GiveWP Reviews 82

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted issues with the product itself, mentioning that despite purchasing the most expensive version, they were unable to get it working satisfactorily. A few other people also felt that the product had limitations and experienced frustration with updates.

What people talk about most

Customer service

People report positive experiences with customer service. Many customers praise the excellent and helpful... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team for being responsive,... See more

Response time

Consumers find response times to be positive. Many customers praise the quick and efficient handling of... See more

User experience

Clients share positive opinions on user experience, highlighting great experiences and an above-and-beyond... See more

Product

Users describe ambiguous interactions with the product. Many customers praise the product as excellent,... See more

Based on these reviews

Rated 5 out of 5 stars

Alex at GIVEWP has been a lifesaver more times than I can count. He’s always quick to respond, incredibly helpful, and knows exactly how to get to the root of any issue. Whether it’s troubleshooting s... See more

Company replied

Rated 5 out of 5 stars

Our donation form has a custom dropdown field, and we wanted it to be a required field. Unfortunately some donors were ignoring the choices. Customer support provided the code to compel the donor to s... See more

Rated 5 out of 5 stars

GiveWP is very easy to setup and use. We decided to purchase the complete plugin package. This decision has more than paid for itself - especially with the feature to offer donors the ability to cov... See more

Company replied


Company details

  1. Software company

About GiveWP

Written by the company

GiveWP is the leading WordPress donation plugin, empowering nonprofits and individuals to raise more money online. Our platform simplifies the fundraising process by offering powerful tools designed to help organizations collect donations, manage donors, and create engaging fundraising campaigns — all within WordPress.

With over 100,000 active installs, GiveWP makes it easy to customize your donation forms, track donor activity, and access advanced reporting while keeping donor data secure.

We’re committed to supporting organizations that are dedicated to making a positive impact in their communities and the world. Whether you’re a nonprofit, school, religious group, or community organization, our tools empower you to inspire change, do good, and make a lasting difference.

Features
GiveWP offers a wide range of features built to supercharge your nonprofit’s fundraising efforts:

♻️Recurring Donations: Encourage sustained support by allowing donors to create automatic, recurring contributions.
💸 Fee Recovery: Maximize your fundraising by allowing donors to cover transaction fees, ensuring more money goes directly to your cause.
💑 Peer-to-Peer Fundraising: Empower your supporters to raise money on your behalf with customizable, team-based fundraising campaigns.
🏗️Customizable Donation Forms: Easily create forms that match your branding and fundraising goals with no coding required.
🌉 Payment Gateways: Seamlessly integrate with popular payment gateways like Stripe and PayPal to securely process donations.
⚙️ Form Field Manager: Add, remove, and customize form fields to collect the information most important to your organization.
💚 Funds and Designations: Allow donors to choose specific funds or causes to support, giving them more control over where their contributions go.
👩🏽‍💻 Donor Management: Track your supporters directly within WordPress. Our donor database is a simplified CRM with tools like donor profiles, donation history, and notes.

Whether you're running a small grassroots initiative or managing large-scale campaigns, GiveWP can help you maximize your impact.

Website

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Check out Our Pricing

Contact info

4.8

Excellent

TrustScore 5 out of 5

82 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic Support!

GiveWP has fantastic support! They are so quick to action and were able to help us resolve our issue in no time flat! Thank you!!

10 October 2025
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Reply from GiveWP

Hi, John.

Thanks so much for the kind words! We’re really glad we could help get things sorted quickly. Don’t hesitate to reach out anytime because we’ve got your back!

Rated 5 out of 5 stars

Great App - great Support

I am delighted with the prompt and professional support I receive when I need it. The experts at GiveWP are truly knowledgeable, quick, and patient. GiveWP is a great app that my NGO has been using for years. A satisfied customer

10 October 2025
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Reply from GiveWP

Hi there!

That’s so nice to hear - it’s great knowing GiveWP has been a reliable part of your NGO’s work over the years. Consistent, knowledgeable support and a smooth experience are exactly what we are looking for!

Thanks for using GiveWP! Have a great day.

Rated 5 out of 5 stars

Customer support

Amazing customer service and quick support

16 September 2025
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Reply from GiveWP

Hey, Alice!

So glad to hear the support felt quick and helpful. That’s exactly the kind of experience we want you to have every time you reach out.

Rated 5 out of 5 stars

GiveWP - clear leader in their field.

GiveWP has an excellent product and exceptioal customer support.

16 September 2025
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Reply from GiveWP

Hey, Brad!

That’s fantastic to hear! A reliable product paired with responsive support is exactly what we strive for. Glad the experience has been exceptional!

Rated 5 out of 5 stars

Grreat support

I had a small problem and the support was super fast and my issue was solved in an instant :-)

9 September 2025
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Reply from GiveWP

Hi, Maria.

That’s great to hear — quick support and instant solutions make all the difference. Glad everything was sorted out so smoothly!

Rated 5 out of 5 stars

Robin was extremely helpful and issue…

Robin was extremely helpful and issue was resolved

5 September 2025
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Reply from GiveWP

Hi, Roy.

