Bought an under sink ro the U03 and it was amazing. I didn't realise this doesn't use power unlike other competing models. Installation was pretty simple but I had to add a few parts because I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve tried other water filtration methods before, single filter and two-stage systems. From the start, after I sanitized my RV system, the water taste, smells, feel better and no more water stains.... See more
Company replied
I had a great experience with my order. I initially duplicated my order and reached out to customer service via email. They responded within 24 hours and adjusted the duplicate. I was kept informed th... See more
Company replied
The water that comes out of the Glacier Fresh countertop gravity water filter system delivers fresh crisp tasting water that leaves important minerals in the water such as magnesium and potassium. The... See more
Company replied
Company details
Written by the company
Glacier Purity, Tech Guarding Every Drop. At Glacier Fresh, our journey began in 2015 with a simple yet profound mission: to make fresh, healthy water accessible to every home. What started as a quest to redefine water purification has grown into a legacy of trust, innovation, and responsibility—one that now touches 8 million lives across North America.
Contact info
1780 W 2nd St, 91766, Pomana, United States
- support@glacierfreshfilter.com
- glacierfreshfilter.com
4.6
Excellent
416 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 68% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Works Great and Costs Less
The glacier fresh water filter replacement for my GE side by side refrigerator was much less expensive than the OEM version and was just as easy to install. The water quality is excellent and tastes great (no difference compared to the original GE XWFE filter). I got the two-pack and saved even more money and it arrived within a few days as promised. I highly recommend this brand.
21 January 2026
Unprompted review
Reply from Glacier Fresh
Thrilled to read your fantastic review—nothing makes us happier than knowing our Glacier Fresh filters deliver top-tier quality, hassle-free installation, and unbeatable value that matches OEM performance perfectly! It warms our heart to hear you love the crisp, great-tasting water, saved more with the 2-pack, and enjoyed the speedy, on-time delivery.
We truly appreciate your trust and kind recommendation—it means the world to our team. Whenever you need fresh filters, have questions, or just want to keep that pure, refreshing water flowing smoothly in your home, we’re always here ready to assist.
Wishing you endless sips of clean, delicious water, effortless home comforts, smart savings all year round, and every day filled with fresh, worry-free joy!
Great Quality Product!!
We’re are very pleased with the refrigerator water filters. Everything from the perfect fitting to the filtered water results were exactly what we expected! They were very easy to install and we’ll definitely be purchasing them again from this company when it comes time tor replacements.
17 December 2025
Unprompted review
Reply from Glacier Fresh
Delighted you’re thrilled with our fridge water filters—perfect fit, effortless installation and great filtered water is exactly what we aim for! We truly appreciate your trust and loyalty, and we’re always here for your next replacement. Wishing you endless fresh, crisp water and cozy, hassle-free days at home!
Glacier Fresh GE water filters
Glacier Fresh GE water filters work as well as original, but at a much lower cost
20 January 2026
Unprompted review
Reply from Glacier Fresh
We’re thrilled our Glacier Fresh filters bring you OEM-quality performance at such a smart value! So grateful you’re enjoying crisp, consistent filtered water every day. We’ll be here ready when you need your next refill—wishing you endless fresh, clean sips and effortless comfort in your home!
Excellent Customer Service
Glacier Fresh has commendable customer service. They respond quickly with real people! They offer advice to address your concerns and follow up to be certain you’ve been satisfied.
19 January 2026
Unprompted review
Reply from Glacier Fresh
It warms our hearts to hear you love our dedicated, real-person customer service—quick, thoughtful support is exactly what we strive for! We’re always here for all your water filter needs and can’t wait to assist you again. Wishing you endless fresh, pure hydration and effortless comfort in your daily life!
Overall
Overall, it's a very good experience. The order arrived on time and securely packaged. We have used it for two months now and are very pleased with it. The design is great. It looks elegant sitting on the side table in the dinningroom. Todate, we have no negative comments to make and hopefully, there will always be great coments to share. I am, however, a little uncertain if I will be able to clean the filter, and change it when it's time.
19 January 2026
Unprompted review
Reply from Glacier Fresh
We’re absolutely delighted you’ve had such a lovely experience—timely delivery, secure packaging, and an elegant design that fits perfectly in your dining space, all while performing beautifully for two months straight. It truly warms our hearts to hear you’re fully satisfied!
No need to worry about cleaning or replacing the filter; it’s made to be simple and hassle-free, and we’re always here to walk you through it whenever you need.
