Gifts Memento Reviews 

9
•
TrustScore 4 out of 5

4.2

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Company details

  1. Gift shop

Written by the company

We sell a vast range of personalised gifts for all occasions, all with free standard delivery on all orders over £20 . Over 6500 products available and live preview with most personalised products. We also sell cardboard cutouts of your favourite stars, films and TV shows and baby toys.


Contact info

4.2

Great

TrustScore 4 out of 5

9 reviews

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4.2

All reviews

(9)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb product.

Superb product, nice to have a cut out of Carlos as apparently he’s our future son-in-law! Great communication with the company, superb packaging and delivery. Can’t recommend them enough. This is how online retail should be.

3 August 2026
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Reply from Gifts Memento

Thank you so much for your fantastic review, Jonathan! 😊 We’re absolutely delighted to hear that you loved the product and that Carlos has apparently been promoted to future son-in-law! 😂

It’s wonderful to know you were happy with our communication, packaging and delivery too. Comments like yours really do mean a lot to our team.

Thank you for your kind words and for recommending us so highly.

Best wishes from everyone at Gifts Memento

Rated 3 out of 5 stars

Disjointed ordering process

The process for ordering a photo-personalised table sign was somewhat disjointed, having to arrange the photo set-up separately (after the purchase) and there was no option on style of the printed text.
But, it all went well and was quickly delivered,

P.S. Unable to remove the acylic covering as directed.

14 July 2026
Rated 5 out of 5 stars

Great delivery service..

Great delivery service... Nice candle.. Smell divine

11 May 2026
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Reply from Gifts Memento

Thank you so much for your lovely review, Julie! 😊

I'm delighted to hear that your order arrived promptly and that you were pleased with the candle. It's wonderful to know that you loved the fragrance too — there's nothing better than hearing that it smelled divine!

Thank you again for taking the time to share your feedback. Your support is greatly appreciated.

Neil

Rated 5 out of 5 stars

Online maybe - but great old-fashioned customer service!

This us the second time I have ordered some engraved compasses as a graduation gift for a course I run. Unfortunately, the delivery got lost in Royal Mail transit, but rather than an anonymous "tough we're an online business!", Neil could not have been more personable and helpful. The products are superb, the service stellar... what are you waiting for?

18 May 2026
Unprompted review
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Reply from Gifts Memento

Thank you so much for your fantastic review, Mathieu! 😊

I’m really sorry again that the first parcel did not get to you, but I’m very pleased we were able to get everything sorted for you. Your patience and understanding throughout were truly appreciated.

It’s wonderful to hear that you were happy with both the engraved compasses and the service you received. Knowing that you came back to order again for your graduation course gifts means a great deal.

Thank you once again for your kind words and support — it genuinely means a lot to a small business like ours!

Neil

Rated 5 out of 5 stars

Great delivery. Great gift.

Great delivery, well packaged.
It was a gift for a friends birthday, i unfolded Audrey, wow, its fab and she loves it..

13 April 2026
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Reply from Gifts Memento

Thank you so much for your lovely review, Lynn! 😊

I’m really glad to hear that your order arrived quickly and was well packaged. It’s fantastic to know that Audrey made such an impression — and even better that your friend loved it for her birthday!

Thank you again for taking the time to share your experience, it really means a lot.

Neil 😊

Rated 5 out of 5 stars

Well done

Speedy delivery packed well. Mam loved the present

10 March 2026
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Reply from Gifts Memento

Dear Andrea,

Thank you so much for your lovely review! 😊

I’m really glad to hear that your order arrived quickly and was well packaged. Even better to know your mam loved the present — that’s exactly what we hope for!

Thanks again for taking the time to share your feedback, it’s truly appreciated.

Neil

Rated 5 out of 5 stars

Amazing, attentive service!

From start to finish Neil made the ordering process easy and was very helpful. Communication was very quick and when I needed help, Neil was more than happy to assist. Shipping and delivery was extremely quick too, and the finished product is beautiful.

8 March 2026
Unprompted review
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Reply from Gifts Memento

Dear Kelly,

Thank you so much for your wonderful review! 😊

I'm really pleased to hear that you found the ordering process easy and that the communication and support were helpful along the way. It’s great to know the delivery was quick and that you’re happy with the finished product.

Your kind feedback truly means a lot and is greatly appreciated. Thank you again for taking the time to share your experience!

Neil

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