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GiftsDirect.com Reviews 

4,864
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,629 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and variety of products, finding them fantastic and beautifully packaged for gifts. Many people highlight the excellent service, noting the ease of ordering and the helpfulness of the staff. Reviewers frequently commend the efficient delivery service, with gifts often arriving on time or even earlier than expected. However, some customers experienced significant delivery delays, with gifts arriving late or not at all, sometimes missing important occasions. A few other people also felt that issues arose from customs clearance or parcels being delivered to incorrect addresses.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the promptness and efficiency of... See more

Product

People report positive experiences with product quality, with many recipients loving the Gourmet Breakfast... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction and calling it... See more

Order

Clients share positive opinions on the ordering process, often describing it as easy and efficient, whether... See more

Quality

Customers consistently note positive experiences with quality, often praising products as fantastic,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have ordered six Gourmet breakfast in a few months, delivered to Ireland, Spain and the USA. Initially there was major delays in delivery of my packages to the USA and important special occasions w... See more

Company replied

Rated 5 out of 5 stars

I have used this company on a regular basis over the last ten years. The range of gifts is extensive , the price point is such that everyone can pick a gift to suit their proposed spend and the gift i... See more

Company replied

Rated 5 out of 5 stars

Cherry, the lady that helped me went the extra mile, her patience and attention for my needs was exceptional. I had some technical problems trying to order a gift to send to France, I was blessed th... See more

Company replied

Rated 5 out of 5 stars

Your continuous follow up and letting me know what was happening with my gift.. your efficiency in delivering gift 🎁 on time I will definitely be availing of Direct Gifts again . I am so pleased w... See more

Company replied



Company details

  1. Gift basket shop
  2. Cheese shop
  3. Chocolate shop
  4. Corporate gift supplier
  5. Gift shop
  6. Wine shop

Written by the company

Why Shop At Gifts Direct? Welcome to Ireland’s largest gift hampers store. Here at GiftsDirect.com, we have been delivering the finest gourmet Irish hampers and luxury gifts worldwide since 1987. Whatever the occasion, we have the perfect gift that’s guaranteed to surprise and delight! There’s nothing like the joy of giving gifts and here at GiftsDirect.com, we make it our business to take the hassle out of gift-giving with our amazing range of gifts for all occasions. Sunday 20th June is Father’s Day and here at Gifts Direct, we have a great range of Father’s Day Gifts to show your dad how much you care. Surprise and delight that special hero with our great selection of whiskey gifts. We also have a beautiful selection of award-winning Irish hampers. And don't forget our great selection of experience vouchers! Our wide selection of Irish hampers is the perfect gift for loved ones and colleagues brimming with the finest Irish gourmet treats and fine wines. Treat all those amazing women in your life with one of our stunning range of gifts for her, including pamper hampers, spa days, and champagne gifts. For the guys, we have a great range of gifts for men including the finest Irish whiskey gifts and unforgettable experience vouchers including exciting flying gifts and adventure days. We deliver worldwide on all non-alcohol hampers with a next day delivery service anywhere in Ireland. Welcome, that special new-born into the world with our adorable range of baby gifts and christening gifts. If you're looking for something unique and memorable, then check out our amazing range of personalised gifts, from personalised champagne & wines to watches and jewellery boxes customized with your own personal message. Perfect for wedding gifts, wedding anniversary gifts or to mark those milestone birthdays with our collection of birthday gifts. For those hard to buy for people we have an exciting range of experience gifts, from exciting flying lessons to luxurious pamper days. Online ordering is quick and easy or give us a call and let us do the rest.

Only €7.95 for Ireland Delivery

Only €9.95 for UK & Northern Ireland delivery

Only €9.95 for UK & Northern Ireland delivery
Delivered with love & care since 1987 We’ve been spreading the joy of giving gifts for over 38 years.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5k reviews

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4.5

All reviews

(4,864)

1,626 reviews in the last 12 months

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Rated 4 out of 5 stars

Great service would use again. One small glitch internal Box broken.

Great service. Prompt arrival on chosen date. Gift as described.
The only disappointment was the gift box was broken. I can't imagine how it got broken because it was boxed well. Maybe a good idea would be to also place some filler in the delivery box for this particular item. Would use the service again Thank you Mary

20 April 2026
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Reply from GiftsDirect.com

Padraic,

We appreciate your positive feedback regarding our service and the gift. We're sorry the gift box arrived broken despite the packaging. We'll review our packaging process and consider adding filler for this item. Thank you!

GiftsDirect.com

Rated 5 out of 5 stars

Apart from some confusion with…

Apart from some confusion with delivery, the item purchased was really appreciated by the recipients.

17 April 2026
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Reply from GiftsDirect.com

Noreen,

We're so glad the recipients appreciated the item! We apologize for the delivery confusion and appreciate you bringing this to our attention.

GiftsDirect.com

Rated 4 out of 5 stars

Gift arrived on the date requested

Gift arrived on the date requested

17 April 2026
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Reply from GiftsDirect.com

Janet,

We're happy the gift arrived as requested. Thank you for letting us know about your experience with our service.

GiftsDirect.com

Rated 5 out of 5 stars

Satisfied

I have used this service three times as a sender and also I have been the recipient. I was satisfied every time: timing, quality of goods, presentation of the gift and smooth payments.

20 April 2026
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Reply from GiftsDirect.com

AB,

We're happy to hear that you were satisfied with our service as both a sender and a recipient. We appreciate your positive feedback regarding the timing, goods quality, presentation, and payments. Thanks for sharing.

GiftsDirect.com

Rated 5 out of 5 stars

Brilliant service..Delivers on time .

Brilliant service..Delivers on time ., great selection and good quality goods..I have used this GiftsDirect many times and never been disappointed..

