GiftBox - Aberfoyle Park Reviews 31

TrustScore 4.5 out of 5

4.4

130-150 Hub Road, 5159 Aberfoyle Park, South Australia, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Very easy site to navigate. Postage & delivery was terrific & what was a rather fragile item it was packed extremely well & arrived in new condition. Would certainly deal with Gift 🎁 Box again.

Company replied

Rated 5 out of 5 stars

Hi customer service in store was very helpful and professional. Loved the candles so ordered online as well smooth transaction good postage and didn't have long to wait for pthere arrival very pleas... See more

Company replied

Rated 5 out of 5 stars

I ordered online and did a click and collect. Picked up my order and when I got home, I realised I was missing an item. As it was after closing I rang the next morning and explained the situation. Wen... See more

Company replied

Rated 5 out of 5 stars

Amazingly quick to receive goods. In great condition, couldn't be happier.

Company replied


Company details

  1. Department store
  2. Candle shop
  3. Game Shop
  4. Gift shop
  5. Glassware Shop
  6. Variety Shop

Written by the company

We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!


Contact info

  • 130-150 Hub Road, 5159, Aberfoyle Park, South Australia, Australia

4.4

Excellent

TrustScore 4.5 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Amazingly quick to receive goods

Amazingly quick to receive goods.
In great condition, couldn't be happier.

23 March 2026
GiftBox - Aberfoyle Park logo

Reply from GiftBox - Aberfoyle Park

Hi Bruce, thank you so much for taking the time leave us a five-star review! We’re really glad you loved the products and fast delivery :)

Rated 5 out of 5 stars

Quick and easy

Quick and easy, had the products I wanted at my local store and for a good price.

20 November 2025
GiftBox - Aberfoyle Park logo

Reply from GiftBox - Aberfoyle Park

Hi Annie, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had a quick and easy experience with GiftBox Click and Collect!

Rated 1 out of 5 stars

The spyra gun is bought didn't work…

The spyra gun is bought didn't work properly so they send me another one amd this won't charge

15 November 2025
GiftBox - Aberfoyle Park logo

Reply from GiftBox - Aberfoyle Park

Hey Samuel! Thanks for taking the time to leave us a review! We're sorry to hear of your experience with the Spyra Water Gun. We've responded to your support ticket!

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service

16 November 2025
GiftBox - Aberfoyle Park logo

Reply from GiftBox - Aberfoyle Park

Hi Ang, thanks for taking the time to leave us a five-star review! We're so glad to hear you found our Giftbox service fast and efficient :)

Rated 5 out of 5 stars

Terrific people.

Very easy site to navigate. Postage & delivery was terrific & what was a rather fragile item it was packed extremely well & arrived in new condition. Would certainly deal with Gift 🎁 Box again.

22 October 2025
GiftBox - Aberfoyle Park logo

Reply from GiftBox - Aberfoyle Park

Hi Terry, thank you for taking the time to leave a five-star review and for your wonderful feedback! We’re delighted to hear that you found our Giftbox site easy to use and that your order arrived safely and in perfect condition. Our team takes great care in packaging each item, especially the more delicate ones, so it’s lovely to know that it made a difference.

Rated 5 out of 5 stars
GiftBox - Aberfoyle Park logo

Reply from GiftBox - Aberfoyle Park

Hi Karen, thank you for your five-star review! We’re so pleased to hear you were happy with our quick and efficient service. Thank you for shopping with Giftbox :)

Rated 5 out of 5 stars

love my clown.

Fast delivery no tassels love my clown.
Easy to use site

9 October 2025
GiftBox - Aberfoyle Park logo

Reply from GiftBox - Aberfoyle Park

Hey Shannon! Thanks for taking the time to leave us a five-star review! We're so glad to hear your order arrived promptly and that you are loving your new clown! We hope to see you again sometime soon at GiftBox!

Rated 5 out of 5 stars

Gift box thank you again for your quick…

Gift box thank you again for your quick service
I love my pack an gear
The packing of my items were outstanding
Thank you again as you now have a customer for life

11 August 2025
GiftBox - Aberfoyle Park logo

Reply from GiftBox - Aberfoyle Park

Hi John, thanks for taking the time to leave us a five-star review! We are thrilled to hear that you will be a customer for life :D We are so glad to that you had a positive experience with our GiftBox Delivery and loved our Pac-Man products as much as we do!

Rated 5 out of 5 stars

Absolutely love my gift box sounds…

Absolutely love my gift box sounds really great can carry it where ever I go it's perfect thank you

16 July 2025
GiftBox - Aberfoyle Park logo

Reply from GiftBox - Aberfoyle Park

Hi Helen, thank you for taking the time to leave a five-star review , we are thrilled you love our speaker as much as we do! Thank you for shopping with Giftbox!

