GiveSendGo Reviews 619

TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Looking at 103 reviews, most reviewers were unhappy with their experience overall. Many people expressed significant concerns regarding the company's ethics, citing instances where they felt the company's decisions were not always aligned with customer interests or ethical standards. Customers also reported issues with the website's functionality and encountered problems with payment processing, including difficulties in accessing or receiving their funds and general problems with payouts. Conversely, some people were satisfied with the customer service, describing interactions as quick, kind, and genuinely caring. These reviewers appreciated the helpfulness and professionalism of the staff, noting that representatives were prompt in their responses and effective in resolving issues.

What people talk about most

Website

People report negative experiences with the website, with many reviewers calling it the "worst platform."... See more

Staff

Reviewers highlight ambiguous aspects of staff. Some customers express extreme dissatisfaction, citing... See more

Payment

Consumers express significant dissatisfaction with the payment process, frequently reporting issues with... See more

Customer service

Users describe ambiguous interactions with customer service. Some customers report positive experiences,... See more

Reviews shaping this summary

Rated 2 out of 5 stars

In comparison to another fundraiser site I used, this one left me confused when it comes to receiving the donated funds. They use the word "available" to describe receiving your funds. There's no di... See more

Rated 2 out of 5 stars

They have held my payout, despite being told that it is extremely time sensitive. I have answered all of their questions, uploaded ID and even proven what is in my campaign is legitimate. It has been... See more

Rated 1 out of 5 stars

This is clearly a company that values profit over what is good or moral. This is not a surprise to anyone. It is, however, a so-called "Christian" non-profit that "gives" to charities of their choice.... See more

Rated 1 out of 5 stars

Some time ago, I reported a fraudulent petition for someone who got a court case suspended and no longer needed the money they were asking. Givesendgo answered that they would investigate the case. H... See more


Company details

Written by the company

Fundraising for All! The Leader In Online Fundraising. GiveSendGo is an online crowdfunding platform that enables individuals and organizations to raise funds for various life events and causes– including creative projects, medical expenses, missions, disaster relief, celebrations, and emergent needs. GiveSendGo places a strong emphasis on innovation, and offers a distinct crowdfunding experience that creates a diverse global community of help & hope. "Sharing the hope of Jesus through crowdfunding" – GiveSendGo's faith-based founding elevates prayer and support for all users.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

619 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Love Givesendgo and they have EXCELLENT customer service

I am the associate producer of our new WWII Christian motion picture project nearing completion and despite the censorship we've been experiencing, the Givesendgo team goes above and beyond to help me with any questions I have and responds very quickly.
The platform is very user friendly and I like it best to send out to our friends and potential audiences.

I trust Givesendgo for our crowdfunder projects and love their friendly customer service. Highly recommend!

19 March 2025
Unprompted review
Rated 5 out of 5 stars

I created my first crowdfunding…

I created my first crowdfunding campaign to support an international colleague. I chose GiveSendGo because of their fee structure, moral / ethical corporate philosophy, and the opportunity to advance the gospel of Jesus Christ. I appreciate their quick response to my requests for technical assistance.

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful, Easy to Use & Great Customer Support

I originally set up a fundraiser with GoFundMe, but canceled it after GoFundMe withheld funds sent to support a peaceful protest. GiveSendGo is a much more ethical fundraising website. I'm proud to associate my peace movement with them. Kudos to the customer support team who answered my emails promptly. With friendly and helpful advice, Michael and Seth helped me walk through the process when setting up my fundraiser. I couldn't have done it without them!

17 March 2025
Unprompted review
Rated 5 out of 5 stars

I have used this site in the past a few…

I have used this site in the past a few times and just recently for giving to recipients. Never had an issue or interacted with them. Never needed to set up an account so I can't reply to that.
I did receive a response from them when I left a donation to them that was very nice, and I liked the Bible verses. I felt the interaction was professional and sincere.

15 March 2025
Unprompted review
Rated 5 out of 5 stars

I have used givesendgo in the past to…

I have used givesendgo in the past to make donations easily and with no problems. Now I got one of our nonprofits (Allied Legal Services, Texas family law service) set up to help receive donations also. The process went pretty smooth. They are real quick and friendly about emailing you directions and explanations.
Much appreciated. Also, this givesendgo company gets lied about and harassed because they are Christian owned and support free speech and because they compete with those anti-Christian funding companies funded by larger groups that hate America. We all need to push back on that.

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Thank you for your quick reply

Thank you for your quick reply and working to support me. Also for your prayers as I fight stage for brain cancer as a single mom of two precious children.
My son has special needs and needs a lot of health as well. Living alone, trying to rent without a job, etc, has been really difficult.
I trust God as I’ve always seen Him show up in the darkest valley. “For you are with me” Ps 23
Thanks again

6 March 2025
Unprompted review
Rated 5 out of 5 stars

In sincere appreciation

Both the site and Michael/Summer were excellent in making this easy to write up and to post and to solve tricks questions, SO promptly and SO sweet!
Now, the rest is up to me, I guess! 🥰🙏🏼💜🙏🏿
Thank you, GSG, team!

5 March 2025
Unprompted review
Rated 5 out of 5 stars

When we lost text formatting

When we lost text formatting, we expected a quick rush to blame others. Instead, our problem was referred to the technical support. From the very first, all personnel were courteous and knowledgeable and treated us as VIP. They diagnosed then told us to be patient. The next day we were informed it was OK. We are satisfied and plan to use GSG on a bigger project soon.

27 February 2025
Unprompted review
Rated 5 out of 5 stars

A Pleasure to Work With!

GiveSendGo has been such a pleasure to work with on two different campaigns I've done with them so far. Whenever I have a question they are extremely quick to respond. They say they will get back to you within 1-2 hours; however, they got back to me with a clear and complete answer to my recent inquiry within 25 minutes. Wow! Their customer service is the BEST!

23 February 2025
Unprompted review
Rated 5 out of 5 stars

I contacted GiveSendGo for some…

I contacted GiveSendGo for some assistance with my contribution. Michael worked with me and we were able to clear everything up!!! Sensational assistance in a timely manner!!!

10 February 2025
Unprompted review
Rated 5 out of 5 stars

ABOVE AND BEYOND!

GiveSendGo went above and beyond by readily providing advice regarding how to decrease the wordiness of my plea. I SO appreciated their help.

11 February 2025
Unprompted review
Rated 1 out of 5 stars

It is a scam

It is a scam, don’t even know this company but I saw they tried to steal 52,-Eur from my credit card.

11 February 2025
Unprompted review

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