understand how frustrating that must be, and we hate that it impacted your decision in another prescription area.
Please feel free to email support@getzealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
The authorization and product shipping…
The authorization and product shipping is excellent. However the communication lacks. I requested a specific medication and they chose what they wanted to give me. Now its hard for me to switch.
23 February 2026
Unprompted review
Reply from Zealthy
Hi Shakira, thank you for sharing this. We’re really glad to hear the authorization and shipping process went smoothly, but we’re truly sorry that the communication and product selection didn’t meet your expectations. We understand how frustrating it can feel to request a specific product and receive something different, then have difficulty switching. Please feel free to email support@getzealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
I received my order very quickly
I received my order very quickly. I hope the hope the journey l
6 February 2026
Reply from Zealthy
Hi Tina, thank you for sharing your experience! We’re so glad to hear your order arrived quickly and that you’re starting your journey with us. We truly hope the process continues to feel smooth and supportive every step of the way. If you ever need assistance, please feel free to reach out to us directly. Please feel free to email support@getzealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
My medicine was quick and affordable…
My medicine was quick and affordable and I was impressed with the customer service I have received
26 February 2026
Reply from Zealthy
Hi Meisha, thank you so much for sharing this! We’re so glad to hear your product arrived quickly, felt affordable, and that our customer service made a positive impression. That truly means a lot to us. If you ever need any assistance, please don’t hesitate to reach out to us directly. Please feel free to email support@getzealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
DO NOT USE
DO NOT USE. All of the good reviews here are bots and are generated responses. I had the same exact experience as all of the 1 star reviewers here. Zealthy/AMRx/Rohealthy - they keep changing the names or umbrella companies but Zealthy is the main one. I have a file pending with the FTC and another one with BBB. There will be more coming and working on getting them banned in my state.
24 February 2026
Unprompted review
Reply from Zealthy
Hi Thriza, we’re truly sorry to hear about your experience and understand your frustration with the situation you described. Your concerns are important to us, and we sincerely apologize for any confusion or difficulty you faced. Please feel free to email support@getzealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days, and I look forward to your email and working 1x1 with you to address any issues.
it was really easy to order and the…
it was really easy to order and the price was lower than other companies
26 February 2026
Reply from Zealthy
Hi there, thank you so much for sharing this! We’re so glad to hear that the ordering process felt easy and that our pricing stood out compared to other companies. Making care simple and affordable is truly important to us. If you ever need anything at all, please feel free to email support@getzealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
If I could give 0 stars I would
If I could give 0 stars I would. First you can never get anyone in the phone. Then, when I did, THEY HUNG UP ON MY 2X! The website NEVER WORKED! even after I canceled, online, in an email and on the phone they still charged me the next month's membership fee and medication costs. I was finally able to get it refunded (thank goodness I had all the documentation) but STAY AS FAR AWAY FROM THIS COMPANY AS POSSIBLE!
10 February 2026
Unprompted review
Reply from Zealthy
Hi Ari Anne, we’re truly sorry to hear about your experience. It sounds incredibly frustrating, not being able to reach someone by phone, getting disconnected twice, having trouble with the website, and then still being charged after you canceled. That’s not the experience we want anyone to have, and we sincerely apologize for the stress this caused. We’re glad to hear you were able to receive your refund, but we understand how upsetting the process must have been. Please feel free to email support@getzealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
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