GiftBox - Yamanto Reviews 7

TrustScore 4 out of 5

4.0

T8 Yamanto Central, 488 Warwick Rd, 4305 Yamanto, Queensland, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Quick service friendly staff at the yamanto store I shop there often and would recommend this store to friends

Company replied

Rated 3 out of 5 stars

Product was on display and not ready like the click and collect stated. I had to help put it in the box

Company replied


Company details

  1. Department store
  2. Candle shop
  3. Game Shop
  4. Gift shop
  5. Glassware Shop
  6. Variety Shop

Written by the company

We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!


Contact info

  • T8 Yamanto Central, 488 Warwick Rd, 4305, Yamanto, Queensland, Australia

  • (07) 3097 4426

4.0

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Quick service friendly staff at the…

Quick service friendly staff at the yamanto store I shop there often and would recommend this store to friends

31 January 2026
GiftBox - Yamanto logo

Reply from GiftBox - Yamanto

Hey Kathleen! Thanks for taking the time to leave us a five-star review! We're thrilled to hear that our team at our Yamanto store provide such outstanding customer service levels and provide you with such a wonderful experience!

Rated 5 out of 5 stars
GiftBox - Yamanto logo

Reply from GiftBox - Yamanto

Hi Michael, thank you for taking the time to leave a five-star review and we are thrilled to hear that you have had a easy and helpful experience with GiftBox customer service!

Rated 5 out of 5 stars

Quick & easy

Quick & easy

8 November 2025
GiftBox - Yamanto logo

Reply from GiftBox - Yamanto

Hi Natalie, thank you for taking the time to leave a five-star review! We’re glad your experience with Giftbox was quick and easy :)

Rated 5 out of 5 stars
GiftBox - Yamanto logo

Reply from GiftBox - Yamanto

Hi Anne-Maree, thank you for taking the time to leave a five-star review and we are thrilled to hear that you have had a great experience with our GiftBox fast delivery!

Rated 3 out of 5 stars

Product was on display and not ready…

Product was on display and not ready like the click and collect stated. I had to help put it in the box

18 October 2025
GiftBox - Yamanto logo

Reply from GiftBox - Yamanto

Hi Sotom, thanks for taking the time to share your feedback. We’re really sorry to hear that your click & collect order wasn’t ready as expected and that you had to assist with packing the item. That’s certainly not the experience we aim to provide. We appreciate you bringing this to our attention as we will be raising this with the store management and above.

Rated 5 out of 5 stars

Fast and easy click and collect service…

Fast and easy click and collect service to obtain my items.

15 September 2024
GiftBox - Yamanto logo

Reply from GiftBox - Yamanto

Hi Stacey, Thank you taking the time to leave a five-star review and your kind words, we are thrilled to hear you have had a positive experience while shopping at GiftBox!

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