Rated 5 out of 5 stars

Delivery expectations were smashed out…

Delivery expectations were smashed out of the park.
Ordered Saturday morning,delivery was made on the next Tuesday morning.
Outstanding service.

21 July 2025
GiftBox - Aberfoyle Park logo

Reply from GiftBox - Aberfoyle Park

Hi Andrew, thanks for taking the time to leave us a five-star review! Thank you for your kind words and we are so glad to hear of your positive experience with our GiftBox Delivery

Rated 5 out of 5 stars

Great little unit for my man cave

Great little unit for my man cave

12 June 2025
GiftBox - Aberfoyle Park logo

Reply from GiftBox - Aberfoyle Park

Hi Michael, thanks for taking the time to leave us a five-star review! We love the idea of using the Vintage fireplace heater in a man cave as it'll suit so well ! Thank you for shopping with Giftbox!

Rated 5 out of 5 stars

Quick response

Good feedback

19 May 2025
GiftBox - Aberfoyle Park logo

Reply from GiftBox - Aberfoyle Park

Hi Peter, thanks for taking the time to leave us a five-star review!
We're thrilled to hear that you had a positive experience with GiftBox!

Rated 5 out of 5 stars

Great product fast reliable delivery

Great product fast reliable delivery

13 February 2025
GiftBox - Aberfoyle Park logo

Reply from GiftBox - Aberfoyle Park

Hi Allanah, thanks for taking the time to leave us a five-star review!
We're so happy to hear that you are enjoying your product and your order was delivered quickly!

Rated 5 out of 5 stars

Lovely products

very happy with the website and was my order was delivered in a relatively short time. Love my products I purchased.

10 February 2025
GiftBox - Aberfoyle Park logo

Reply from GiftBox - Aberfoyle Park

Hi Jennifer, thanks for taking the time to leave us a five-star review!
It means a lot to us that you had a positive experience! We hope you're enjoying your new candles & diffusers!

Rated 5 out of 5 stars

Hi customer service in store was very…

Hi customer service in store was very helpful and professional.
Loved the candles so ordered online as well smooth transaction good postage and didn't have long to wait for pthere arrival very pleased!!
Park Centre Bunbury 8/2/25

10 February 2025
GiftBox - Aberfoyle Park logo

Reply from GiftBox - Aberfoyle Park

Hi Tammy, thanks for taking the time to leave us a five-star review!
We love hearing that our team were able to make your experience so positive, we hope you are enjoying your candles!

Rated 1 out of 5 stars

Sent the wrong item still havnt…

Sent the wrong item still havnt responded to my email

8 January 2025
GiftBox - Aberfoyle Park logo

Reply from GiftBox - Aberfoyle Park

Hi Michelle, thanks for taking the time to leave us a review!
We are sorry to hear that you received the incorrect item.
Our Guest Experience Team has been in contact with you to resolve this issue.

Rated 5 out of 5 stars

As a first time customer

As a first time customer, I found your site very easy to use and deliver was fast and efficient.

2 January 2025
GiftBox - Aberfoyle Park logo

Reply from GiftBox - Aberfoyle Park

Hi Kat, thank you for taking the time to leave a five-star review and we are thrilled to hear that you have had a positive experience with our Giftbox website!

Rated 1 out of 5 stars

I charged the Unit and turned it on .

I charged the Unit and turned it on .
then the battery went FLAT and it has not operated since . In my opinion it was a waste of money and I would like to return it for my money back
Harry Solari.

15 October 2024
GiftBox - Aberfoyle Park logo

Reply from GiftBox - Aberfoyle Park

Hi Henry, thanks for taking the time to leave us a review!
At anytime please feel free to reach out to us at hello@giftbox.com.au if you have any issues along the way with your order.

Rated 5 out of 5 stars

Bought em for my mates

Bought em for my mates. Service was excellent

14 October 2024
GiftBox - Aberfoyle Park logo

Reply from GiftBox - Aberfoyle Park

Hi Brenden, thanks for taking the time to leave us a five-star review!
We're so thrilled to hear you had both a great experience & excellent with GiftBox!

Rated 5 out of 5 stars

They got into my problem straight away

They got into my problem straight away

24 September 2024
GiftBox - Aberfoyle Park logo

Reply from GiftBox - Aberfoyle Park

Hi there, Thank you taking the time to leave a five-star review and your kind words, we are thrilled to hear you have had a positive experience while shopping at GiftBox!

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