Glasses Outlet Reviews 

202
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Glasses Outlet were recommended to me as being less expensive than my optician and for doing an excellent job. I sent them a pair of frames to have new lenses at my new prescription. Their quote w... See more

Rated 5 out of 5 stars

No complaints at all. Very happy with the price, communication, speed and final product. Posted my glasses on the Monday, had them back the following Wednesday. That's pretty quick, given the 2nd clas... See more

Rated 5 out of 5 stars

Really happy with my glasses and how quickly they arrived! Really easy ordering process too and will definitely be using again to reglaze my Rayban sunglasses. Just would have been good to receive ack... See more

Company replied

Rated 5 out of 5 stars

A big thanks to Allan & team , sent my glasses off with a set date for the new lenses (needed for holiday) they were sent back fully repaired in plenty of time , excellent service ! Would highly recom... See more

Company replied

Company details

  1. #19 of 45 best companies in Glasses store
  2. #19 of 74 best companies in E-commerce service
  3. #7 of 8 best companies in Optical Wholesaler
  4. #21 of 50 best companies in Sunglasses shop

Written by the company

Reglaze Your Glasses with Confidence at GlassesOutlet.co.uk At Glasses Outlet, we specialise in fitting new prescription lenses into your own frames—whether they’re brand new, a second pair, or a favourite old set you’re not ready to part with. From single vision lenses from just £29 to varifocals and sunglasses, we help you save £££’s compared to high street opticians. We make it easy: simply send us your existing frames and prescription—whether it’s from Specsavers, Boots, Vision Express, or another optician—and we’ll do the rest. We even offer discounts when you supply your prescription! All lenses are high-quality and sourced from trusted brands like HOYA, PENTAX, and SEIKO. Whether you’re upgrading, replacing scratched lenses, or adding sunglasses tints, we provide a sustainable, cost-effective solution to extend the life of your glasses. You can trust us to deliver: ✅ Genuine HOYA UK lenses ✅ UK-based customer support ✅ Clear, transparent pricing ✅ A prescription accuracy guarantee ✅ Fast turnaround & 5-star service Choose the greener option—reglaze instead of replacing—and join thousands of happy customers saving money and helping the planet. Visit www.glassesoutlet.co.uk to get started!


Contact info

4.8

Excellent

TrustScore 5 out of 5

202 reviews

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4.8

All reviews

(202)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice

Very pleased with the quality and service received. And on reasonable price

13 November 2024
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Many thanks for trusting us and for your positive feedback. It is much appreciated by all of us

Glasses outlet team

Rated 5 out of 5 stars

Amazing service have used twice…

Amazing service have used twice recently and customer service was brilliant. Can't fault anything at all.

6 November 2024
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Glad you are enjoying your 2 new pairs of varifocals.

Thanks for trusting us to reglaze your glasses

Glasses outlet team

Rated 5 out of 5 stars

I thoroughly recommend this company

I thoroughly recommend this company. I posted my glasses second class, on a Sunday & I received them back just 11 days later with the new lenses. I was impressed with their communication too because they sent an email as soon as they received my glasses. I’m sure I will use this company again for reglazing services.

6 November 2024
Unprompted review
Rated 5 out of 5 stars

No complaints at all

No complaints at all. Very happy with the price, communication, speed and final product. Posted my glasses on the Monday, had them back the following Wednesday. That's pretty quick, given the 2nd class delivery in each direction. Information about lens type was also clearer than many other services. Would absolutely use them again.

30 October 2024
Unprompted review
Rated 5 out of 5 stars

The glasses are very nice

The glasses are very nice; I am extremely pleased to use them.

16 October 2024
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Many thanks for trusting us to reglaze your frames and the positive feedback. It is much appreciated by all of us

Glasses outlet team

Rated 5 out of 5 stars

Sent my sunglasses off to Glasses…

Sent my sunglasses off to Glasses Outlet to get new prescription lenses. Very straight forward. Excellent service, I received my glasses within a few days and they are like new! Thank you so much 😊 Thoroughly recommend.

4 October 2024
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Many thanks for trusting us and for your positive feedback. It is much appreciated by all of us

Glasses outlet team

Rated 5 out of 5 stars

Professional, highly recommended.

I contacted Glasses Outlet after the national optitians chain told me that the "lenses for my complex prescription could not be manufactured". Glasses Outlet discussed my needs, my prescription and frames, and I received several lens options recommendations and relevant quotes.
My glasses were delivered and fit well.
Based on such good experiences, I ordered, and now received, a second pair.
I highly recommend this professional service.

