0 stars if I could!! The only time customer service has reached out was to confirm the order to get their money. After receiving my customized lamp, I was very disappointed. Lamp "glass" looked incred... See more
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Saw their illuminated silhouette and really wanted one. Loaded the photo and put my info in, then used PayPal for the funds. My heart sank when I immediately got a notification wanting to know if I ju... See more
Looks like I'm having the same problem as everyone else. Placed an order middle of February and they gave me a bogus reference number. I've always been Leary about ordering over the internet AND... See more
I wish I had seen these reviews before I used this horrible company! My order took weeks and their Customer Service was always vague about where my item was; also blaming slow delivery on covid. Whe... See more
1.6
Bad
51 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Just what I wanted!
I ordered a custom made lamp using a family photo and it was the perfect Christmas gift for my parents! Great quality! I will possibly get another one in the future. Custom lamps do take about 2 weeks to deliver, however.
7 January 2019
Unprompted review
Im not soft
Im not soft, but this has gotta be the coolest gift I’ve gotten
3 January 2019
Unprompted review
Saw their illuminated silhouette and…
Saw their illuminated silhouette and really wanted one. Loaded the photo and put my info in, then used PayPal for the funds. My heart sank when I immediately got a notification wanting to know if I just used PayPal to buy something at a department store in California. I never gave up hope and 15 days or so later I get a China post and it looks wonderful. Job well done!
12 December 2018
Unprompted review
Do not order from here!!
Placed an order as a Xmas gift. They billed my cc but I never received a confirmation email. When I emailed them, they didn’t have my email on file and had no order with the # they gave me. I think this place is a B.S and I would warn all about ordering from here!
7 December 2018
Unprompted review
Placed an order it actually came a lot…
Placed an order it actually came a lot faster than I thought I got a custom picture the picture came out okay but I had an inscription on the bottom and when I peel back the protective backing the whole inscription is now blurry and 90% missing and every time I email them they just tell me to click on a link for help I click on the link and it tells me username not found so I guess I cannot exchange it for a new one and it was supposed to be a Christmas present
4 December 2018
Unprompted review
payment has been received for the…
payment has been received for the following items:
Product Name Unit Price QTY Subtotal
Custom Photo 3D Lamp
Custom Photo 3D Lamp
Inscription(Optional) : I love you to the moon and back $ 59.50
You Save:$ 59.50
1
$ 47.60
Custom Photo 3D Lamp
Custom Photo 3D Lamp
Inscription(Optional) : IT IS WHAT IT IS $ 59.50
You Save:$ 59.50
1
$ 47.60
Shipping Method: Expedited Shipping(world) ($0.00)
Coupon Amount: - $ 23.80
Grand Total: $95.2
Our Product's currency is US Dollar.
Shipping Address:
1110 denny rd., king, NC 27021, US
I have not received my purchases, nor am I able to get any information from the website or responses from emails. I want my products it a full refund. You may have ruined Christmas for my parents.
27 November 2018
Unprompted review
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