Ordered two of the same products for my partners birthday, as the photos looked good on the advert. The parcel took over a month to arrive, with the tracking information not being updated at all fr... See more
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Review summary
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Order received incorrectly
Order received incorrectly. Was offered a replacement product which was also received incorrectly.
Be careful before you order from the company as their customer service is terrible and their products are even worse!
AVOID!!
DO NOT USE THIS COMPANY!!!
DO NOT USE THIS WEBSITE!! They are complete con artists!! I ordered 2 items which when they eventually arrived were nothing like the advertised picture! I emailed them countless times for a refund and was completely ignored!! A complete waste of £30!! I'm disgusted!!
Don't be scammed by this company
Don't be scammed by this company. Recieved my item. Postage took a long time but wouldnt of minded should it of looked like what I ordered. It looks absolutely nothing like the image they put on. Its a cheap bit of plastic. If they posted the actual item they wouldn't sell it. Shocking! Lesson learn't
Ordered personalised man leather…
Ordered personalised man leather washbag as a gift, on 2nd November. To date not received. Says despatched 10th November. No response to emails. Certainly will not use them again.
Vey poor item nothing like the item I…
Vey poor item nothing like the item I ordered. I will never order from them again. Substandard item that took weeks to arrive
I ordered personalised gifts for my…
I ordered personalised gifts for my parents for Christmas on the 25th of November 25 & had to get in touch on the 15th of December as I still have not recieved them yet I paid £49.21p for them & now its saying they have been delivered yet I have not recieved the items!! I have messaged like 5 times now & still have not had a reply to my email as that is the only way to contact them as i want a full refund I am so annoyed & upset at the fact they feel they can do this to people!! I will NEVER use this company again!!
Xmas Ornament
Ordered personalised Xmas Ornament & the quality was shocking to say the least.
It’s a plastic disc & you can’t even tell what it is. It’s going straight in the bin.
Worst thing I’ve ever bought. What a waste of nearly 20 pounds.
Would have given it 0 stars if I could. On top of that it took 6 weeks to arrive. Shocking!
I ordered a gift for my mother in law…
I ordered a gift for my mother in law for Christmas they took my money says being sent but no delivery date i wouldn't order from them ever again so fake
Never buy from this company
Never buy from this company, absolute joke, still waiting on a Christmas gift 3 weeks later
Very diappointing
I received this very poor quality and disappointing glass. Twice I have emailed to ask for a refund but have still had no acknowledgement from them.
DO NOT BUY FROM THEM
I would have given 0 stars but it doesn't allow you to do this
Paid 52 pounds and never received…
Paid 52 pounds and never received anything and no one responds to you when you email clearly a scam
Still nor me or my mum have received…
Still nor me or my mum have received our order 😡😡😡 but can't seen to contact anyone regarding it or get a refund😡😡😡
Beautiful item
I'm not quite sure why they have had such bad reviews. I ordered a picture of one of our dogs set in a crystal ball which sits on top of a light. It arrived today and it's beautiful. I really can't complain. It does not look cheap and it is glass, not plastic.
ITEM NEVER RECEIVED
ITEM NEVER RECEIVED, NO CUSTOMER SERVICE JUST GENERAL REPLIES
Totally ripped off.
I waited one month for price of trash to arrive in the post. I wish I had looked at Trustpilot before I bought. Absolutely nothing like the picture. a small piece of plastic with a name stuck on it.
I feel such a fool that I fell for this Facebook add.
Facebook should be vetting what is for sale on its platform.😡😡
Do not buy
Took over a month to get here and didn’t look anything like it should. Over £20 for cheap tat that was supposed to be a gift.
Don’t waste your money
Well I’m pleased I checked reviews before I ordered . Not one good review. 😱
Disgusting customer service
Disgusting customer service. Product was substandard when it arrived. I sent pictures to which they responded there was nothing wrong with it. Every email I've sent since has been ignored
Avoid
Avoid, send tracking number but never get any information on it.
Got refund through PayPal.
This should actually be zero stars
This should actually be zero stars. Take your money tell you item on way. Never arrives. You contact them & they say can take up to 15 days to dispatch that’s after tell you already dispatched. No item sent. Total rip off
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