4 October 2024
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Glad we got your prescription and reglazing of rimless frames to your satisfaction.

Many thanks for trusting us and for your positive feedback. It is much appreciated by all of us.

Glasses outlet team

Rated 5 out of 5 stars

Great service delighted with the…

Great service delighted with the varifocal lenses put into my frames would highly recommend them.

2 October 2024
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Thank you for using our reglazing service.
Glad we got those scratched varifocal. replaced.

Glasses outlet team

Rated 5 out of 5 stars

Reglaze at reasonable price

All you ask for is good service at a reasonable price, and that is what I got with my reglaze at Glasses Outlet.

11 September 2024
Glasses Outlet logo

Reply from Glasses Outlet

Thought your Bottega Veneta metal frames look fabulous with the blue photochromatic lenses. Glad you are satisfied with the new lenses.

Thank you!

Glasses outlet team

Rated 5 out of 5 stars

Amazing service

Glasses Outlet provided a great service and were around to ask the many questions I had. The quality of the lenses were amazing and promptly sent back to me.

5 July 2024
Glasses Outlet logo

Reply from Glasses Outlet

Thanks for taking the time to make positive feedback. Glad you were happy with the completed glasses

Glassses outlet team 🙏

Rated 5 out of 5 stars

Reglazing was amazing !

Frames reglazed with a very quick turnaround at a fraction of the High St cost! Thanks Allan, excellent job!

17 September 2024
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Thanks for using our reglazing service and we’re are delighted that you are happy with the service and quality of lenses

Glasses outlet team 🙏

Rated 5 out of 5 stars

Excellent service

Excellent service. Slight problem with my prescription but quickly sorted. Good communication. Will definitely use again

2 September 2024
Unprompted review
Rated 5 out of 5 stars

New lenses

Very easy to pick what you wanted and easy to send off the glasses were sent back out with quality lenses just as ordered very quickly no hassle everything went smoothly highly recommend

9 August 2024
Rated 5 out of 5 stars

Amazing service start to finish

Amazing service start to finish
I had my botega sunglasses re-glazed as I had dropped them and damaged the lens. Quoted over £100 at my opticians - looked online and found these guys. Brilliant! Sunglasses are like new and returned to me super quick. It was free to post them as well, but I paid for a tracked insured service. Highly recommended by me!

30 August 2024
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Like brand new Bottega Sunglasees

Thanks for using our sunglass lens replacement service. Glad you are happy with the result.

Glasses outlet team

Rated 5 out of 5 stars

Many thanks for the quick turn around…

Many thanks for the quick turn around and excellent service. I will definitely be using yiu again.

29 August 2024
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Thanks for using our reglaze service. Glad you are happy with the result.

Glasses outlet team

Rated 5 out of 5 stars

Thank you for a great service

Thank you for a great service
I received helpful advice prior to placing my order. I was contacted to discuss and check my order prior to the new lenses being fitted. My glasses with replacement lenses were quickly returned. The replacement lenses look great and I've obtained a new pair of sunglasses at a fraction of the price of buying a new pair.

5 August 2024
Glasses Outlet logo

Reply from Glasses Outlet

Glad we got your Hoya photochromatic varifocals to your satisfaction

Glasses outlet team

Rated 5 out of 5 stars

Superb service

Superb service, very good communication throughout process.
Really good lenses for my sunglasses

22 August 2024
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Glad your are enjoying your polarised Hoya varifocals. Now we just need the sun😎

Glasses outlet team

Rated 5 out of 5 stars

Excellent service again!

Excellent service second time round as well! Easy putting the details in on the website, straight forward to send my glasses off, & they sent me a tracking number a few days later to let me know they were on the way. Arrived in perfect condition & I couldn’t be happier with them!

20 August 2024
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Glad we have managed to refresh your Iolla frames, again

Glasses outlet team

Rated 5 out of 5 stars

Excellent re-glazing of my glasses at great price.

Friendly, helpful and professional advice from Allan. My frames returned in a few days with an excellent job made of re- glazing them, at a fraction of the High St cost.
All good, so I’m getting another pair done as a spare.

8 August 2024
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Great to hear Martin.
Thanks for using our reglaze service. Glad you are happy with the result.

Glasses outlet team

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