I had a last minute idea for a birthday gift for my son who loves tea and biscuits, I needed it quickly and I wanted good quality. It was delivered in less than 24 hrs and it's really good quality, I'... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The products we bought from Giftsinajiffy were perfect for our cooperate event, Great quality. The communication from them was superb! Offered options on how our business logo will look on each produ... See more
Company replied
What a beautiful board! To be honest I was worried about ordering the chopping board with my late Mum's recipe, but boy you made my day when they arrived. My daughters will be delighted with their Chr... See more
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Great quality personalised sports bags for my little boy he loves them , fab price and quality. Delivery was also fast and efficient. Will use again for sure Thank you !
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Company details
- #205 of 376 best companies in Gift shop
Written by the company
We are a family run business. Our team is also our extended family, full of dedicated creatives who design all of our beautiful personalised products! We have been branding products for over 20 years but in 2019 we wanted to start and offer thoughtful personalised gifts into the retail market. We offer excellent quality products from personalised chopping boards to hand drawn piggy banks. Our team pride themselves on quick and quality customer service. We understand and cater for our customers’ needs to ensure we hold onto repeat custom for years to come.
Contact info
The Distribution Centre, Unit 6B, Cameron Court, Winnington, CW8 4DU, Northwich, United Kingdom
- hello@giftsinajiffy.co.uk
- giftsinajiffy.co.uk
4.7
Excellent
255 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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efficiency
10 June 2026
Reply from Giftsinajiffy
Hi Adam,
Thank you so much for your 5‑star review!
We’re really pleased to hear that you found our service straightforward and that your order arrived on time, exactly what we aim for every time 😊
Thanks again for your support, and we hope to assist you again in the future!
Warm regards,
The Giftsinajiffy Team
It took a while to receive the goods
15 May 2026
Reply from Giftsinajiffy
Hi Jean,
Thank you for your review, and I’m sorry to hear that you felt your order took a while to arrive.
I’ve checked your order, and it was dispatched on 15th May using the International Standard service selected at checkout, which is estimated at 7–10 working days. Your parcel was delivered on 25th May, which is just 6 working days, so it actually arrived quicker than the advertised timeframe.
That said, we completely understand that waiting for a delivery can sometimes feel longer than expected, and we really appreciate your patience.
Thank you again for your feedback, it means a lot to us!
Warm regards,
The Giftsinajiffy Team
I had a last minute idea for a birthday…
I had a last minute idea for a birthday gift for my son who loves tea and biscuits, I needed it quickly and I wanted good quality. It was delivered in less than 24 hrs and it's really good quality, I'm so pleased with it, I've recommended it to friends and I'll definitely use again.
2 June 2026
Unprompted review
Reply from Giftsinajiffy
Hi Natalie,
Thank you so much for your lovely review!
We’re so pleased we could help with your last‑minute gift idea, and even more delighted that it arrived in under 24 hours and met your expectations for quality! It sounds like the perfect present for your son 😊
It really means a lot that you’ve recommended us to your friends and plan to use us again, thank you for your support!
We look forward to helping you again in the future.
Warm regards,
The Giftsinajiffy Team
Quick easy ordering and delivery
Quick easy ordering and delivery
great quality looks exactly like the picture great addition for adding it to be personlised
26 May 2026
Reply from Giftsinajiffy
Thank you so much for your wonderful 5‑star review!
We’re so pleased to hear that you found the ordering process quick and easy, and that your item arrived promptly. It’s fantastic to know you’re happy with the quality and that it looks exactly as expected, especially with the personalisation!
Thank you again for your kind feedback, and we hope to create something special for you again soon.
Warm regards,
The Giftsinajiffy Team
Second time using this company
Second time using this company. Good quality. Fast delivery. Very happy
20 May 2026
Reply from Giftsinajiffy
Hi Steven,
Thank you so much for your continued support and for taking the time to leave us a review!
