Glamour Mirrors Reviews 

1,840
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Lovely mirror, exactly what I wanted. It’s a revelation that I can see myself when applying make up….just wish I hadn’t waited so long to get this. The delivery was so fast, it was delivered early... See more

Company replied

Rated 4 out of 5 stars

Love my new mirror my only tiny grumble is the stand could be a little nicer quality - maybe gold or silver the stand doesn’t seem to match the quality of the mirror itself! Nevertheless doesn’t detr... See more

Company replied

Rated 4 out of 5 stars

The unique shape of the mirror instantly caught my eye. Its sleek and modern design seamlessly integrates with my bedroom decor, creating a visually appealing focal point. The mirror's form not only s... See more

Company replied

Rated 5 out of 5 stars

I ordered the kylie mirror and totally for about it, but it literally turned up two days later. The mirror is beautiful and simple to assemble, the setting for warm mid to cool daylight is handy also... See more

Company replied

Company details

  1. Mirror shop
  2. Beauty product supplier

Written by the company

Transform your bedroom into the dressing room of your dreams! Shape, contour and blend with precision with our dazzling energy efficient LED bulbs Hollywood mirrors.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.6

All reviews

(1,840)

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Rated 3 out of 5 stars

Watch out for misleading shipping cost claim

Very happy with the product and speedu delivery. However the misleading claim of 'Free Express Delivery (1-2 days)' with no qualification on the product page is unacceptable when in fact I had to pay £3.95 or order additional products to bring the value to over £30. I emailed to point this out and was fobbed off that if I'd looked for the shipping terms (which were hidden on a small link at the bottom) this would have been clear. The company refused to accept the feedback that this is misleading to the customer, and their response to my feedback here (which is meant to help them improve their customer engagement) underlines this.
The website state: 'Free Express Delivery (1-2 days)' on the page for this item. This is untrue unless additional products are purchased. The £30 threshold is not mentioned on the page, although if you click the Delivery link at the foot of the page it is mentioned clearly there.

16 May 2023
Unprompted review
Glamour Mirrors logo

Reply from Glamour Mirrors

Hi

Thanks for your review.

We do make it clear on the website that free delivery is for products of £30 or over. I apologise if you didnt see this.

Kind regards
Glamour Mirrors

Rated 5 out of 5 stars

Great product

Great product. Delivered next day.

11 May 2023
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Reply from Glamour Mirrors

Good Afternoon,

Thank you for taking the time to leave us a 5* review!

Kind Regards
Pebble Grey

Rated 5 out of 5 stars

This is the second mirror I’ve ordered…

This is the second mirror I’ve ordered from here, both were packaged brilliantly & the mirrors are perfect & we’re good value compared to other companies.

8 May 2023
Glamour Mirrors logo

Reply from Glamour Mirrors

Good Afternoon,

Many thanks for taking the time to leave us a 5* review and thank you for your repeat custom!

I'm so pleased to hear you are happy with our products.

Kind Regards
Glamour Mirrors

Rated 5 out of 5 stars

Love it

Love it. It’s the 3rd mirror I am buying, they are amazing quality.

3 May 2023
Glamour Mirrors logo

Reply from Glamour Mirrors

Good Afternoon,

Thank you very much for taking the time to leave us a 5* review and thank you for your repeat custom!

Kind Regards
Glamour Mirrors

Rated 5 out of 5 stars

Perfect!

Delivered was really quick and it was really easy to assemble. My daughter loves it!

9 May 2023
Glamour Mirrors logo

Reply from Glamour Mirrors

Good Afternoon,

Many thanks for taking the time to leave us a 5* review!

I'm so pleased to hear your daughter is happy with her new mirror.

Kind Regards
Glamour Mirrors

Rated 1 out of 5 stars

It was too big and I sent it back via…

It was too big and I sent it back via Evri but it has not been delivered so I have not received my money back. It was for my daughter for her birthday and so very disappointing as she now has nothing.

