Great products, customer was very happy with what I sent her. Delivery was the soonest it could be, not the company's fault, I was late ordering.
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Gift Packs Acceded expectations, also were delivered in top condition, our daughter in law was thrilled so, as a belated birthday gifts the in-laws and Nana have been redeemed. Also we are able agre... See more
Company replied
AMAZING Service!!! Arranged a gift hamper for a friend in Mangawhai via email/website from Melbourne Australia. Karina was beyond helpful and happily returned my emails promptly even after hours. She... See more
Company replied
First all they received my order on Friday but did not dispatch it until Tuesday and the person did not receive it until Wednesday. They should not mention same day delivery if it takes them 4 days. S... See more
Company replied
Company details
Written by the company
We are passionate about NZ products and delicious artisan foods - every gourmet food is taste tested before we select it for our gorgeous food hampers. We are a small family-owned & operated business based in Auckland, New Zealand. We love all things beautiful and fashionable and hope that our selection provides the perfect gift or gift idea for you.
Contact info
Mount Wellington, 1060, Auckland, New Zealand
- info@giftloft.co.nz
- giftloft.co.nz
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What a terrible company
What a terrible company, I ordered a gift for my son paid for postage they told me ,it said 7_14 day delivery and on day 14 they send email saying I need to pay another additional $24 American dollars, that's about $40 Au I had already paid over $50 postage , they have now cancelled my order im now weighting refund, and my son has no birthday gift disgusting way to run a business

Reply from The Gift Loft
Le Creuset Stackable Ramekins & Chocolate Mousse Dessert
A lovely gift and great value including fast delivery made this online order special

Reply from The Gift Loft
Brilliant customer service
My original gift went missing and they kindly replaced it gift wrapped.
This is an act of kindness and is very much appreciated
Absolutely wonderful experience
The shopping experience was easy and straightforward. What really impressed me was the feedback from the company. I could tell that they were passionate about providing a wonderful experience for customers.
The gift arrived on time, the packaging was beautiful and clean and it even smelled phenomenal.
I would truly suggest this company any day of the week!
The gift was ordered for my daughter in…
The gift was ordered for my daughter in law for her birthday. It arrived on the date I requested and she liked it. I am ordering from England so it's a relief when it all works. Thank you.
I ordered a gift for my daughter’s…
I ordered a gift for my daughter’s birthday, lots to choose from, easy process and arrived as expected.
Excellent service.
Thank you
Brilliant company to deal with
Very quick service and delivery of very fine products. Would recommend The Gift Loft to anyone wanting to treat anybody!
This company was very helpful and swift…
This company was very helpful and swift to reply to my messages. The gift was delivered on time and was lovely. Great experience.
Once again prompt and efficient…
Once again prompt and efficient service. The recipients were delighted with th e gift.

Reply from The Gift Loft
Just hoped faster service and fancy packaging
First all they received my order on Friday but did not dispatch it until Tuesday and the person did not receive it until Wednesday. They should not mention same day delivery if it takes them 4 days. Secondly I hoped they packaged it fancy way because it looked like 6 items in a basket, basket looked very empty the way it was packaged. Was very disappointed but I hope the taste was good. I am giving them benefit of the doubt since I know NZ been having lots of rain - weather wise, not sure.

Reply from The Gift Loft
No hassles ordering received the goods…
No hassles ordering received the goods on time and looks in good condition.

Reply from The Gift Loft
Your website is very easy to follow and…
Your website is very easy to follow and well presented.
The tracking link was also easy to access and once I clicked on the linked it showed me where my package was and I did not have to do anything else.
My package was delivered on the day requested. Thank you!

Reply from The Gift Loft

Reply from The Gift Loft
Everything I put wrong street on n you…
Everything I put wrong street on n you checked and corrected it n it still git delivered on time. My friend recieved and absolutely loved it

Reply from The Gift Loft
Great service and delivery despite…
Great service and delivery despite storm gabrielle. And I organised it all from the UK to be delivered in NZ.
Highly recommended.
Thank you soooo much

Reply from The Gift Loft
I originally gave them a 1 star as the…
I originally gave them a 1 star as the gift had not been received, however it was at the time of cyclone Gabrielle and it did turn up. Irt was just unfortunate timing when I ordered it. They have a wonderful choice of gifts which made it easy for me to find something. Thanks guys

Reply from The Gift Loft
RELIABLE & GOOD QUALITY PRODUCTS
ease of ordering. Great quality gift. Good customer service

Reply from The Gift Loft
AMAZING Service!!
AMAZING Service!!! Arranged a gift hamper for a friend in Mangawhai via email/website from Melbourne Australia. Karina was beyond helpful and happily returned my emails promptly even after hours. She suggested some gift items and she delivered a superb gift hamper at the time I had requested. Thanks a million Karina/Giftloft, the gift was a lovely & much appreciated surprise.

Reply from The Gift Loft
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