GiftBox - Morayfield Reviews 4

TrustScore 4 out of 5

4.0

165-175 Morayfield Road, 4506 Morayfield, Queensland, AU


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See what reviewers are saying

Rated 5 out of 5 stars

The customer service alone earns this rating. Amazing and lovely team.

Company replied

Rated 5 out of 5 stars

Super easy transaction, order ready to collect the next morning and in store staff so friendly

Company replied


Company details

  1. Department store
  2. Candle shop
  3. Game Shop
  4. Gift shop
  5. Glassware Shop
  6. Variety Shop

Written by the company

We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!


Contact info

  • 165-175 Morayfield Road, 4506, Morayfield, Queensland, Australia

  • (07) 3097 4448

4.0

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The customer service alone earns this…

The customer service alone earns this rating. Amazing and lovely team.

5 December 2025
GiftBox - Morayfield logo

Reply from GiftBox - Morayfield

Hi Jody, thank you for taking the time to leave a five-star review and your kind words! We are thrilled to hear that you have had a positive experience with GiftBox customer service!

Rated 5 out of 5 stars

Super easy transaction

Super easy transaction, order ready to collect the next morning and in store staff so friendly

10 October 2025
GiftBox - Morayfield logo

Reply from GiftBox - Morayfield

Hey Megan! Thanks for taking the time to leave us a five-star review!
We're thrilled to hear how easy your experience was! Thanks for the kind words about our team at Morayfield! We'll be sure to pass this feedback on to the team!

Rated 4 out of 5 stars

Totally Awesome

Simple the best

4 September 2025
GiftBox - Morayfield logo

Reply from GiftBox - Morayfield

Hi Crystal, thank you for taking the time to leave a four-star review and your kind words. Thank you for shopping with Giftbox :)

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