I ordered the slushy machine & it arrived in 2 days, that is excellent delivery time. I’m sure it will be an excellent machine as I have not tried it yet as I am giving it to my grandchildren for Xma... See more
Company replied
Location
Switch locationShop 6, Albany Creek Village, 700 Albany Creek Rd, 4035 Albany Creek, Queensland, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I love it , customer service was exceptional, whole experience was excellent. Will definately be shopping here again &.will be telling my friends to also.
Company replied
I have wanted 1 for a long time, my jukebox is perfect, my son 💙 it, 1 would recommend it to everyone
Company replied
Easy to shop online.Great products.
Company replied
Company details
Written by the company
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Contact info
Shop 6, Albany Creek Village, 700 Albany Creek Rd, 4035, Albany Creek, Queensland, Australia
- (07) 3097 4402
4.3
Excellent
10 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered the slushy machine & it…
I ordered the slushy machine & it arrived in 2 days, that is excellent delivery time.
I’m sure it will be an excellent machine as I have not tried it yet as I am giving it to my grandchildren for Xmas.
11 November 2025
Reply from GiftBox - Albany Creek
Hey Naree! Thanks for taking the time to leave us a five-star review! We're thrilled to hear that your order arrived so promptly! We hope your grandchildren love their Christmas gift!
Reply from GiftBox - Albany Creek
Hi Arielle, thank you for taking the time to leave a five-star review and we are thrilled to hear that you have had an amazing experience with our GiftBox customer service!
Reply from GiftBox - Albany Creek
Hi Scott, thanks for taking the time to leave us a five-star review! We are so glad to hear of your GiftBox Same Day Delivery was super quick!
Very happy with the quick delivery and…
Very happy with the quick delivery and prompt response
15 September 2025
Reply from GiftBox - Albany Creek
Hi Michael, thanks for taking the time to leave us a five-star review! We are so glad to hear of your quick experience with our GiftBox Same Day Delivery
I love it my clam light
I love it , customer service was exceptional, whole experience was excellent. Will definately be shopping here again &.will be telling my friends to also.
26 February 2025
Reply from GiftBox - Albany Creek
Hi Wendy, thank you for taking the time to leave a five-star review and thank you for your kind words, we are thrilled to hear that you have had a positive experience while shopping at GiftBox!
Reply from GiftBox - Albany Creek
Hi Stacey, Thank you taking the time to leave a five-star review and your kind words, we are thrilled to hear you have had a positive experience while shopping at GiftBox!
Great products great price fast delivery
12 October 2023
Reply from GiftBox - Albany Creek
Hi there Paula, thank you so much for taking the time to leave us this wonderful 5-star review! We are thrilled to hear that your items arrived promptly, and you found our products and pricing great! Your positive feedback reaffirms our commitment to delivering top-notch service.
We appreciate you being a valued customer and look forward to serving you again in the future.
Reply from GiftBox - Albany Creek
Hi there Lee, it seems you've been in contact with our Customer Solutions team to resolve this! You've since received your full order and were checking a different email for shipping updates; it happens to the best of us!
Hope you're happy with all your products and we look forward to serving you again in the future!
I have wanted 1 for a long time
I have wanted 1 for a long time, my jukebox is perfect, my son 💙 it, 1 would recommend it to everyone
22 August 2023
Reply from GiftBox - Albany Creek
Hi there Patricia, thank you so much for your wonderful 5-star review! We're thrilled to hear that you finally got your dream jukebox, and we're delighted that both you and your son love it.
Your recommendation means the world to us, and we look forward to serving you and your family again in the future.
Easy to shop online.Great products.
6 July 2023
Reply from GiftBox - Albany Creek
Hello there Linda, we are delighted to hear that you were able to shop with ease and liked our range of products!
Thank you for being a valued GiftBox customer.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.