That’s great to hear — we’ll be sure to share your feedback with Robin! Glad the issue was resolved smoothly. If you need anything else, we’re here for you!

Rated 5 out of 5 stars

Amazing level of support

Amazing level of support. Very responsive, knowledgable and really good to work with. The level of expertise and the team's drive to get to a solution for their client is exceptional. I cannot fault them.

11 August 2025
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Reply from GiveWP

Hi, Debbie.

That’s fantastic to hear — we’re so glad the experience has been responsive, knowledgeable, and solution-focused. It’s always our goal to make working with support as smooth and effective as possible. If anything new comes up, we’re here for you!

Rated 5 out of 5 stars

Excellent Donation Plugin with Powerful Features

We’ve been using GiveWP for our organization’s fundraising campaigns, and it has completely transformed the way we handle online donations. The setup was straightforward, and the plugin integrates seamlessly with our WordPress site. The donation forms look professional and are easy for donors to use, which has helped increase conversions.

I especially appreciate the flexibility—custom form designs, recurring donation options, and multiple payment gateways make it easy to adapt to different campaigns. The reporting tools are also excellent, giving us a clear picture of our donor activity and overall performance.

Support has been responsive and knowledgeable whenever we’ve had a question, and their documentation is well-written and thorough.

If you’re looking for a reliable, feature-rich, and easy-to-use WordPress donation plugin, I highly recommend GiveWP.

8 August 2025
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Reply from GiveWP

Hi, Shamim.

That’s wonderful to hear — it sounds like GiveWP has been a great fit for your fundraising needs. We’re glad the setup, flexibility, and reporting tools have helped make your campaigns more effective, and that both the support and documentation have been there when you needed them. If you ever have a new campaign idea or question, we’re here for you!

Rated 5 out of 5 stars

Best App Support I've ever received

Robin del Mundo was excellent. He helped me to troubleshoot a problem we were having on our webiste with taking payments. Not only did he identify the problem, he then created a step by step video to follow to fix it. His communication was great, he kept me up to date.

7 August 2025
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Reply from GiveWP

Hi, Amanda.

It’s great that the troubleshooting process was clear, well-communicated, and supported with a step-by-step video. If you ever run into anything else, we’re here for you!

Rated 5 out of 5 stars

Their support is great!

Their support is great for things they can fix.

31 July 2025
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Reply from GiveWP

Hi there.

We’re glad to hear the support has been solid when it counts. If there’s ever something we can’t fix directly, we’ll always do our best to guide you in the right direction. Don’t hesitate to reach out anytime!

Rated 5 out of 5 stars

The quickness of the response for an…

The quickness of the response for an issue that had real urgency. My assigned support person thoroughly research the issue and provided an effective work around that enabled me to carry on using the too.

29 July 2025
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Reply from GiveWP

Hi, Peter.

Thanks for taking the time to write this review. That’s exactly what we aim for — quick, thoughtful support that helps you keep things moving, especially when the pressure’s on. Glad the workaround got you back on track!

If anything else comes up, we’ve got you covered.

Rated 5 out of 5 stars

Upgrade to plus

We decided to upgrade our plan to plus through the advice of your give wp support, Robin Del Mundo. Thank you so much for your help and assistance. Excellent!

18 July 2025
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Reply from GiveWP

Hi, Aril.

Great to hear the upgrade to Plus worked out well! Making the right move with guidance from support can really streamline things.

Glad the experience was smooth and helpful — we're here if you need anything else along the way.

Rated 5 out of 5 stars

Incredible support team

Alex at GIVEWP has been a lifesaver more times than I can count. He’s always quick to respond, incredibly helpful, and knows exactly how to get to the root of any issue. Whether it’s troubleshooting something tricky or just pointing me in the right direction, he makes things so much easier. I really appreciate his support—he’s made a huge difference in keeping things running smoothly.

7 July 2025
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Reply from GiveWP

Hi, Kim.

Appreciate you sharing your experience. It’s great to hear that the issue was resolved smoothly, even with the complexity involved. Troubleshooting tricky problems can be frustrating, but having the right support in place helps keep things on track.

If anything else comes up down the line, we’re here to help!

Rated 5 out of 5 stars

Great tech support when you need it

Alex Coleman stuck with me through a problem that was complex and mostly of my own making. Well done!

2 July 2025
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Reply from GiveWP

Hi, Mike.

Alex’s persistence really shines in situations like that. Great to hear the issue was sorted out — even the tricky ones. We're always here if anything else comes up.

Rated 5 out of 5 stars

Fantastic technical support

Fantastic support by Robin and team. Keep up the good work getting to the bottom of the issue after relentless focus.

1 July 2025
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Reply from GiveWP

Hi there.

Robin and the team really appreciate your recognition. Staying focused until everything’s resolved is what we’re here for.

Let us know whenever you need support!

Rated 5 out of 5 stars

Both Robin & Ginger were Great…

Both Robin & Ginger were very responsive and fixed our issue quickly

8 July 2025
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Reply from GiveWP

Hi, Arthur.

Robin and Ginger make a great team—glad they could resolve your issue promptly!

We're here whenever you need us.

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