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GigSky Reviews 

7,559
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 3,027 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the installation and setup process for the digital SIM cards is wonderfully smooth, easy, and very convenient. People appreciate the reliable connectivity and great data plans that work seamlessly across multiple international destinations without major issues. Some reviewers were not happy with connection drops and slow speeds in certain locations, noting that coverage was quite spotty during train travel and remote areas. Consumers also mentioned experiencing difficulties with initial activation steps and slow loading times when trying to browse online content or open links.

What people talk about most

User experience

Users describe positive interactions with user experience, frequently highlighting that the eSIM is easy to... See more

Service

Reviewers highlight ambiguous aspects of service, with many customers praising the fast connectivity, good... See more

Product

Customers had ambiguous experiences with product, as many reviewers appreciated the easy setup and reliable... See more

Website

Customers consistently note mixed experiences with website functionality, as opinions are divided. While many... See more

Location

Reviewers express mixed feelings regarding location performance, as consumers report drastically different... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The global plan worked seamlessly in South East Asia travels. User-friendly. Just took a few minutes to get going when it first switched on but once it got going it was generally good. Anxiety causing... See more

Company replied

Rated 4 out of 5 stars

The service is great and works flawlessly once you have it going. However, the app needs some work. It only allows 2 credit cards to be on file, but it's difficult to figure out how to delete them - p... See more

Company replied

Rated 4 out of 5 stars

Service was good even at the beach it will fluctuate between H+ and 4G but kept me connected all the time during my trip, easy to install eSim. I used the unlimited service to Mexico and it was free b... See more

Company replied

Rated 4 out of 5 stars

It’s great that I could access most of the Apps even downloaded the photos on the WhatsApp in China, however, it was quite slow while I wanted to click the link to view. I can’t remember the video co... See more

Company replied


Company details

  1. Telecommunications service provider
  2. also in
  3. Internet Service Provider
  4. Mobile network operator

Written by the company

Explore seamless global connectivity with GigSky's eSIM services. Enjoy international data plans, prepaid options from 1GB to unlimited, and reliable network coverage in 190+ countries and on 200+ cruise ships. Stay connected on-the-go with exclusive features like complimentary data for Visa cardholders and connectivity on cruises and flights. Try our free 100MB eSIM plan today! Perfect for travel data, mobile roaming, and more.

Seamless Connectivity, Exceptional Support

Written by the company

Reliable Global Data with Customer Support You Can Trust
Stay connected effortlessly with GigSky’s reliable eSIM technology—on land, in the air, and at sea. Our dedicated support team is always here to help, ensuring a smooth and hassle-free experience wherever you go.

Contact info

Promotion box for GigSky

Stay Connected Anywhere: Land, Air & Sea

Try GigSky eSIM free! Stay connected and travel hassle-free.

4.3

Excellent

TrustScore 4.5 out of 5

8k reviews

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4.3

All reviews

(7,559)

7,090 reviews in the last 12 months

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Rated 4 out of 5 stars

My experience was good just slow…

My experience was good just slow service sometimes in UK.

2 October 2026
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Reply from GigSky

Thank you for your feedback, NRB, and we are glad your experience was good! We are sorry about the occasional slow service in the UK. Best regards, The GigSky Team

Rated 4 out of 5 stars

Easy to use however service was a bit…

Easy to use however service was a bit slow and only 4G compared to other sims with 5G. That being said for a free service it worked great.

2 October 2026
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Reply from GigSky

Thank you for your feedback, DK, and we are glad it was easy to use and that, as a free service, it worked great overall! We are sorry the service was a bit slow and limited to 4G compared to other SIMs with 5G. Best regards, The GigSky Team

Rated 5 out of 5 stars

Great experience, no complaints

I had no connection issues at all in Japan, regardless of the city - even when I visited a smaller town/village. It was really easy to connect, and the data plan (10 GB) was more than enough for my stay. 10/10 would recommend.

17 September 2026
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Reply from GigSky

Hi Beulah! Thank you so much for this wonderful 10/10 review! We are thrilled that your connection in Japan was seamless across every town and city. We look forward to staying connected on your future travels! Best regards, The GigSky Team

Rated 5 out of 5 stars

Very impressive service

I was very surprised how all of my other apps worked without any problem. Great service.

28 September 2026
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Reply from GigSky

Hi Craig! Thank you for the 5-star rating! We are delighted to hear that everything worked smoothly for you. Thank you for choosing GigSky! Best regards, The GigSky Team

Rated 5 out of 5 stars

This eSIM works great

This eSIM works great

25 September 2026
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Reply from GigSky

Hi Scott! Thank you for the 5-star feedback! We're glad to hear your eSIM worked great. Best regards, The GigSky Team

Rated 5 out of 5 stars

I used my VISA benefit for three days…

I used my VISA benefit for three days unlimited connection “For Free”. It was superb

25 September 2026
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Reply from GigSky

Hi Ahmed! Thank you for the glowing 5-star review! We are thrilled to hear you enjoyed your Visa benefit with seamless connection. Safe travels! Best regards, The GigSky Team

Rated 3 out of 5 stars

Inconsistent service and slow support

Worked in the first country I visited, but when I went to another country where the esim did not work. I reached out to gigsky support and it said someone would contact me within 24 hours, however, I did not receive an email back until almost 2 days later, by which time I already had to buy a new esim from elsewhere because I could not wait that long without data.

