It was really easy to take out this travel insurance policy. It will suit my needs perfectly, hopefully I will have great holidays this year knowing I will be covered for most eventualities. Unfortun... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Got my yearly travel insurance last week from Gigasure. I am very pleased with the nice gentlemen on the phone. He was very patient, polite and explained my options in a knowledgeable manner. Als... See more
Company replied
My husband and I recently had to cancel a trip to Australia because our grandson was born extremely prematurely and was very poorly. The staff at Gigasure were so understanding and the online claim pr... See more
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Brilliant, logical layout and easy to navigate app. Can update medical conditions easily via the app. Or if you prefer, telephone very helpful Customer Service (with callback request) and at n... See more
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Company details
- #74 of 140 best companies in Insurance company
- #40 of 65 best companies in Travel Insurance Company
Written by the company
At Gigasure, we believe Travel Insurance should adapt to your journey, not the other way around. That’s why we offer customisable Travel, Backpackers, Car Hire Excess Insurance and Van Hire Excess Insurance, allowing you to tailor your cover by adding or removing benefits to match your specific needs and budget. With the Gigasure app, we put control in your hands, enabling you to easily manage, purchase, and Boost your policy mid-term. Gigasure is innovating the travel insurance industry, redefining how insurance is delivered and experienced providing added value for the end user. With flexible, customisable policies, real-time parametric benefits through GigaShield, and a powerful, user-friendly app, Gigasure empowers UK travellers to take control of their journeys. From on-demand cover upgrades to instant payouts for flight and baggage delays, we’ve built a smarter, tech solution that simplifies policy purchasing and management. By blending digital tools with a deep understanding of modern travellers’ needs, Gigasure is leading the way in making travel protection safer, more seamless, and more responsive than ever before. Explore the world confidently with Gigasure, knowing you have reliable, responsive insurance that truly understands your needs.
Gigasure, your travel companion
Written by the company
- Our Products:
- Travel Insurance. Backpacker Insurance. Car Hire Excess Insurance. Van Hire Excess Insurance.
- The Gigasure app empowers you to:
- Get quote and buy Travel Insurance in quick steps. Manage your policy. Access, activate and use your GigaShield Flight Delay and Baggage Delay benefits. Easily Boost your existing policy. Renew your policy seamlessly with just a few taps in the Gigasure app. Reach our friendly Customer Care Team instantly. View and download your insurance documents on the go. Submit claims quickly and with ease.
- Post-purchase Boosts:
- Adventure Sports and Activities. Cruise cover. Extended Travel Disruption. Winter Sports. Golf cover. Business travel
- GigaShield - Travel Disruption Benefits:
- GigaShield Flight Delay provides you with access to an airport lounge or prompt cash payment if your flight is delayed by 3 hours or more. GigaShield Baggage Delay provides you with a prompt cash payment when you enter your airline Property Irregularity Number (PIR) into the Gigasure app, if your airline baggage does not arrive.
Contact info
3rd Floor, Fitzalan House, Fitzalan Court, CF24 0EL, Cardiff, United Kingdom
- 020 4587 2875
- customercare@gigasure.com
- gigasure.com
Travel worry-free with Gigasure
4.6
Excellent
2K reviews
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Reply from Gigasure
We're happy to hear that our site is easy to use and provides excellent value. Thank you for your positive feedback; we appreciate it!
The Gigasure Team
Not had to claim yet but love your…
Not had to claim yet but love your prices for the oldies like us
21 April 2026
Reply from Gigasure
We appreciate your feedback and are so glad our prices work for you. We are here to provide affordable options for everyone.
The Gigasure Team
Reply from Gigasure
We're happy to hear that you had a straight forward and excellent experience with our service. We greatly appreciate the feedback.
The Gigasure Team
Renewing is so simple this is are…
Renewing is so simple this is are second year would highly recommend
21 April 2026
Reply from Gigasure
We're happy to hear that renewing was simple for you! We appreciate your recommendation and are grateful for your continued support.
The Gigasure Team
Helpful reminder that our travel…
Helpful reminder that our travel insurance was due for renewal. Competative pricing and good comprehensive cover, especially for those of us with existing health issues. Also one of the few insurers who offer single trips over 30 days as part of a multi trip cover.
21 April 2026
Reply from Gigasure
We appreciate you sharing your experience! We're happy to hear that our renewal reminder was helpful and that you found our pricing competitive. It's great to know our comprehensive cover and single-trip options met your needs. Thank you for the positive feedback.
The Gigasure Team
Quick Simple Easy No Fuss
14 April 2026
Reply from Gigasure
We appreciate you sharing that our services were quick, simple, easy, and no fuss. Thank you for your review!
The Gigasure Team
Reply from Gigasure
We're happy to hear that everything was easy for you and that you received quick, efficient service. Thank you for your positive feedback!
The Gigasure Team
Easy to use and straightforward
14 April 2026
Reply from Gigasure
We appreciate your feedback and we are so glad you found our service easy to use and straightforward. Thanks for your review.
The Gigasure Team
Reply from Gigasure
We're glad you found our offering valuable for the price. Thank you for your positive feedback; we appreciate it.
The Gigasure Team
Easy renewal.
14 April 2026
Reply from Gigasure
We’re thrilled to hear about your positive experience! Thank you for taking the time to leave us a review.
The Gigasure Team
Covers my needs
It was really easy to take out this travel insurance policy. It will suit my needs perfectly, hopefully I will have great holidays this year knowing I will be covered for most eventualities. Unfortunately proof is in the pudding and you never know how good an insurance is until you make a claim, which to date, in my 66 years of travel, I've never had to do.
14 April 2026
Reply from Gigasure
We're happy to hear that you found our policy easy to obtain and suitable for your needs. We appreciate your feedback and hope you have wonderful, worry-free holidays knowing you're covered. Thank you for sharing your experience!
The Gigasure Team
Very easy application and a great price.
21 April 2026
Reply from Gigasure
We appreciate you sharing that our application was easy and at a great price. Thank you for your review!
The Gigasure Team
Reply from Gigasure
We're happy to hear that you found our prices great and the insurance process quick and easy for your holidays. Thank you for your feedback!
The Gigasure Team
It was easy to go through the process
It was easy to go through the process, and this policy gives us our needed 45 days cover when lots of other provider only give 31.
20 April 2026
Reply from Gigasure
We're happy to hear that the process was easy for you and that our policy's 45-day coverage meets your needs, especially compared to other providers. Thanks for your positive feedback!
The Gigasure Team
It was easy to sort out.
21 April 2026
Reply from Gigasure
We're happy to hear the process was easy. Thank you for your feedback; it's valuable to us.
The Gigasure Team
Reply from Gigasure
We're happy our online process was easy and that you found our pricing competitive. Thanks for your positive feedback!
The Gigasure Team
Very easy and quick
21 April 2026
Reply from Gigasure
We're happy to hear that your experience was so streamlined and efficient. Thank you for your positive feedback; we appreciate it!
The Gigasure Team
Very easy to access and set up
13 April 2026
Reply from Gigasure
We're so glad our service was easy to access and set up! Thanks for your feedback; we appreciate you choosing us.
The Gigasure Team
Very efficient
Very efficient, simple, clear process and clear instructions throughout.
19 April 2026
Reply from Gigasure
We're happy to hear that our process was efficient and clear for you. Thank you for your positive feedback; we appreciate you taking the time to share.
The Gigasure Team
Reply from Gigasure
We’re so pleased to hear your feedback. It’s always wonderful to know when our customers are happy with their experience.
The Gigasure Team
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