We’re delighted to hear that you’ve been happy with both the quality and the fast delivery again, it means a lot to us that you chose to come back for a second order.
We really appreciate your kind words and look forward to receiving more orders from you in the future!
Warm regards,
The Giftsinajiffy Team
Excellent quality and super quick delivery!
Great quality and even better service! My kids were made up with their bottles! Will definitely be ordering again in the future!
11 May 2026
Reply from Giftsinajiffy
Hi Ella,
Thank you so much for your review!
We’re delighted to hear that you were happy with both the quality and the speedy delivery, and it’s especially lovely to know your kids were made up with their bottles! 😊
Thank you for your kind words about our service too. We really appreciate your support and look forward to welcoming you back for your next order.
Kindest regards,
The Giftsinajiffy Team x
Amazing customer service
The quality of the items are great but I particularly loved how kind the customer service staff was when I was worried about getting my items in time.
5 May 2026
Reply from Giftsinajiffy
Hi Bertha,
Thank you so much for your lovely review!
We’re thrilled to hear that you’re happy with the quality of your items, and it means even more to us that our customer service team made a positive impression. We completely understand how important delivery timings can be, so we’re really glad we could help reassure you and provide support when you needed it.
Your kind words truly mean a lot to our team, and we look forward to helping you again in the future!
Warm regards,
The Giftsinajiffy Team x
Superb communication and Products!
The products we bought from Giftsinajiffy were perfect for our cooperate event, Great quality. The communication from them was superb! Offered options on how our business logo will look on each products. They turned it round in short notice.
Great products, lovely service and definitely will be using again!
24 April 2026
Unprompted review
Reply from Giftsinajiffy
Hi Amy,
Thank you so much for your amazing review! 😊
We’re absolutely delighted to hear that the products were a perfect fit for your corporate event and that you were happy with the quality. It’s great to know our communication and logo mock-up options helped bring your vision to life, we always aim to make that process as smooth and helpful as possible.
We’re especially pleased we could accommodate your short turnaround and still deliver exactly what you needed!
Thanks again for your kind words, we truly appreciate your support and look forward to working with you again in the future.
Warm regards,
The Giftsinajiffy Team
Lovely gift
Lovely gift, great communication, well packaged and quick delivery.
Highly recommended
1 April 2026
Reply from Giftsinajiffy
Thank you so much for your lovely review! We’re really pleased to hear that you were happy with the gift and that everything arrived quickly and well packaged.
Great communication and a smooth experience are really important to us, so it means a lot that you mentioned it. We truly appreciate your recommendation and hope to see you again in the future x
A gorgeous memorial frame for our Dog…
A gorgeous memorial frame for our Dog Rosie that we lost recently, it came very quick and is beautiful! Thank you!
2 March 2026
Reply from Giftsinajiffy
Hi Tina,
Thank you so much for your lovely review. We’re so sorry to hear about the loss of your dog Rosie. It truly means a lot to us that you chose one of our memorial frames to remember her by, and we’re really pleased to hear that you’re happy with it and that it arrived quickly.
We hope the frame brings you comfort and serves as a special reminder of Rosie and the happy memories you shared together.
Thank you again for your kind words and for supporting our small business. ❤️
very speedy delivery and lovely…
very speedy delivery and lovely products for my daughters grandparents <3
26 February 2026
Reply from Giftsinajiffy
Hi Shannah,
Thank you so much for your lovely review! 💛
We’re so pleased to hear your order arrived quickly and that you loved the products for your daughter’s grandparents.
We really appreciate you taking the time to share your experience, and we hope the gifts were just as special to receive.
Kindest thanks,
The Gifts in a Jiffy Team x
I was sent the wrong item which had…
I was sent the wrong item which had been engraved
I did get sent a replacement but it was very similar to the incorrect item and as it was personalised I am struck with two items with the same person's name on!!!
I said I didn't really want another one and wanted a refund but this was not negotiable
26 February 2026
Reply from Giftsinajiffy
Hi Helen,
We are very disappointed to read this review, as it does not accurately reflect what happened.
