Gigtix Reviews 

281
•
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Superb Ticket Seller- I purchased 2 Kevin Bridges' tickets for Jersey as were on holiday there, they were totally sold out, but found Gigtix had 2. Tickets were reasonably priced, seats were amazing,... See more

Rated 5 out of 5 stars

Easy ordering and delivery of the tickets, no issues at all. And we got tickets for a sold out Kevin Bridges show!

Rated 5 out of 5 stars

Bought tickets for Harry Styles in Cardiff (20/6). Was slightly worried about tickets not being real or a scam, confirmation email advised we would receive tickets 48 hours before the show. Tickets ca... See more

Rated 5 out of 5 stars

First time I’ve used Gigtix and have to say I would use them before any other ticket sellers in future. An honest small company who sell tickets at a remarkably low price compared to anybody I have us... See more

Company details

  1. Event ticket seller

About Gigtix

Written by the company

Gigtix sells secondary tickets for live music concerts and tours, comedy shows and sporting events across the UK. We pride ourselves on being a trusted, go-to ticket reseller:

TRUSTED SOURCES
All Gigtix tickets are sourced from reputable suppliers we know and trust.

NO HIDDEN FEES
Prices are set by Gigtix with no hidden fees or tricky upsells. What you pay for is what you get.

EASY TO USE
Buying tickets with Gigtix is simple. Find tickets. Add to basket. Make payment. Wait for delivery!

.


TAKING RESPONSIBILITY
Gigtix is part of the Fair Ticketing Alliance speaking out for a responsible secondary ticketing market for all music lovers and live entertainment fans.

.


SUPPORTING VENUES
Gigtix supports the Music Venue Trust initiative to protect music venues throughout the UK by donating £1.00 from every purchase you make.

.

HOW TO BUY TICKETS?
Visit our website to find out what's on! Search for an artist or event you love or find a venue near you:

GET TICKETS


Contact info

4.8

Excellent

TrustScore 5 out of 5

281 reviews

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4.8

All reviews

(281)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Didn’t realise we had to join an app to…

Didn’t realise we had to join an app to get our tickets next year if we open it now we get a seven day trial free, other than that £29 a month so I’ve cancelled it and hopefully a couple of days before the due date then I will open the app again for free

Apologies to everyone totally my mistake (at 72!) hands up I got it wrong 😑 I’m now on the right App it’s free!! And looking forward to hearing from them..ONCE AGAIN PLEASE ACCEPT MY UPMOST APOLOGY

15 February 2023
Gigtix logo

Reply from Gigtix

Hi there, the app is free are you sure you have the correct app? It is the AXS App and every ticket for the O2 Arena is supplied through it. Please could you revise your review bearing this in mind and please contact us if you need any further assistance, we would only be too glad to assist. Thanks Steve

Rated 5 out of 5 stars

Genuine tickets & good service

Thought I'd wait til AFTER the gig to review, to make sure everything was legit! Bought a ticket for Yungblud because the standing was sold out - paid £60 for a £40 ticket which I think is fair, there has to be profit made somewhere. Ticket arrived over a week before the gig in the post, and I had plenty of emails keeping me updated about when they would be sent out. Ticket was genuine, identical to my friend's who'd bought from the venue, and had absolutely no problems getting in to the venue. Thanks for an amazing night!

19 February 2023
Unprompted review
Rated 5 out of 5 stars

From start to finish everything was…

From start to finish everything was excellent, I've never bought resell tickets before so I was anxious but the whole process was so easy. The communication was brilliant the e tickets arrived and i am so happy. I cannot praise the team enough. Thank you

6 February 2023
Unprompted review
Rated 5 out of 5 stars

Worked when others didn't...

I tried to buy a Madonna ticket from other companies but I never got to the stage where I could choose tickets as the sites froze.
Gigtix worked well (once I had put in the correct CVC code). Job done!

31 January 2023
Unprompted review
Rated 2 out of 5 stars

Disappointing Experience

When searching for tickets for Frankie Boyle as a christmas present for my husband, I was delighted to get them even though the cost was £65 per ticket. On receiving the tickets i notice the face value of the ticket is actually £26.75 each, a mark up of 200% which in the current financial climate is ridiculous. The website indicates up yo a 30% booking fee but no mention of 200% mark up. Very disappointing!!!

29 January 2023
Unprompted review
Gigtix logo

Reply from Gigtix

Hi there, sorry you were not happy with your experience. Just wanted to point out a slight error in your review, which says that "we say up to a 30% booking fee." In our private message to you we did not say that we charge up to 30% fees, we said that other companies in the industry charge up to 30% fees. We do not charge any fees, we just price tickets dynamically based on demand, which we do state clearly on the website. We thought it was worth pointing this out as it doesn't amount to a 200% markup, as you cannot buy for £26.75, it is £26.75+ fees so about £34, and we did not make £65 from the ticket because of our costs which mean we received about £55. So yes a markup but not that high. Anyway, again we are sorry for your disappointment .

Rated 5 out of 5 stars

1000000% recommend this company

I haven't actually been to my experience yet, but i just wanted to leave a review as i was so happy with gigtix, after searching high and low for tickets to frankie boyle for my boyfriends birthday, i came across other reseller websites first before finding gigtix, the other re seller websites i went on had the most awful trust pilots reviews I've ever seen! so i nearly gave up on this much wanted birthday present.. until i saw gigtix. steve is so efficient and helpful and put my mind at ease as i was slightly nervous to purchase resell tickets because of reviews and horror stories i had seen and heard from stubhub and viagogo (sorry to name names) the booking process was easy, the confirmation I received straight away with seat numbers, i messaged them asking a few questions and got a response straight away and its just been such a pleasurable experience from start to finish. Also to add gigtix tickets were a lot cheaper than the other re seller websites so i saved some money too :) I'm looking forward to my event in may and would definitely recommend gigtix to anyone and will use them again in the future. thanks steve!
*****

23 January 2023
Unprompted review
Rated 5 out of 5 stars

Incredibly helpful!!

When there was a small issue with the venue, gigtix were quickly on the other side of the phone and helped us so much and we were able to enjoy our night with no issues. They were so so helpful would definitely recommend !

18 January 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, had a problem with my pdf and Steve solved the problem very quickly for me. Would highly recommend. Great communication.

6 January 2023
Unprompted review
Rated 5 out of 5 stars

Ticket purchase and forwarding

I purchased 4 tickets for Alter Bridge and had to sell two of them, the tickets arrived in a format I could not open so emailed Steve who replied really quickly and resent in a pdf format that could be sent to the purchasers. From the start of my purchase through Gigtix everything has gone smoothly and have been kept informed all the way. Would definitely use again.

24 November 2022
Unprompted review

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