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Rated 1 out of 5 stars

Emailed support regarding a faulty battery over a week ago. Never received follow up correspondence. Owned the device a little over one month and the port to charge the battery essentially fell int... See more

Rated 1 out of 5 stars

1- the ghost mv1 has a cool look. However, the finish can scratch very easily as compared to Storz and Bickel's Mighty or Crafty. 2- the fast charger was not included. no one should have to... See more

Rated 1 out of 5 stars

I GOT SCAMMED. DO NOT BUY OFF THEIR WEBSITE! I paid for discreet shipping only to have the random shipping service they chose to hold it hostage in Denver unless I pay $340 to receive it. contact JAME... See more

Rated 2 out of 5 stars

After a few weeks and a learning curve the size of Mt Everest I can say one thing....no. Sorry it's big heavy everything smoked through it either taste like lighter fluid or hay seriously. When u want... See more

Company replied

Company details

  1. Electronics store

Information provided by various external sources

GHOST Vapes brings you a revolution in portable vaporizers. The MV1 is the first true-convection heating vape that you can take anywhere.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

401 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Great vape and bundle

Awesome vape and bundled purchased during the holiday season. Should have included the battery charger as well in hindsight. Hopefully there is a way to change the custom temperatures without a mobile app.

6 January 2020
Unprompted review
Rated 2 out of 5 stars

unable to get it to work consistently .

1 January 2020
Unprompted review
GHOST Vapes logo

Reply from GHOST Vapes

Hello James,

We are sorry to hear that you are unable to get the MV1 to function properly. Our Customer Service Team is always ready and able to assist. We will reach out to you via email to do some troubleshooting with you. We look forward to speaking with you!

Sincerely,

The GHOST Team

Rated 3 out of 5 stars

Could have been 4 to 5 stars if the…

Could have been 4 to 5 stars if the battery would stay charged longer and if it took less time to charge. Overall the product is fine, on par with others at the same price point. It looses one star because it takes spends more time on the charger than it does being used. There are other products that produce the same quality of vapor that hold a charge much longer and charge up faster. The unfortunate reality is one has to prioritize what should be charged since everything has a battery in it now a days and the portable vaporizer isn't the highest priority for me; so often when I want to use it I'm disappointed because it runs out of charge before the session is over or the session doesn't even get started because it's not charged enough.

1 January 2020
Unprompted review
Rated 3 out of 5 stars

Paint chipping

Paint chipping
Stem cracked after only a month... very delicate
Works well other then that.

31 December 2019
Unprompted review
Rated 3 out of 5 stars

Poor battery performance

I've been using Ghost MV1 since August. The overall build quality is very good, the vapor quality the device is also very high especially since I am using a bubble straw instead of standard stem.

Unfortunately there are serious design flaws:
1. Charging battery takes forever. At this price point a fast charger or an extra battery pack should be included as a standard equipment. I am quite disappointed since I paid a lot more than the vaporizer is now going for. The prices charged for either charger or a battery pack are a rip off especially in Europe. I would much prefer that the Ghost used replaceable 18650 rechargeable cells.
2. The other thing that annoys me is the fact, that the battery discharges while the device is in standby mode. Recently I have not been using the Ghost for about 10 days and the battery has gone completely flat.
3. My last complaint about the performance is that you cannot use the vaporizer while it is being charged. Charging is so slow, that the device would not even turn on after it has been charged for an hour.

Hopefully Ghost Vapes will resolve the design issues in next revision, because otherwise it is pretty impressive device. However for now I will need to either get a backup vaporizer or try to sell the Ghost at a loss and get something more usable.

30 December 2019
Unprompted review
Rated 1 out of 5 stars

My device broke within 14 days of…

My device broke within 14 days of purchase. My husband, who the device was for, emailed you about wanting a refund since unusable. No one has contacted us back as of yet.

29 December 2019
Unprompted review
GHOST Vapes logo

Reply from GHOST Vapes

Hello Hannah,

We sincerely regret to hear what has happened with your MV1. We will be more than happy to replace your unit. Our offices are closed over the weekend which is why you have not received a response. Our CS Team will return to the office on Monday, and we will resolve this issue for you.

Sincerely,

The GHOST Team

Rated 5 out of 5 stars

Ghost Vapes - believe the hype

I love this vape. Easy to use. Great instructional videos. Excellent accessories.
If anything I am just mad at Apple as I can’t get the Ghost app on my phone.

29 December 2019
Unprompted review
Rated 5 out of 5 stars

Ghost Mv1

I love my ghost mv1 fill the Crucible to the top loosely and gently tap down. you can Microdose You just need to take long slow draws To comfortably draw the whole 15 seconds to get good vapor remember it’s not a race! I even get vapor on the lowest setting which is 339° As the herb is used I gently! Tamp down to finish using up what’s in the crucible That seems to work good I have the Satin silver it’s a beautiful color! Just love it never had any trouble with This this vape!

28 December 2019
Unprompted review
Rated 4 out of 5 stars

Great unit

Great unit, but was on special a few days after purchase.... Bummer.
Can be tricky to remember all the controls and functions, but once set up it’s all good. After first use I was like ‘meh’ what’s all the fuss.... AND THEN! Wow, really nice hit, smooth, clear experience. I don’t think I’ll ever roll again?!

27 December 2019
Unprompted review
Rated 5 out of 5 stars

High above the others.

I have been using medical marijuana for several years now. My preferred method is eating cannibals but sometimes that is not practical. In these cases I vape. I have tried every top tier product from PAX and Gpen on. The Ghost MV1 is by for a superior product, And while it is large it delivers. Coupled with the crusable holder is provides relief all day long. This is a must try product. Also there customer service and support are unmatched. Highly Recommend.

26 December 2019
Unprompted review
Rated 5 out of 5 stars

Loving the Ghost

Loving the unit. My only two critics are: charging time!
- the first three temps are really low and I'd like a higher temp than 220 for the 5th setting, maybe 230!
cheers

24 December 2019
Unprompted review
Rated 1 out of 5 stars

Christmas deadline? Vapes 5 days after Christmas!

I have not even gotten the Vapes yet but am SO angry! I frantically did research on Vapes on the morning of Dec 19 so that if I decided on the Ghost I could get my order in by THEIR Christmas deadline. My order went in at 8:01 and their deadline was midday Pacific time. These were to be my sons' big presents. I checked the tracking today on Christmas Eve to see what time they would be here and found out they aren't coming until next freaking Monday!! Five days after Christmas! Why have a deadline if it's completely bogus? So then I get on the chat and I get a reply stating their business hours. Ok well it is during business hours and .... Nothing! Terrible first impression of the company.

24 December 2019
Unprompted review
GHOST Vapes logo

Reply from GHOST Vapes

Hello Sandy,

I am the Customer Service Manager here at GHOST Vapes. I am sorry to hear what has transpired with your order. I would like to advise that we are working half a day for Christmas Eve which is why you have not received a response via chat. Regarding your order, we, unfortunately, were waiting on the vendors to provide us with the necessary accessories to complete your bundle. I will send you an email response and we will attempt to make this right for you!

Sincerely,

The GHOST Team

Rated 5 out of 5 stars

This is certainly a premium vape

This is certainly a premium vape, love the on demand ability. It is a bit heavy and bulky but other than that this is my most frequently used vape now. Cant wait to see what ghost will do in the years to come with other models hopefully.

23 December 2019
Unprompted review

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