They actually took the time to reach out once they knew they didn’t have what I wanted in stock and gave me an alternative, not a lot of places do that
Company replied
Location
Switch locationShop 115, Belmont Forum Shopping Centre, Cnr Abernethy Rd & Wright St., 6105 Cloverdale, Western Australia, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great products for a birthday present for my daughter, delivered very quickly.
Company replied
Fast efficient they are always willing to help great staff
Company replied
They are amazing and friendly
Company replied
Company details
Written by the company
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Contact info
Shop 115, Belmont Forum Shopping Centre, Cnr Abernethy Rd & Wright St., 6105, Cloverdale, Western Australia, Australia
- (08) 9469 6606
4.1
Great
5 reviews
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They actually took the time to reach…
They actually took the time to reach out once they knew they didn’t have what I wanted in stock and gave me an alternative, not a lot of places do that
12 August 2025
Unprompted review
Reply from GiftBox - Belmont
Hi, thank you for taking the time to leave a five-star review! We are glad to hear our team contacted you to help resolve the stock issue.
They are amazing and friendly
29 July 2025
Reply from GiftBox - Belmont
Hi Jeromil, thank you for taking the time to leave a five-star review and your kind words! We are thrilled to hear that you have had a positive experience with our GiftBox service! We will be sure to past this to them :)
Great products for a birthday present…
Great products for a birthday present for my daughter, delivered very quickly.
13 May 2025
Reply from GiftBox - Belmont
Hi Helen, thanks for taking the time to leave us a five-star review and we are glad that you have had a positive experience with our GiftBox Same Day Delivery!
We love hearing that you chose our product as a birthday gift — it means so much to us that it helped make someone's special day even better!
Reply from GiftBox - Belmont
Thank you for your review, your kind words about our staff are greatly appreciated.
Fast efficient they are always willing…
Fast efficient they are always willing to help great staff
5 January 2024
Reply from GiftBox - Belmont
Hi there Jade, thank you for your kind words! Providing excellent customer service is a core value, and we're pleased our team could contribute positively to your experience. It's also great to hear that your parcel arrived within reasonable time!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.