The site was easy to navigate, not only do they deliver but there’s an option for click and collect, which suits my needs. The staff at the Ellenbrook store (I can’t remember their names unfortunatel... See more
Company replied
Location
Switch locationTenancy 34 Ellenbrook Shopping Centre 11 Main Street, 6069 Ellenbrook, Western Australia, AU
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First time I my went to pick up speaker she was given a second hand one with broken antenna, scratches all over it 😡 when called no apology and when I went to pick another one still no apology rude a... See more
The staff member was so polite and very nice to talk to
Company replied
I love the electric poncho great quality the pricing was great will be shopping with you again ♥️♥️
Company replied
Company details
Written by the company
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Contact info
Tenancy 34 Ellenbrook Shopping Centre 11 Main Street, 6069, Ellenbrook, Western Australia, Australia
- (08) 9469 6608
4.3
Excellent
10 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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The staff member was so polite and very…
The staff member was so polite and very nice to talk to
30 November 2025
Reply from GiftBox - Ellenbrook
Hey Kristy! Thanks for taking the time to leave us a five-star review! We're thrilled to hear that our team at Ellenbrook were able to make your experience as great as it was!
Friendly and helpful customer service
20 November 2025
Reply from GiftBox - Ellenbrook
Hi Erynne, thank you for taking the time to leave a five-star review and we are thrilled to hear that you have had a friendly and helpful experience with GiftBox customer service!
Friendly and easy service
16 October 2025
Reply from GiftBox - Ellenbrook
Hi Adam, thank you for taking the time to leave a five-star review and we are thrilled to hear that you have had a friendly and easy experience with GiftBox service!
Great site, amazing staff.
The site was easy to navigate, not only do they deliver but there’s an option for click and collect, which suits my needs. The staff at the Ellenbrook store (I can’t remember their names unfortunately) were fab, really friendly and accommodating.
The prices for stock is better than most, and there’s a wide range to choose from. Again though, the staff were friendly and funny, easy to talk to. They should get a pay raise!
23 September 2025
Reply from GiftBox - Ellenbrook
Hi Jenni, thanks for taking the time to leave us a wonderful five-star review! We’re thrilled to hear that you found our Giftbox site easy to navigate and that our delivery and click & collect options worked well for you. We’ll be sure to pass on your kind words to the team at Ellenbrook -they’ll love knowing they made such a positive impression! We always strive to offer great prices and a wide selection, and it’s fantastic to hear that came through. Your support means a lot to us!
Reply from GiftBox - Ellenbrook
Hi Amy, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had a positive experience with our GiftBox Click and Collect! I will be sure to pass this to the store :)
I love the electric poncho great…
I love the electric poncho great quality the pricing was great will be shopping with you again ♥️♥️
13 June 2025
Reply from GiftBox - Ellenbrook
Hi Christine, thanks for taking the time to leave us a five-star review! We are so glad to hear that you love our electric poncho as much as we do!
First time I my went to pick up speaker…
First time I my went to pick up speaker she was given a second hand one with broken antenna, scratches all over it 😡 when called no apology and when I went to pick another one still no apology rude as
10 April 2024
Reply from GiftBox - Ellenbrook
Hi there Liz, your kind words about our Ellenbrook store staff are greatly appreciated. Providing excellent customer service is a core value, and we're pleased our team could contribute positively to your experience.
Reply from GiftBox - Ellenbrook
Hi there Nadine, thank you ever so much for taking a moment to share your kind words and a 5-star review about the fast and efficient service you received from our GiftBox team. We're absolutely thrilled to hear that you had a great experience with us.
Once again, thank you for choosing GiftBox and we look forward to being of service to you again in the future.
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