Gjensidige Försäkring Reviews 

5,859
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Last time on our return journey from India to Sweden.Gjendidige accepted finally our extra expenses in Kolkata,India due to cancillation of our original Qatar flight due to the war in the middle east.... See more

Rated 1 out of 5 stars

In Gjensidige's large travel insurance, you are completely uninsured within the EU for medical care. You have to use your own insurance, which everyone has through their health insurance card. Public... See more

Rated 5 out of 5 stars

We travelled to Thailand and one of us had to be hospitalized and the other had a blood test etc. The entire claim process was very straightforward and the money was credited within a week. Very smoot... See more

Company replied

Rated 4 out of 5 stars

the counselor I spoke on the phone was very heplful, aven I didn't speak very vel Swedish

Company details

  1. Insurance agency
  2. Insurance company

Written by the company

Gjensidige grundades i Norge för över 200 år sedan. Allt började med en tanke om gemenskap – brann det på granngården kunde den byggas upp igen med hjälp av det människor hade betalt in till den gemensamma ”brannkassen". Idag är vi det tredje största försäkringsbolaget i Norden och vi erbjuder trygga och prisvärda försäkringar för din bostad, dina fordon och dig själv.

Vi strävar alltid efter att bli bättre

Hör gärna av dig med dina synpunkter

Anmäl din skada på gjensidige.se, vi svarar inom 24 timmar. Nio av tio är kunder är nöjda med vår bilskadehantering.

Contact info

4.1

Great

TrustScore 4 out of 5

6k reviews

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4.1

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(5,859)

843 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service!

Very nice and easy phone service to get everything completed quickly and effectively. All is clearly explained so it is easy to understand the insurance coverage. Great service!

8 June 2020
Unprompted review
Gjensidige Försäkring logo

Reply from Gjensidige Försäkring

Hi Ryan M!

Thank you for your feedback! Its really nice to hear that we are up to standard in terms of transparency, efficiency and service.

Best Regards
David Waltersson

Rated 1 out of 5 stars

-10 stars

0 stars, if I could give minus I would.
Very very bad customer service, they don't answer mails, it's almost impossible to call them, they don't even apologie for their delay in answer. And if you are their customer you are stuck for a year, it work like this: at the end of the assurance, they increase the price, without informing you, the assurance is automatically prolonged and you are stuck with their price. And if you ask to stop the assurance ASAP, because there are other companies with better price and defenitely better customer service, they just tell you to wait until the end of the contract. To me this is fooling people...
I can't wait to leave this company!
Never choose them!

21 January 2019
Unprompted review
Rated 1 out of 5 stars

Highly unprofessional

I had a very unpleasant experience with their "experts" evaluating my car damage.
They reported that I had two damages on the same part even thought the damage was on the same side, same area, same paint left over from the other vehicle.

Because of this I have to pay double risk even though only one reparation is to be made. When confrunted with hard evidence proving they are wrong, they refused to even continue talking. First and last experience I will have with this company!

Very nice trick to get more money from people that actually believe they are willing to help and be honest!

14 March 2016
Unprompted review
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