Thank you for placing your trust in us—we’ll be ready to support you for all your future water needs. Wishing you endless fresh, pure hydration and quiet, beautiful moments in your wonderful home!
Clean Water & Easy to Use!
We love the water, so clear & tasteless!
We use the water for all consumption now, including the dogs water. It's really easy to use as well. We keep the unit on our kitchen counter & don't use the pedestal so it fits under the upper cabinets. We kept it though in case we want to use it elsewhere.
19 January 2026
Unprompted review
Reply from Glacier Fresh
So thrilled your whole family—furry pups included!—are savoring that crisp, pure, fresh-tasting water every day. It warms our hearts that it fits seamlessly on your counter, works effortlessly, and has become such a handy part of your daily life.
We’re always right here whenever you need us for refills or questions. Wishing you endless clean, refreshing hydration, happy little wagging tails, and a home filled with fresh, simple joys all year long!
Appreciate getting order delivered and…
Appreciate getting order delivered and packaged properly. Look forward to using this quality product.
18 January 2026
Unprompted review
Reply from Glacier Fresh
Delighted your order arrived safely with thoughtful packaging—thank you for trusting our quality! We truly hope you’ll love every sip of fresh, pure water it brings.
We’re always right here for your future needs, wishing you endless refreshing hydration and smooth, joyful days in your lovely home!
Really fixed our water taste issue!
Have been using the manufacturer's brand water filter in our LG fridge, but the water/ice had an unpleasant taste - even after replacing the filter to fix. Ordered the Glacier Fresh to test them. The bad taste was gone! The ordering process was streamlined and clear.
15 December 2025
Unprompted review
Reply from Glacier Fresh
We’re absolutely thrilled we put an end to that unpleasant water taste for you! It means so much to know our Glacier Fresh filters bring you pure, crisp water for your LG fridge, paired with a smooth, hassle-free ordering process.
Thank you for trusting us with your home’s hydration—we’re always right here when you need fresh filters or a little help. Wishing you endless great-tasting water, worry-free sips, and fresh, easy comfort in your daily life!
Satisfied Repeat Customer
2nd time purchase of these filters for my GE refrigerator, Model# PVD28BYNFS. They fit perfectly and the chip works flawlessly, as if an OEM GE filter. Not only do they work great, the price point for these filters (w/chip) is well below the GE filters. Finally, the built in water and ice dispenser provides better tasting water than the original filters that came with the fridge. Definitely worth the purchase.
16 January 2025
Unprompted review
Reply from Glacier Fresh
Nothing makes our day brighter than having you as a loyal, repeat customer! We’re absolutely thrilled our filters fit your GE refrigerator perfectly, the chip works flawlessly just like OEM, and you’re enjoying even better-tasting water and ice—all at a much smarter price.
Your trust means more than words can say. We’ll be right here ready for your next refill, with the same consistent quality you can always rely on.
Wishing you endless crisp, pure sips, smooth everyday convenience, and a home filled with fresh, worry-free hydration all year long!
Easy to install but Bad Taste
Easy to install but I have not drank the filtered water since installing it because it makes it taste bad.
1 November 2025
Unprompted review
Reply from Glacier Fresh
We’re truly sorry the filtered water had an unpleasant taste, and we appreciate you noting the easy installation.We wanted to check if you’ve flushed the system or tried a new filter. We’ve already reached out to offer a free replacement or full refund but haven’t heard back.Your satisfaction is our top priority, and we’re ready to make this right right away.
Please contact us directly at info@glacierfreshfilter.com, and we will immediately:
✅ Send you a replacement unit (free of charge), or
✅ Process a full refund — whichever you prefer.
We truly value your satisfaction and want to ensure your Glacier Fresh system delivers the clean, great-tasting water it’s designed for. We hope to hear from you soon.
Reply from Glacier Fresh
So thrilled to hear your filter installed effortlessly and delivers wonderfully fresh-tasting water!Your kind feedback means so much to our team. We’re always here whenever you need refills or help.Wishing you endless crisp, clean sips and smooth, joyful days in your home!
Good filter, good value
The filters fit the fridge and work great. Easy install and a good value.
3 December 2025
Unprompted review
Reply from Glacier Fresh
We’re absolutely delighted our filters fit your fridge perfectly, work great, and bring you fantastic value with hassle-free installation! Your kind review means so much to us.
We’re always here whenever you need fresh filters or support—wishing you endless crisp, clean water and smooth, comfortable days in your home!
Great Value
Great value - 2 for less than half the price of 1 brand name.
3 January 2026
Unprompted review
Reply from Glacier Fresh
We’re thrilled you love the incredible value—two filters for less than half the cost of one brand-name option is exactly how we want to serve you!