4 April 2023
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Reply from Glamour Mirrors

HI Glynis,

As confirmed on email, we can't refund you for an item we have never received. You would need to contact your courier to make a claim for this.

Please accept my apologises.
Glamour Mirrors.

Rated 4 out of 5 stars

Love my new mirror my only tiny grumble…

Love my new mirror my only tiny grumble is the stand could be a little nicer quality - maybe gold or silver the stand doesn’t seem to match the quality of the mirror itself! Nevertheless doesn’t detract this is a lovely mirror and when dressed with some perfume bottles and accessories the base blends away!
Fab delivery too!

8 May 2023
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Reply from Glamour Mirrors

Good Afternoon,

Many thanks for taking the time to leave us a 5* review and thank you for your feedback regarding the base! I will be sure to pass this onto the team.

Kind Regards
Glamour Mirrors

Rated 1 out of 5 stars

I bought a mirror for my daughter's…

I bought a mirror for my daughter's birthday. The company messaged with a link to check delivery. But nothing after that, no email or text to say "We'll deliver on this day, between X and Y, please make sure you're at home" like most delivery companies do these days. 5 days later when I checked there have been 2 silent delivery attempts. I didn't know, I was working from the office. Absolutely awful delivery experience, lack of communication and when contacted the suggestion was that I should check the delivery link every day and perhaps even work from home every day?!?
On top of that, when the mirror was delivered, the base was cracked. They advised me they are not re-stocking that model - so now I'm back to square one having to look for a mirror.
I will avoid this company going forward for sure.

3 May 2023
Unprompted review
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Reply from Glamour Mirrors

HI

I'm sorry to hear you had an issue with the courier and the item arrived damaged.

If you havent already done, so please give us a call and we can discuss this with you.

Please accept my apologises again.

Thanks

Rated 2 out of 5 stars

Delivery very late and no notification…

Delivery very late and no notification that it would be. Had to email myself to chase and book in a new date with courier directly. Still waiting for my goods

2 May 2023
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Reply from Glamour Mirrors

Hi Karen,

Please accept my apologises for the delay in you receiving your item. We do provide tracking details for you to track your item.

I can see this has now been delivered to you.

Glamour Mirrors

Rated 5 out of 5 stars

Perfect ⭐️

Perfect! Arrived quickly and just as described.

1 May 2023
Glamour Mirrors logo

Reply from Glamour Mirrors

Good Afternoon,

Many thanks for taking the time to leave us a 5* review!

Kind Regards
Glamour Mirrors

Rated 5 out of 5 stars

Really great service from order to…

Really great service from order to delivery and was quite surprised from some negative reviews as the mirror is very well made and no damage as packaging was amazing so I certainly was relieved that it was money well spent.

26 April 2023
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Reply from Glamour Mirrors

Good Afternoon,

Thank you very much for taking the time to leave us a 5* review!

I'm so pleased to hear you are happy with your new mirror.

Kind Regards
Glamour Mirrors

Rated 5 out of 5 stars

Well packed and easy to assemble

Well packed and easy to assemble. Excellent idea to have electrical socket on the side of the mirror.

25 April 2023
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Reply from Glamour Mirrors

Good Afternoon,

Thank you very much for taking the time to leave us a 5* review!

Kind Regards
Glamour Mirrors

Rated 1 out of 5 stars

Still no mirror and still no update on…

Still no mirror and still no update on it!!!

23 April 2023
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Reply from Glamour Mirrors

Good morning,

Many thanks for taking your time to leave us a review.

I do apologise for the delay in receiving your order. I have been contact with the courier who have confirmed that you are now in receipt of your order.

If there are any further issues, please do not hesitate to contact me.

Kind regards,
Glamour Mirrors

Rated 5 out of 5 stars

Amazing mirror

Amazing mirror, quick delivery!

23 April 2023
Glamour Mirrors logo

Reply from Glamour Mirrors

Good Morning,

Many thanks for taking the time to leave us a 5* review!

