GiftBox - Mount Pleasant Reviews 10

TrustScore 4.5 out of 5

4.4

Shop 012C Mount Pleasant Centre, Corner Philip Street & Mackay-Bucasia Road, 4740 Mount Pleasant, Queensland, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I found the team member was polite, & punctual with my order.. I luv my boom box with colours..

Company replied

Rated 5 out of 5 stars

easy as to use , love making different drinks in it. fast delivery service

Company replied

Rated 5 out of 5 stars

All good using your website, but I wasn’t able to pay with afterpay, the website kept crashing. In the end I used my credit card and it went through fine. Pick up was very easy locally. Gift box had... See more

Company replied

Rated 5 out of 5 stars

Easy click and collect order. Always friendly staff interactions when I go in store to browse.

Company replied


Company details

  1. Department store
  2. Candle shop
  3. Game Shop
  4. Gift shop
  5. Glassware Shop
  6. Variety Shop

Written by the company

We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!


Contact info

  • Shop 012C Mount Pleasant Centre, Corner Philip Street & Mackay-Bucasia Road, 4740, Mount Pleasant, Queensland, Australia

  • (07) 3097 4417

4.4

Excellent

TrustScore 4.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Boom box

I found the team member was polite, & punctual with my order.. I luv my boom box with colours..

5 February 2026
GiftBox - Mount Pleasant logo

Reply from GiftBox - Mount Pleasant

Hi Helen, thank you so much for taking the time leave us a five-star review! We’re really glad to hear our Giftbox team member was polite and punctual, and that you’re loving your boombox :)

Rated 5 out of 5 stars

easy as to use

easy as to use , love making different drinks in it. fast delivery service

12 January 2026
GiftBox - Mount Pleasant logo

Reply from GiftBox - Mount Pleasant

Hi Darren, thank you for taking the time to leave a review! We’re glad to hear the slushie machine is easy to use and that you’re enjoying making different drinks. Happy to hear delivery was fast too!

Rated 5 out of 5 stars

All good using your website

All good using your website, but I wasn’t able to pay with afterpay, the website kept crashing. In the end I used my credit card and it went through fine.
Pick up was very easy locally. Gift box had changed the way I shop.

10 November 2025
GiftBox - Mount Pleasant logo

Reply from GiftBox - Mount Pleasant

Hi Glenda, thanks for taking the time to leave us a five-star review and we’re thrilled to hear GiftBox has changed the way you shop! Thanks for letting us know about the Afterpay problem, our team is reviewing it to ensure a smoother checkout next time :)

Rated 5 out of 5 stars

Actual customer service

Actual customer service . Great job

28 October 2025
GiftBox - Mount Pleasant logo

Reply from GiftBox - Mount Pleasant

Hi Jamie, thank you for taking the time to leave a five-star review and we are thrilled to hear that you have had a great experience with GiftBox customer service! We will be sure to past this to them :)

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

27 October 2025
GiftBox - Mount Pleasant logo

Reply from GiftBox - Mount Pleasant

Hi Mi, thank you for taking the time to leave a five-star review and we are thrilled to hear that you have had an excellent experience with our GiftBox customer service!

Rated 5 out of 5 stars

Excellent staff great range of items

7 October 2025
Unprompted review
GiftBox - Mount Pleasant logo

Reply from GiftBox - Mount Pleasant

Hey! Thanks so much for taking the time to leave us a five-star review!
Thank you so much for the kind words about our team at Mount Pleasant & that you enjoy our range of products! We'll be sure to pass this feedback on!

Rated 5 out of 5 stars

Easy click and collect order

Easy click and collect order. Always friendly staff interactions when I go in store to browse.

4 October 2025
GiftBox - Mount Pleasant logo

Reply from GiftBox - Mount Pleasant

Hi Josie, thank you for taking the time to leave a five-star review and we are so happy to hear that you always have a friendly experience with GiftBox staff and an easy Click and Collect experience

Rated 5 out of 5 stars

Great staff

Great staff, Great range

1 October 2025
Unprompted review
GiftBox - Mount Pleasant logo

Reply from GiftBox - Mount Pleasant

Hi Tim, thanks for taking the time to leave us a five-star review and your kind words! Thank you for shopping with Giftbox :)

Rated 5 out of 5 stars

Exceptionally quick service and…

Exceptionally quick service and absolutely love my product.

27 August 2025
GiftBox - Mount Pleasant logo

Reply from GiftBox - Mount Pleasant

Hi Kym, thanks for taking the time to leave us a five-star review! We are so glad to hear of your quick experience with our GiftBox Click and Collect and that you love your products :)

Rated 5 out of 5 stars

Friendly staff

Friendly staff, always helpful, love the products.

26 August 2024
GiftBox - Mount Pleasant logo

Reply from GiftBox - Mount Pleasant

Hi Elizabeth, thank you for taking the time to leave a review, we are thrilled to hear you have had a positive experience while shopping at GiftBox, we hope you enjoy your latest purchase!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look