Giverrang Reviews 57

TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

Recent Update: I received a new card to resolve the previous issue. Was contacted and am changing my review to reflect the outreach. Appreciated the company reviewing and correcting this.... See more

Company replied

Rated 5 out of 5 stars

We purchased a gift card for my dad to use at a casino for his 80th bday. The employees at the casino didn't understand what it was and refused to try to figure it out. Evidently the person "in charge... See more

Rated 5 out of 5 stars

I purchased a few gift cards for Marathon, Florida. I went down with my family and unfortunately, no one was familiar with these gift cards so we weren't able to redeem them anywhere. I contacted t... See more

Rated 5 out of 5 stars

Website was user friendly and I promptly received a confirmation email. I then noticed I had typed the address wrong so I emailed support and was assured right away that it had been corrected by Mark... See more

Company details

  1. Gift shop

Written by the company

Giverrang makes Community Gift Cards for communities across the U.S. Our cards are Mastercard prepaid cards and we have developed a special technology that allows us to lock each card so that it can only be spent at a curated set of merchants in an area (e.g. chamber of commerce) or geo-lock it to work at all businesses in a specific town or county. Our tech allows us to launch tailor made card programs for economic developers or self-launch programs at scale.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

57 reviews

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Rated 5 out of 5 stars

Quick and courteous service!

Quick and courteous service!

Thank you to Mark for your quick and courteous service in adding our small business to the website!

4 August 2023
Unprompted review
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Reply from Giverrang

Thank you Rebecca, very happy we could help!

Rated 5 out of 5 stars

Absolutely Pleased ❤️❤️

This past year I purchased my gift cards for Christmas Gifts. I gifted these to relatives in different states. They loved it !!!
Everyone likes keeping spending in there community ❤️.
There was only one exception, but this company responded quickly to me. And replaced the missing card to me at my request ❤️.
Will be doing a lot more gift card shopping with them. 😊😊

23 July 2023
Unprompted review
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Reply from Giverrang

Thanks Kim, glad we could help!

Rated 5 out of 5 stars

Now this is customer service at its finest.

I don’t buy many things online, but this really was a easy way to get a gift to someone that I could not see on their birthday. And then when this person lost their gift card, givearang was so helpful with getting it replaced. Who does that anymore?

24 June 2023
Unprompted review
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Reply from Giverrang

Thanks for the review Kimberly! Glad we were able to help :-)

Rated 5 out of 5 stars

I purchased a $100 card & later found…

I purchased a $100 card & later found out from the recipient that they wouldn’t be able to receive the card in their vacation home mailbox ( no access). Anyway I immediately emailed the Company and they offered to cancel that card and reissue at a better address. The whole process of ordering.. getting updates on the status of the delivery and the cancellation.. reissue and communication was handled beyond expected. I would definitely recommend this company as it also supports the many terrific businesses in North Myrtle Beach !!

9 May 2023
Unprompted review
Rated 5 out of 5 stars

We purchased a gift card for my dad to…

We purchased a gift card for my dad to use at a casino for his 80th bday. The employees at the casino didn't understand what it was and refused to try to figure it out. Evidently the person "in charge" had never seen this type of card before. What could have been a disaster restored my faith in mankind! Mark, from customer service, responded to my plea immediately and refunded my money. He was so kind and apologetic when it wasn't even his fault. I'll be using this service again!

4 April 2023
Unprompted review
Rated 5 out of 5 stars

I accidentally deleted the gift email

I accidentally deleted the email with my gift card info. Roy at Giverrang was very helpful in getting the email resent to me, so that I could give the gift as I intended!

26 December 2022
Unprompted review
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Reply from Giverrang

Thanks Steve, enjoy your gift!

Rated 5 out of 5 stars

Super helpful

Super helpful. Answered my question very quickly

26 December 2022
Unprompted review
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Reply from Giverrang

Thanks for the review Jessica, glad we could help!

Rated 5 out of 5 stars

Excellent Customer Service

I purchased an e-gift card through giverrang.com and had it sent directly to my sister who is a senior citizen. I received my receipt immediately, but in checking with her, the e-gift card wasn’t delivered yet. I contacted customer service via email late in the day on Christmas Eve and didn’t expect to hear back until Monday, December 26, but I got a response from Roy early on Christmas morning. He confirmed that the e-gift card had gone out to the correct address right after I’d ordered it. He also provided some options as to where it might have gone in her email folders. After three attempts (all on Christmas Day) at helping my sister locate it she was finally successful. (It was a case of user error!) I felt that Roy went above and beyond in helping my sister to locate her Christmas gift!

25 December 2022
Unprompted review
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Reply from Giverrang

Thanks for the review Bob! Glad we were able to help.

Rated 4 out of 5 stars

Gift Card

Gift Card

Mark was a pleasure to work with. The first card that I ordered never arrived. Mark was diligent, pleasant, and conscientious is helping resolve the issue.

23 December 2022
Unprompted review
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Reply from Giverrang

Thanks for the review Rita! Glad we could help.

Rated 5 out of 5 stars

Ordering a gift card from overseas…

Ordering a gift card from overseas wasn’t working on the website, so I sent an email to customer service, with a very quick response and great assistance and got my card ordered and sent out very quickly. Really happy with the service! Thanks Mark, you were great.

19 December 2022
Unprompted review
Rated 5 out of 5 stars

I recently had issues with receiving my…

I recently had issues with receiving my plastic gift card. Mark Walerysiak Jr was incredibly helpful in resolving the issue. He answered promptly to all emails and was a great help!

16 December 2022
Unprompted review
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Reply from Giverrang

Thanks for the review Sara, happy to help!

Rated 5 out of 5 stars

Website was user friendly and I…

Website was user friendly and I promptly received a confirmation email. I then noticed I had typed the address wrong so I emailed support and was assured right away that it had been corrected by Mark Walerysiak in customer service. Thanks so much Merry Christmas and keep up the good work!!

14 December 2022
Unprompted review
Rated 5 out of 5 stars

Shopping locally made easy

I had a good experience. My questions were answered promptly and with courtesy. I look forward to giving my gift of local shopping to my family.

2 December 2022
Unprompted review
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Reply from Giverrang

Thanks for your review Judy, we hope your family enjoys their gift!

Rated 5 out of 5 stars

Customer service was great

Customer service was great! Thought my order got lost in the mail and they were so quick to respond and resend!
Communication was awesome!

12 December 2022
Unprompted review
Giverrang logo

Reply from Giverrang

Thanks for the review Douglas, happy to help!

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