We’re always ready when you need your next refill, and we truly appreciate your support.Wishing you endless fresh, pure hydration and smart, satisfying days in your home!
Best Tasting Water Ever Pricevis Great too!
It’s been a long time since I tasted great water from my fridge. Using the refrigerator’s suggested brand fell short, so short, that I resorted to using bottled water. Then, I saw a brand called Glacier Fresh. At first I had my doubts, especially because the filter price was almost half of what I had been paying. I decided to give Glacier Fresh a try only to discover water tasting like it was meant to taste. Fresh! Pure! Delicious! Bought three filters and will buy more. Thank you for offering a quality product at a great price!
26 December 2025
Unprompted review
Reply from Glacier Fresh
What a delight to read your heartfelt review! We’re over the moon that we helped you swap bottled water for fresh, pure, incredible-tasting water straight from your fridge—exactly the crisp, clean hydration you deserve.
We’re truly grateful you put your trust in Glacier Fresh, and love that you’re enjoying premium quality at such a fair price. We’ll be right here ready whenever you need to restock your filters!
Wishing you endless delicious, refreshing sips, effortless daily hydration, and all the simple joys of great-tasting water in your home!
Received as a gift
Received as a gift. Very attractive design and love the sleek look made from glass. 2 filter system, I could really tell a difference in the water taste. Pure.
Also, the customer service gets an A++🙂
3 January 2026
Unprompted review
Reply from Glacier Fresh
We’re absolutely thrilled this turned out to be such a lovely gift—your fondness for its sleek glass design and the noticeably pure, crisp water from our dual-filter system makes our day!
Huge thanks for the amazing shoutout to our customer care team; we’re always here ready to assist with all your water filtration needs.
Wishing you endless refreshing, crystal-clear sips, and a home filled with stylish, simple joys each and every day!
Very prompt and considerate service.
Very prompt and considerate service.
31 December 2025
Unprompted review
Reply from Glacier Fresh
Your kind words about our prompt, thoughtful service mean the world to us!We’re always here ready to assist with all your water filtration needs.Wishing you endlessly pure, refreshing hydration and warm, effortless days ahead!
Good fit and taste
These filters fit our fridge and we really like the taste of the water!
1 December 2025
Unprompted review
Reply from Glacier Fresh
So thrilled our filters fit your fridge like a glove and deliver delicious, fresh water you absolutely love! Your satisfaction is what matters most to us.
We’re always here ready for your next filter refill, and we can’t wait to keep your home filled with crisp, clean hydration. Wishing you endless refreshing sips and warm, worry-free days ahead!
We have used Glacier Fresh water…
We have used Glacier Fresh water filtration for our refrigerator water and ice dispenser for many years and highly recommend their products. The cost is considerably less than the recommenced manufactured product. Attaching the unit matches perfectly as well.
22 December 2025
Unprompted review
Reply from Glacier Fresh
Hi there!
Thank you so much for taking the time to leave such a wonderful review—we truly appreciate it!
It means the world to us that you’ve trusted Glacier Fresh water filtration for your refrigerator water and ice dispenser for years. We’re especially thrilled to hear you love that our products not only match perfectly with your unit but also offer such great value compared to the recommended manufacturer’s options. That’s exactly what we strive for: top-notch performance without breaking the bank!
Here’s to many more years of crisp, delicious water and perfect ice for you and your family. Cheers!
Fast delivery
Fast delivery, Excellent customer service, great pricing. Asked a question on compatibility for my fridge filter and got an answer later that day along with a discount code for future purchases. Great company to deal with when Most companies customer service Depts are Non existant
5 December 2025
Unprompted review
Reply from Glacier Fresh
Thank you so much for this fantastic review—we truly appreciate you taking the time to share your experience!
We’re thrilled to hear you loved our fast delivery, great pricing, and that our customer service team was able to answer your fridge filter compatibility question same-day and hook you up with a discount code. It means a lot to us to stand out when so many other companies fall short on support.
Here’s to you enjoying crisp, delicious filtered water every day—cheers!
The filter has made the drinking water…
The filter has made the drinking water clear and tasteless, which is all I want.
19 December 2025
Unprompted review
Reply from Glacier Fresh
Thank you so much for sharing your feedback—it means a lot to us!
We’re thrilled to hear our filter delivered exactly what you wanted: clear, tasteless drinking water. That’s the core goal we always strive for, so it makes our day to know we hit the mark for you.
Enjoy every sip of your pure water!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.