Kind Regards
Glamour Mirrors

Rated 1 out of 5 stars

Bought two mirrors from this company…

Bought two mirrors from this company called them by phone when they arrived as one of them had a flimsy dimmer switch on it they assured me it would be fine as that’s how they are made I thought nothing of it so we kept it as my daughter loved it, unlucky for us just out of warrantee the dimmer snaps off and the main switch falls inside the mirror and cannot be reached I contacted the company they asked me to send pics of outside and inside the mirror of the cheap components model number thirty six screws on the back to access this poorly made mirror only to find the reason for the switch snapping off was it is only held on with a blob of silicone I asked could they send me a new dimmer switch and I would change it myself after a lot of emails back and forth a very rude lady in customer service told me we cannot get you the part so sorry we don’t do that model anymore so basically I now own a £180 mirror that does not light up not fit for purpose. Be careful buying from this company guys they are very poorly made once you look inside could be a fire hazard and the company are not interested in faulty items would not use them again👎

17 April 2023
Unprompted review
Glamour Mirrors logo

Reply from Glamour Mirrors

Good morning John,

Many thank for leaving us a review.

I do apologise for any inconvenience which may have been caused. I am disappointed to hear that you are experiencing problems with your mirror.

I can see that my colleague asked for you to provide us with a video so we could refer this further to our technical team.

Please respond to the email if you would like us to look into this issue further.

Many thanks,
Glamour Mirrors

Rated 5 out of 5 stars

Wowww

Wow. Just wow!! I don't normally write reviews but this company absolutely deserves a 5 star review!! I received the item the day after I ordered!! And the marilyn mirror is just absolutely stunning!! I'm so happy with it, I've been dreaming of having one for years now but I've been waiting for a mirror which is good in price and quality and I definitely got both with this one!! Thank you so much!

26 April 2023
Unprompted review
Glamour Mirrors logo

Reply from Glamour Mirrors

Good Afternoon,

Thank you so much for taking the time to leave us this amazing 5* review!

I'm so pleased to hear you are happy with your new Marilyn Mirror, great choice!!

Kind Regards
Glamour Mirrors

Rated 5 out of 5 stars

Whole process great from start to…

Whole process great from start to finish - easy to order, arrived within 2 days!! Beautiful mirror, daughter absolutely loves it - Can’t fault in anyway xx

13 April 2023
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Reply from Glamour Mirrors

Good Afternoon,

Thank you very much for taking the time to leave us a 5* review!

I'm so happy to hear your daughter loves her new mirror.

Kind Regards
Glamour Mirrors

Rated 5 out of 5 stars

Excellent service all-round

Excellent service all-round- quick delivery, arrived extremely well-packaged to protect the light bulbs and the mirror.
The mirror works well and looks fantastic with my dressing room. Would highly recommend!

10 April 2023
Glamour Mirrors logo

Reply from Glamour Mirrors

Good Afternoon,

Many thanks for taking the time to leave us a 5* review and thank you for the recommendation!

I'm so pleased to hear you are happy with your new mirror.

Kind Regards
Glamour Mirrors

Rated 5 out of 5 stars

This is for a present so I can’t really…

This is for a present so I can’t really comment on the mirrors but I just wanted to say how quick the delivery was. I ordered on Thursday evening and I got it on Friday morning! I was so impressed with your service! Thank you

19 April 2023
Glamour Mirrors logo

Reply from Glamour Mirrors

Good Afternoon,

Many thanks for taking the time to leave us a 5* review!

Kind Regards
Glamour Mirrors

Rated 5 out of 5 stars

Exceptional customer service!

Exceptional customer service!

My mirror was delivered but when I opened the box it was in pieces. I contacted the customer services and a new mirror was delivered the very next day!

19 April 2023
Glamour Mirrors logo

Reply from Glamour Mirrors

Good morning,

Many thanks for leaving us a 5* review.

Kind regards,
Glamour Mirrors

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