The shopping online was very easy, and the checkout was simple and quick. Then the collection of my purchase was just as easy. I am certain to be shopping here again.
Company replied
Location
Switch locationShop R00-002B Willows Shopping Centre, 13 Hervey Range Road, 4817 Thuringowa Central, Queensland, AU
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The gift box store i went to is very convenient and the staff are great. They had it ready for me first thing in the morning, I ordered the night before. I got a lava lamp. Onmy downside is that it s... See more
Company replied
The amazing team at this store always go above and beyond in their service they get out behind the counter and welcome me at times I have had to bring in my grandchild and then come out and assist in... See more
Company replied
It was delivered sooo quick! The price was very reasonable and the product is even better than I expected.
Company replied
Company details
Written by the company
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Contact info
Shop R00-002B Willows Shopping Centre, 13 Hervey Range Road, 4817, Thuringowa Central, Queensland, Australia
- (07) 3097 4428
4.2
Great
9 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Great, quick and easy shopping experience.
The shopping online was very easy, and the checkout was simple and quick. Then the collection of my purchase was just as easy. I am certain to be shopping here again.
10 March 2026
Reply from GiftBox - Willows
Hi Julie, thank you for taking the time to leave a five-star review! We’re so pleased to hear that you found our Giftbox website easy to navigate, check-out simple and quick as well as the click and collect collection easy.
Friendly knowlegable staff at this store
14 November 2025
Reply from GiftBox - Willows
Hi Sherialee, thank you for taking the time to leave a five-star review and we’re delighted to hear that you found our Giftbox staff friendly and knowledgeable :)
Lava lamp/Gift box store is great
The gift box store i went to is very convenient and the staff are great. They had it ready for me first thing in the morning, I ordered the night before. I got a lava lamp. Onmy downside is that it seems like the lamp/bulb is already dying. It just takes longer and longer to heat each time. Other than that, very great.
14 October 2025
Reply from GiftBox - Willows
Hi Amba, Thank you for taking the time to leave us a four-star review and for sharing your experience! We’re so glad you found our store convenient and that our team had your order ready bright and early. We’re sorry to hear about the issue with your lava lamp bulb!
The amazing team at this store always…
The amazing team at this store always go above and beyond in their service they get out behind the counter and welcome me at times I have had to bring in my grandchild and then come out and assist in helping out with him while I do my shopping instore
20 October 2025
Unprompted review
Reply from GiftBox - Willows
Hi Marilyn, thank you for taking the time to leave a five-star review and we’re thrilled to hear that our Giftbox team has made your visits enjoyable and welcoming. It’s always our goal to make every shopping experience as easy and pleasant as possible. I have passed this on to the team :)
Reply from GiftBox - Willows
Hi Michelle, thanks for taking the time to leave us a five-star review! We are so glad to hear of your extremely fast experience with our GiftBox Delivery!
Glitter Pearl lamp
It was delivered sooo quick!
The price was very reasonable and the product is even better than I expected.
8 July 2025
Reply from GiftBox - Willows
Hi Debbie, thanks for taking the time to leave us a five-star review! We are so glad to hear of your positive experience with our GiftBox Same Day Delivery and we are thrilled you love our pearl lamps as much as we do!
Order was delivered within an hour and…
Order was delivered within an hour and service was prompt
27 June 2025
Reply from GiftBox - Willows
Hi Karen, thanks for taking the time to leave us a five-star review! We are so glad to hear of your positive experience with our GiftBox Same Day Delivery!
Reply from GiftBox - Willows
Hi Tracey!
Your kind words about our staff are greatly appreciated. Providing excellent customer service is a core value, and we're pleased our team could contribute positively to your experience.
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