Reply from GiftBox - New Norfolk
Hi Debbie, thanks for taking the time to leave us a five-star review! We’re so glad to hear the Giftbox team are awesome and always friendly and helpful. We’ll be sure to share your kind words with the team!
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Company details
Written by the company
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Contact info
18A High Street, 7140, New Norfolk, Tasmania, Australia
- (03) 6214 2321
3.8
Great
3 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Different
Loved The price! And I could order online and collect! I didn’t like the fact I was being phoned not even 48 hours after I ordered to collect it!! That’s the point of click and collect you collect when you can, there were no time frame terms eg 7 days written when I ordered other wise I wouldn’t have ordered! I was not even asked for ID when I collected walked in and said I need to collect a speaker and was pointed at it.
30 June 2025
Reply from GiftBox - New Norfolk
Hi Kimberley, thanks for taking the time to leave us a review!
We are so sorry for this experience you have had with one of our stores. One of our Guest Experience representatives have reached out to try and resolve this for you and we have raised this to their Area manager.
Reply from GiftBox - New Norfolk
Hi Teresa, thank you for taking the time to leave a five-star review, we are happy to hear that you have had a positive experience using our GiftBox website!
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