20 April 2026
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Reply from GiftsDirect.com

Mary,

We're happy to hear you consistently receive brilliant service and good quality goods delivered on time. We appreciate you choosing GiftsDirect many times and your positive feedback!

GiftsDirect.com

Rated 5 out of 5 stars

Very good

Very good service and products

13 April 2026
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Reply from GiftsDirect.com

Aileen,

We're happy to hear that you had a positive experience with our service and products. Thank you for your feedback!

GiftsDirect.com

Rated 5 out of 5 stars

Had wine and chocolates delivered and…

Had wine and chocolates delivered and it all went perfectly! Easy to use and reasonably priced

13 April 2026
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Reply from GiftsDirect.com

Brian,

We're happy to hear that your wine and chocolates were delivered perfectly! We appreciate you letting us know that our service was easy to use and reasonably priced.

GiftsDirect.com

Rated 4 out of 5 stars

Received well by the recipients.

Received well by the recipients.

13 April 2026
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Reply from GiftsDirect.com

Brenda,

We're happy to hear the recipients enjoyed it! Thank you for letting us know about your experience; we appreciate your feedback.

GiftsDirect.com

Rated 5 out of 5 stars

Where do I start,

Where do I start,
As always my order was dillivered on time, My Daughter in Australia was delighted with her Birthday Box , all her favourite Irish childhood goodies, I would definitely recommend, & I will Definitely be using Gifts direct again, Thank you

10 April 2026
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Reply from GiftsDirect.com

Shar,

We're happy to hear that your daughter in Australia enjoyed her birthday box filled with Irish treats! We appreciate your recommendation and are delighted that we could help make her day special. Thank you for choosing us!

GiftsDirect.com

Rated 5 out of 5 stars

Easy to order

Easy to order. Gift delivered on time .

14 April 2026
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Reply from GiftsDirect.com

Laura,

We're happy to hear that ordering was easy and your gift arrived on time. Thank you for your positive feedback!

GiftsDirect.com

Rated 5 out of 5 stars

Surprise gift

They delivered on time and my friend was delighted with the gift

15 April 2026
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Reply from GiftsDirect.com

M Ward,

We're so happy to hear that we delivered on time and your friend was delighted with the gift. Thank you for sharing your positive experience with us!

GiftsDirect.com

Rated 5 out of 5 stars

Excellent customer service as always

Excellent customer service as always , Carol

15 April 2026
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Reply from GiftsDirect.com

Carol,

We appreciate you taking the time to share your positive experience. We're so glad that you were happy with our customer service.

GiftsDirect.com

Rated 5 out of 5 stars

Excellent service

Excellent service. Delivered on time.

14 April 2026
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Reply from GiftsDirect.com

Tracy,

We're glad you enjoyed your experience, and we appreciate you taking the time to leave us this fantastic feedback. Thank you!

GiftsDirect.com

Rated 5 out of 5 stars

Easy website to navigate

I am a pensioner and not great with online stuff but I thought your website was easy to navigate and straightforward. Delivery was prompt as promised and my friend was delighted with her gift. Thanks

14 April 2026
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Reply from GiftsDirect.com

Myra,

We're happy to hear that our website was easy to use and the delivery was prompt. We're so glad your friend loved her gift. Thank you for your positive feedback; we appreciate it!

GiftsDirect.com

Rated 5 out of 5 stars

Top Class Gift

I was looking for something a bit different to send from Ireland to two new babies in Brazil and came across the lovely hand knitted Arran Jumpers - perfect!
They are lovely quality, beautifully made and an ideal gift.

3 April 2026
Unprompted review
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Reply from GiftsDirect.com

Elspeth,

We're happy to hear that you found our hand-knitted Arran Jumpers and that they were the perfect, unique gift to send to Brazil. We appreciate your positive feedback on the quality and craftsmanship.

GiftsDirect.com

Rated 5 out of 5 stars

Quick and speedy delivery within …

Quick and speedy delivery within Ireland.

13 April 2026
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Reply from GiftsDirect.com

Ann Marie,

We're happy to hear that you received your delivery quickly within Ireland. Thank you for your positive feedback; it means a lot to us.

GiftsDirect.com

Rated 5 out of 5 stars

Our order was not delivered

Our order was not delivered. On contacting Gifts Direct they resolved the issue and it was immediately delivered. We had inadvertently erred entering the forwarding address. Very professional speedy result.

13 April 2026
Unprompted review
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Reply from GiftsDirect.com

Sally,

We're happy to hear that we could resolve the delivery issue quickly. We appreciate your positive feedback regarding our team's professionalism and the speedy resolution after the address error. Thank you!

GiftsDirect.com

Rated 5 out of 5 stars

Gifts Direct offer a fast efficient…

Gifts Direct offer a fast efficient delivery service of excellent gifts for any occzdion

9 April 2026
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Reply from GiftsDirect.com

Margaret,

We're happy to hear that you found our delivery service fast and efficient, and that you were pleased with our excellent gifts. Thank you for your positive feedback!

GiftsDirect.com

Rated 5 out of 5 stars

I ordered items from Gifts Direct to be…

I ordered items from Gifts Direct to be delivered to America, delivery was quick and very efficient.
The quality of the items were very good and also value for money.

2 April 2026
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Reply from GiftsDirect.com

Briege,

We're happy to hear that your order to America was delivered quickly and efficiently. We're also glad you found the items to be of good quality and value. Thank you for your positive feedback!

GiftsDirect.com

Rated 5 out of 5 stars

Everything went extremely well

Everything went extremely well. No problems very efficient

7 April 2026
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Reply from GiftsDirect.com

Angela,

We're happy to hear that everything went well and that you found our service efficient. Thank you for your positive feedback; we appreciate it.

GiftsDirect.com

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