GlassesPros.com Reviews 1,858

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Avoid this place at all costs!!!! Don't be deceived by their cheap prices! Save yourself the hassle and buy your glasses from a more reputable company. Shipping is ridiculously slow, and the return... See more

Rated 5 out of 5 stars

I discovered GlassesPros.com approx 3 years ago after I broke the pair of glasses I purchased from my local optomistrist at retail price. GlassesPros.com had the same frame at wholesale cost. We... See more

Rated 5 out of 5 stars

GlassesPro has a really slick ordering process with a wide selection of eyeglasses. I placed an order last evening and decided go with the BOGOHALF option. I sent an email after hours to cancel my o... See more

Rated 5 out of 5 stars

I recently ordered 2 pairs of glasses with a complex prescription. The company provides quality products at reasonable prices and they make sure that they are made correctly. I had a minor issue and t... See more

Company replied

Company details

  1. Glasses store
  2. Sunglasses shop

About GlassesPros.com

Written by the company


GlassesPros.com – Your Trusted Online Eyewear Store

Discover the finest selection of eyewear at GlassesPros.com, your one-stop destination for high-quality glasses, sunglasses, and prescription eyewear.

Eyeglasses Banner

Our Commitment

We, at GlassesPros.com, are committed to providing our customers with a seamless online shopping experience for all their eyewear needs. We offer a wide variety of styles from top international brands and designers, ensuring that you will find the perfect pair of glasses to match your style and vision needs.

Why Choose Us

We understand that choosing glasses online can be a daunting task, and that's why we've made it our mission to simplify the process. Our user-friendly platform allows you to browse and select from thousands of frame styles and lens options, all from the comfort of your home.

Customer Satisfaction

What sets us apart is our dedication to customer satisfaction. We value our customers and are constantly striving to exceed their expectations with our exceptional customer service. Our team of highly trained customer service professionals is always ready to assist you, whether it's helping you choose the perfect pair of glasses or answering any queries you may have about our products or services.

Quality and Affordability

At GlassesPros.com, we prioritize quality and affordability. We believe that everyone should have access to superior eyewear without breaking the bank, and that's why we offer competitive prices on all our products. Additionally, we offer fast, reliable shipping and easy returns to make your shopping experience even more convenient.

Our Reviews

Don't just take our word for it - check out the reviews from our satisfied customers on TrustPilot. We're proud to have earned their trust and are committed to maintaining the highest standards of service.

Join Us Today

Join the GlassesPros.com community today and experience the difference. We look forward to serving all your eyewear needs.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

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Rated 5 out of 5 stars

Great Experience

Matt, a part of the customer service team was very helpful. He was friendly, knowledgeable of their products and met my expectations totally.

Carol

27 July 2023
Unprompted review
Rated 1 out of 5 stars

I am extremely unimpressed

I am extremely unimpressed. These are the most expensive and extremely cheap pair of glasses and they don't even sit straight on my face! Super pissed! I should have just stuck with Zenni Optical...

25 July 2023
Unprompted review
Rated 5 out of 5 stars

Purple/Burgundy/Silver-HAPPYNESS

Awesome! So happy to get the next edition of my glasses with the Modern Times®️Happiness. Perfect fit for the lenses I received and am happy with the design choices. Pricing and ease of applying my prescription with GlassesPros.com is a plus as well. Reading forward to the next pair!
-Koty

24 July 2023
Rated 5 out of 5 stars

Amazing

Wow what an amazing experience. I was stressed after crushing my 1 month old glasses that I had just purchased from a different local place. A quick visit to your website and 2 weeks later I have 2 sets of glasses for almost half the price I paid previously. Great fit/exactly what I was looking for. I really appreciate it. Thanks. I know where I am getting all my eyeglasses from now on.

6 July 2023
Rated 1 out of 5 stars

DNT WASTE YOUR MONEY

I ordered glasses for my 4 year old daughter and first of all it took forever to receive. Not only that the phone lines wouldn't work and after weeks of waiting I get an email saying due to some company issues the order was delayed. But the biggest thing is I hot defective glasses where the lense pops out and after complaining they said this is how it's going to be. This is Nonsense I will never order from them ever. VERY unprofessional people.

7 June 2023
Rated 5 out of 5 stars

Free shipping!!!

17 July 2023
GlassesPros.com logo

Reply from GlassesPros.com

Hi Daniel thank you for leaving us a review! We're thrilled that our free shipping policy was a positive aspect of your shopping experience with GlassesPros. We continually strive to provide the best service to our customers, and hearing feedback like this is always heartening.

Should you need any assistance in the future or if there's anything else we can do for you, please don't hesitate to reach out.

Rated 3 out of 5 stars

When I ordered there was a bogo offer

When I ordered there was a bogo offer. I noticed this changed later to a bogo1/2 off offer. (Confirmed Glasses Sale: Buy 1 Get 1 FREE! Hurry Before They Run Out) My customer support message was "pick out a pair and order them and I will take care of it and give you a discount". So I was to pick a pair out and use me credit card to buy them and hope it was taken care of? Very disappointed. ticket ID 157960 and subject "order ID is 000010764

20 June 2023
GlassesPros.com logo

Reply from GlassesPros.com

Hi Paula thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. At GlassesPros, we aim to deliver the best service and your satisfaction is extremely important to us.

We want to clarify that we've been keeping track of your concern and have sent you a detailed email. Rest assured, we are committed to resolving this matter and ensuring you receive the benefits of the BOGO offer that was active during your purchase.

It's important for us to mention that we never intend for our customers to feel uneasy about our process. We value your trust and are always working towards making your experience seamless and satisfactory.

Again, we sincerely apologize for the inconvenience you've faced, and appreciate your understanding and patience. Please do not hesitate to reply to our email or get in touch with our customer service team if you have any more questions or concerns.

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