Terrible Customer Service
Terrible Customer Service. Takes too long for money to be processed.
17 November 2025
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Giftronaut is a cost-free digital gift card platform that simplifies the way businesses send personalized rewards and incentives. Our Giftronaut Choice Card empowers recipients to choose their preferred brands from hundreds of options, ensuring each gift aligns with individual preferences. Our mission is to streamline corporate gifting and help organizations create meaningful, impactful recognition experiences.
Contact info
8 The Green, Ste A, 19901, Dover, United States
- support@giftronaut.com
- giftronaut.com
3.9
Great
9 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service was outstanding
13 August 2025
Reply from Giftronaut
Hi Andy, thank you so much for your review! We're so glad to hear that our support team has been helpful in managing your rewards.
So efficient!
Toasty has made the process of gifting my staff so much easier and more efficient! Plus, staff love it because they can pick where the gift can be used! So much easier for everyone involved!
30 July 2025
Unprompted review
Reply from Giftronaut
Hi Kayla, thank you so much for the kind words! We're thrilled to hear that Toasty has made gifting easier for you. Flexibility for recipients is one of our top priorities, so it’s great to know that feature has been valuable to your team.
Great way to give practical gifts and recognition to our team!
Toasty helped us implement an employee work anniversary program for our total benefits perk. They make it easy to send, they are super responsive when I email someone directly with any questions, and overall we have had a positive experience with the product and the team. I would recommend!
29 July 2025
Unprompted review
Reply from Giftronaut
Thank you so much for the wonderful feedback Thuy-An! We're so glad Toasty has been a helpful part of your employee anniversary program. Also thrilled to hear that our support team has been helpful, that’s exactly the experience we strive to deliver.
This company is legit and a great way…
This company is legit and a great way to reward clients or employees (or anyone else) when you don't know what they love.
13 November 2024
Unprompted review
Reply from Giftronaut
Thank you so much for the kind words Heather! We're glad to hear Toasty has been a reliable and easy solution for rewarding clients, employees, or anyone else on your list.
Toasty Card is SO easy and much more…
Toasty Card is SO easy and much more cost effective than buying gift cards with fees. It's a great option for a business to deposit funds in advance and then gift digital cards to their employees as needed. Using Toasty Card was a great experience for me to send gift cards to different individuals every week for incentive awards.
23 July 2025
Unprompted review
Reply from Giftronaut
Thank you so much for the thoughtful review Coleen! We're thrilled to hear that Toasty has been a convenient solution for your incentive program. If there's ever anything we can do to make it even better, we're always here to help!
Hundreds of national brands and easy to use!
Toastycards makes it easy to purchase and distribute gift cards to multiple employees at once. Their site is user-friendly with a wide array of brand offerings and their customer service is top-notch. It is perfect for our business incentives and appreciation programs!
23 July 2025
Unprompted review
Reply from Giftronaut
Thank you so much for the great feedback Kelly! We’re thrilled to hear that Toasty has been a perfect fit for your incentive and appreciation programs. It’s wonderful to know our support team has been helpful too :)
My setup experience was very easy
My setup experience was very easy, and we've used them to send birthday gifts out to our employees. I'm impressed at how quick they are to respond too.
5 August 2024
Unprompted review
Reply from Giftronaut
Thank you so much for the kind words! We're so glad to hear your setup experience was smooth and that Toasty has been a helpful tool for sending birthday gifts to your team.
It’s great to know our support team has been quick to respond. We always aim to make things easy and efficient for our users.
Saved me so much hassle
I'm not going to lie, I've had some less than stellar experiences with gift card companies in the past, but my experience with Toasty has been stellar. The website is easy to use, and my employees love the digital cards.
1 March 2024
Unprompted review
Reply from Giftronaut
Thank you so much for the kind words! We’re especially glad to hear that Toasty has stood out after some not-so-great past experiences.
We truly appreciate your support and look forward to continuing to make gifting simple and enjoyable for you and your team!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.