ALL went very well until we found the units outside our door a week + earlier than we were told. It seems crazy to be given a date of 6th of May for delivery into the local hub for delivery a few... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Easy ordering and payment system , glass delivered with care . My only gripe would be lack of information about delivery being made . I was given a date and it arrived a week earlier with no notificat... See more
Easy to order, competitive price and clear comms. I was given a date it would be at my local depot and told to expect delivery 48 hours later, I rang on the date given to see if I could collect inste... See more
Ordered 5 replacement double glazed units all were delivered on the stated day and in perfect condition. Changed the units myself and you could see the clear difference against some existing ones... See more
4.1
Great
143 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 14% of negative reviews
Typically replies within 1 month
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No glazing delivered or response to emails
They haven't delivered my glazing order and have failed to respond to my emails (no contact phone number). I'll be seeking a refund via my credit card provider. Please avoid.
28 January 2025
Unprompted review
Reply from Glass2go
Hi, I'm sorry to hear this and apologies for only just getting round to responding to your feedback. Our online store should not have been live during the first 5 months of 2025 as it underwent an extensive revamp. During this time, the store was made live for testing on multiple occasions and unfortunately some customers were able to log on and place orders. We have been through and resolved each matter but if you still feel your matter is unresolved, email us at orders@glass2go.co.uk. We hope you can accept our apologies for this incident.
Scam website
Scam website. They won't dispatch any orders! Reported to police.
12 January 2025
Unprompted review
Reply from Glass2go
Hi YC, I'm sorry to hear this and apologies for only just getting round to responding to your feedback. Our online store should not have been live during the first 5 months of 2025 as it underwent an extensive revamp. During this time, the store was made live for testing on multiple occasions and unfortunately some customers were able to log on and place orders. We have been through and resolved each matter but if you still feel your matter is unresolved, email us at orders@glass2go.co.uk. We hope you can accept our apologies for this incident.
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