GiftBox - Smithfield Reviews 3

TrustScore 4 out of 5

4.0

R00-143, Smithfield Shopping Centre, Cnr of Kennedy & Captain Cook Highway, 4878 Smithfield, Queensland, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Department store
  2. Candle shop
  3. Game Shop
  4. Gift shop
  5. Glassware Shop
  6. Variety Shop

Written by the company

We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!


Contact info

  • R00-143, Smithfield Shopping Centre, Cnr of Kennedy & Captain Cook Highway, 4878, Smithfield, Queensland, Australia

  • (07) 3097 4425

4.0

Great

TrustScore 4 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

a special?

Big range special items

30 September 2025
GiftBox - Smithfield logo

Reply from GiftBox - Smithfield

Hi Richard, thanks for taking the time to leave us a five-star review! We are so glad to hear you like our GiftBox promotions and range :)

Rated 5 out of 5 stars

Great customer service experience

Great customer service experience

30 May 2024
GiftBox - Smithfield logo

Reply from GiftBox - Smithfield

Hi Marie, Thank you for your kind words about our staff, providing excellent customer service is a core value, and we're pleased our team could contribute positively to your experience.

Rated 5 out of 5 stars

Board Games

Great product very happy fast service and delivery

13 November 2023
GiftBox - Smithfield logo

Reply from GiftBox - Smithfield

Hi there Lou, we're grateful to learn that your overall experience with GiftBox was positive. Creating a seamless and enjoyable shopping journey for our customers is a constant goal, and your satisfaction is encouraging.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look