gigatron.rs Reviews 22

TrustScore 2 out of 5

1.9

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1.9

Poor

TrustScore 2 out of 5

22 reviews

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Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with this seller.

The product was listed as available on their online store, so I placed the order and paid immediately. However, despite waiting over two months, I never received the item.

During this period, I contacted the seller multiple times and filed several complaints. Communication was slow and unhelpful, and there was no clear or reliable information about when (or if) the product would be delivered.

In the end, the situation was resolved only by issuing a refund. While I did eventually get my money back, I never received the product, which completely defeats the purpose of the purchase.

Based on this experience, I consider this seller highly unprofessional and unreliable. I would not recommend ordering from them unless you are prepared for long delays and uncertainty.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Best site

Really short delivery times if its a small or cheap item like 2-4 days and bigger 6+ days and conditions of the item are awesome and have alot of life. And even better if you are logged in

3 October 2025
Unprompted review
Rated 1 out of 5 stars

They sell broken products

They sell broken products and don’t want to fix it or replace them. I have bought a hot brush with 4 different extensions. Not cheap at all. After trying it at home, one extension was already physically broken and I couldn’t use it. Then week after, the other brush extension broke while I was using it and basically stayed in my hair. They reviewed my complaint within 24hrs and instantly stated that it is a physical damage and they do not want ti fix it or replace it. They just returned it to me. So now I’m stuck with an expensive broken product, and will definitely never buy any tech from these guys again.

26 April 2024
Unprompted review
Rated 1 out of 5 stars

The company is a scam

The company is a scam. If you buy something and it breaks, they don't want to fix it for you, and they have a lot of hired lawyers if you sue them. Also, someone at the state level protects them...pure corruption. They are also suffocating other local stores around who are managing their business fairly!

2 April 2023
Unprompted review
Rated 4 out of 5 stars

Waiting time for some goods may be longer than stated on the site

I moved to Serbia not too long ago and Gigatron really does offer the best prices most of the time. I usually buy appliances on the spot, but the hair dryer I wanted wasn't in stock. I ordered it online and the website said around 5 business days. The hair dryer ended up taking about two weeks to get to the store. The frustrating thing is that it broke after two uses. I understand that this is the producer's problem, but it was still a little upsetting.
I returned the hair dryer and applied for a refund, not hoping for a positive outcome, but after about three weeks I got a message that the decision was made to my benefit and I could get my money back or exchange the item. I only take off one star because of the speed of work.

24 May 2023
Unprompted review
Rated 3 out of 5 stars

Very long awaiting of orders

Reasonable prices and good choice of electronic and technics but online orders take ages to deliver. A simple Bosch drill, order #2288216 arrived only after two weeks of waiting. Very inconvenient to deal with this store.

11 November 2022
Unprompted review
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