GiftBox - Atherton Reviews 5

TrustScore 3.5 out of 5

3.4

Shop 2A Atherton Square, 14 Cook Street, 4883 Atherton, Queensland, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I love all the goodies gift box has for us the quality is impeccable and that goes to say the same thing about the staff if I can't get it instore then I can usually get in quickly online

Company replied

Rated 1 out of 5 stars

When I received my item it wasn't in a box 1 of the workers had thrown the Box away

Company replied

Rated 5 out of 5 stars

Easy click and collect transaction. Fantastic staff member attended my collection. Impeccable customer service!!

Company replied


Company details

  1. Department store
  2. Candle shop
  3. Game Shop
  4. Gift shop
  5. Glassware Shop
  6. Variety Shop

Written by the company

We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!


Contact info

  • Shop 2A Atherton Square, 14 Cook Street, 4883, Atherton, Queensland, Australia

3.4

Average

TrustScore 3.5 out of 5

5 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Easy click and collect transaction

Easy click and collect transaction.
Fantastic staff member attended my collection. Impeccable customer service!!

11 April 2026
GiftBox - Atherton logo

Reply from GiftBox - Atherton

Hi Natalie, thank you so much for taking the time leave us a five-star review! We’re pleased to hear you had an easy and fantastic experience with our Giftbox Click and Collect and customer service :)

Rated 1 out of 5 stars

When I received my item it wasn't in a…

When I received my item it wasn't in a box 1 of the workers had thrown the Box away

29 April 2026
GiftBox - Atherton logo

Reply from GiftBox - Atherton

Hi Faye, thank you for taking the time to provide your feedback, we have now been in contact with you regarding your order.

Rated 5 out of 5 stars

I love all the goodies gift box has for…

I love all the goodies gift box has for us the quality is impeccable and that goes to say the same thing about the staff if I can't get it instore then I can usually get in quickly online

27 July 2024
Unprompted review
GiftBox - Atherton logo

Reply from GiftBox - Atherton

Hi Kelly, thank you for taking the time to leave us with a five-star review and your kind words, we are thrilled to hear you have had a positive experience while shopping in-store and online.

Rated 5 out of 5 stars

Very simple and easy

Very simple and easy. Convenient

20 November 2023
GiftBox - Atherton logo

Reply from GiftBox - Atherton

Hi there Chloe, we're grateful to learn that your overall experience with GiftBox was positive. Creating a seamless and enjoyable shopping journey for our customers is a constant goal, and your satisfaction is encouraging.

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