1 October 2026
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Reply from GigSky

Thank you for your feedback, Rebecca, and we are sorry the eSIM did not work in the second country you visited, and that support took almost 2 days to respond despite being told you would be contacted within 24 hours, by which point you had already purchased a new eSIM elsewhere since you could not wait that long without data. Please reach out to our support team at help@gigsky.com with your account details so they can review your case. Best regards, The GigSky Team

Rated 5 out of 5 stars

Work perfectly

Work perfectly, service never fail at all, i visit 3 countries in 1 day and i always have connection when airplane landing.

1 October 2026
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Reply from GigSky

Hi Jorge! Thank you so much for sharing your experience! Staying connected across 3 countries in one day as soon as you land is exactly what we strive for. Safe travels! Best regards, The GigSky Team

Rated 4 out of 5 stars

Pretty good coverage

Pretty good coverage and was easy to set up! Was able to hotspot one of my friends too

19 September 2026
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Reply from GigSky

Thank you for your feedback, Crystal, and we are glad the coverage was pretty good and it was easy to set up, even letting you hotspot to a friend! Best regards, The GigSky Team

Rated 4 out of 5 stars

Worked good.

24 September 2026
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Reply from GigSky

Thank you for your feedback, and we are glad it worked good! Best regards, The GigSky Team

Rated 5 out of 5 stars

Great first time using an ESim

It worked perfectly for me! No problems.

24 September 2026
GigSky logo

Reply from GigSky

Hi Autumn! Thank you for the 5-star rating! We are glad to hear that GigSky worked perfectly without any issues for you. Best regards, The GigSky Team

Rated 5 out of 5 stars

we can really on this

1 October 2026
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Reply from GigSky

Hi Rafiq! Thank you for the 5-star review! We appreciate your trust in GigSky and look forward to keeping you connected on your travels. Best regards, The GigSky Team

Rated 3 out of 5 stars

Super slow

Super slow, spotty connection while in Mexico City. Unlimited plans is misleading, says unlimited but its capped at 3GB per day

1 October 2026
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Reply from GigSky

Thank you for your feedback, John, and we are sorry the connection was super slow and spotty in Mexico City. Regarding the unlimited plan, speeds are reduced after 3.5GB of daily usage as part of the fair use policy, though connectivity should still be maintained rather than capped entirely at 3GB. For more information, please visit: https://support.gigsky.com/en/articles/16411928-unlimited-data-plans-faqs. Please reach out to our support team at help@gigsky.com with your account details so they can look into what happened. Best regards, The GigSky Team

Rated 4 out of 5 stars

Gigsky NYC

Connected to NYC with clear signal

1 October 2026
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Reply from GigSky

Thank you for your feedback, JC, and we are glad you connected to NYC with a clear signal! Best regards, The GigSky Team

Rated 1 out of 5 stars

Horrible

Horrible. It’s a perk through my travel visa. I tried in 2 countries. First Spain, I paid but the esim never worked so they refunded the money. In the UK, I had free unlimited but it was bad service while I was in central London ( not even 4G, It was showing E with no data access). I ended up in both situations buying from another esim vendor.

1 October 2026
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Reply from GigSky

Thank you for your feedback, Eva, and we are sorry to hear the eSIM never worked in Spain, and that in the UK the free unlimited plan provided bad service in central London, showing E with no data access instead of 4G. We are glad a refund was issued for Spain. Please reach out to our support team at help@gigsky.com with your account details so they can look into the UK connectivity issue as well. Best regards, The GigSky Team

Rated 5 out of 5 stars

It was great, easy to use!

It was great, easy to use :) Turned it on when I landed in country, switched it off when I landed at home.

1 October 2026
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Reply from GigSky

Thank you for your feedback, Marla, and we are so glad it was great and easy to use, simply turning it on when you landed in the country and switching it off when you landed back home! Best regards, The GigSky Team

Rated 5 out of 5 stars

Easy to connect

Easy to connect

1 October 2026
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Reply from GigSky

Thank you for your feedback, Jessica, and we are so glad it was easy to connect! Best regards, The GigSky Team

Rated 5 out of 5 stars

Good service

16 September 2026
GigSky logo

Reply from GigSky

Thank you for your feedback, Javier, and we are so glad the service was good! Best regards, The GigSky Team

Rated 5 out of 5 stars

Easy to set up

Easy to set up

28 September 2026
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Reply from GigSky

Thank you for your feedback, Karen, and we are so glad it was easy to set up! Best regards, The GigSky Team

Rated 5 out of 5 stars

Connected while traveling to the US

Connected while traveling to the US. Internet was fast and available everywhere I went. Great service!

30 September 2026
GigSky logo

Reply from GigSky

Thank you for your feedback, Bola, and we are so glad you stayed connected while travelling to the US, with fast internet available everywhere you went! Best regards, The GigSky Team

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