You contacted us regarding an incorrect item, and we rectified the mistake immediately the same day. We prioritised a full remake and dispatched the correct item via Tracked 24 next day delivery at our own expense to ensure it arrived in time for Thursday, as you stated was required.
At no stage did you request a refund. Instead, you asked how we would compensate for the error, and we did so by remaking the item urgently and upgrading the delivery service. Throughout the process, we remained polite, professional and responsive, despite receiving responses that were, at best, less than warm. The issue was resolved promptly and within the exact timeframe you required.
As clearly stated across our website, personalised items are made to order and cannot be resold. Once the corrected item had been produced and dispatched urgently on your behalf, a refund was not applicable.
We take full responsibility when mistakes occur and act quickly to put them right, which is exactly what we did here. For this reason, we consider this 1 star review to be both unfair and misleading. It is also worth noting that a review of your Trustpilot profile shows every review you have left is negative, which suggests this may not be an isolated experience.
We hope the rest of your day is as smooth as our resolution process was 😊
Kind regards,
The GiftsInAJiffy Team x
Fantastic keepsake
I ordered first curl and first tooth boxes that were personalised with my sons name on. Im really happy with them and they're perfect. They arrived very fast too considering they were personalised. Thank you.
9 February 2026
Reply from Giftsinajiffy
Hi Clare,
Thank you so much for your lovely review! 🤍
We’re absolutely delighted to hear you’re happy with your order! Such precious little keepsakes to treasure forever 🥰
It means the world to us that you were pleased with the quality and the speedy delivery too (we know how exciting it is waiting for personalised items to arrive!).
Thank you again for choosing us to create something so special for your son 💙
Love,
The GiftsInAJiffy Team x
Excellent customer service
Excellent customer service, easy to understand web page.
Excellent quality goods and very quick posting service.
10 February 2026
Reply from Giftsinajiffy
Thank you for your wonderful 5-star review, Louise. We’re delighted to hear that you found our website easy to use and that you were pleased with both the quality of your items and the speed of delivery. Providing excellent customer service and a smooth shopping experience is very important to us, so your feedback truly means a lot. Thank you again for your support, we hope to welcome you back soon x
Quality Item.
Item was good quality, delivered quickly and had been personalised exactly as requested.
27 January 2026
Reply from Giftsinajiffy
Thank you for your lovely 5-star review, Kathryn. We’re so pleased to hear that you were happy with the quality of your item, the fast delivery, and that the personalisation was exactly as requested. Your feedback means a great deal to us, and we truly appreciate your support x
Delivered quicker than expected.
Delivered quicker than expected.
Bought for a present looks really great sure I’ll be very happy.
29 January 2026
Reply from Giftsinajiffy
Thank you for your 5-star review, Andrea. We’re so pleased to hear that your order arrived quicker than expected and that you’re happy with how it looks. We hope it makes a lovely present and is very well received.
Lovely item
Lovely item! Was a perfect gift and very quick delivery despite being personalised.
2 January 2026
Beautiful luggage tags - speedy delivery
Beautiful luggage tags with a speedy delivery.
Very happy with my purchase & would buy them again. They made the perfect gift.
6 January 2026
Reply from Giftsinajiffy
Thank you for your lovely 5-star review, Cheryl. We’re so pleased to hear that you were happy with the luggage tags and our speedy delivery. It’s wonderful to know they made the perfect gift x
The tote bag is cute.
The tote bag is cute.
I needed a replacement bag for my everyday extras when I'm out and about.
Good quality, I recommend the supplier.
6 January 2026
Unprompted review
Reply from Giftsinajiffy
Thank you so much for taking the time to leave us a review. We’re delighted to hear that you’re happy with your tote bag and that it’s proving perfect for carrying your everyday essentials. It’s great to know you’re pleased with the quality, and we truly appreciate your recommendation.
The Gifts In A Jiffy Team x
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