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Glass Openings Reviews 

104
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Ordered and paid for one window with an advertised delivery date of two or three weeks. Called them after three weeks and could not be provided with any details. Called them again a couple of days la... See more

Rated 5 out of 5 stars

This company is the best Ive dealt with. From ordering to delivery seemless. The delivery drivers were fantastic going over and above what a delivery driver does , poor kitta had to unload a 5700mm... See more

Rated 5 out of 5 stars

Having received French doors and a matching window, I was guided through the whole process by two very patient and friendly ladies. The product is top quality and arrived in perfect condition. I wou... See more

Rated 5 out of 5 stars

Ordered bifold doors and aluminium windows for my house from glass openings. My local suppliers were coming in thousands more. I was worried when placing the order as saw some negative reviews online... See more

Company details

  1. Door manufacturer
  2. Aluminum Window Manufacturer
  3. PVC windows supplier

About Glass Openings

Written by the company

Glass Openings Logo

Certified manufacturer of Aluminium & UPVC Windows, Doors & Bifolds

- 10 Year Guarantee 🏆
- Fabricated in the UK 📍
- Nationwide Delivery 🚚


ALUMINIUM BIFOLDS DOORS WINDOWS

Contact info

3.9

Great

TrustScore 4 out of 5

104 reviews

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1-star

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Hasn’t replied to negative reviews

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3.9

All reviews

(104)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality and style of product are a very…

Quality and style of product are a very high quality, we had a 2 door bio folding grey with integral grey blinds, ran into an issue when fitting but 1 phone call, Glass openings eager to help and so simple to resolve, absolutely love them, a quality product at a reasonable price

24 November 2020
Rated 4 out of 5 stars

We are very pleased with the service and product

We are very pleased with the service we had from Glass Openings in the midst of the pandemic. The delivery window slipped a bit but understandable. The product is excellent quality and the sales process straight forward. Would certainly recommend them to friends and have done to family.

24 November 2020
Rated 2 out of 5 stars

Bifold doors arrived damaged

My anthracite bifold doors arrived scratched, and the door frame was also missing paint and scratched through what looked like poor handlings the factory. Taken nearly 2 weeks to get a replacement and still not arrived. Meanwhile I have a hole in my house with the cold and damp coming through for 2 weeks. I’ve also lost out financially because I’m having to pay builders to fit/remove/fit and to also stand around all day waiting for doors to arrive that did not arrive. I would not use this company again

24 November 2020
Unprompted review
Glass Openings logo

Reply from Glass Openings

Hi Zack
I’m sorry you felt that way. As per our terms and conditions (which are clearly stated on our website and guarantee documents) when you receive a door, and if there are any issues, you should not install the door. However, your fitters started installing the doors, then you had called to say that the door was the incorrect size for your opening and you needed a bigger door from the one that you had ordered, and then proceeded to say that the door you received was also ‘faulty’. We then received pictures of your door. In the pictures sent by yourself, the only places that there were damages, were the parts that you did not have any original packaging on.
Yet, we still gave you the benefit of the doubt, went against our company’s normal protocol, and did not come to collect the door for inspection, but instead went straight to production and began making you a replacement door. You then asked us if we could make your bespoke size door instead of the replacement door, but we said we could only fulfil a like for like door. Which meant you will receive the exact same door as a replacement with no ‘faults’.
Having explained to you on more than one occasion, that the doors and glass take 10 working days to actually complete and pass all QC testing, (this alone was fast tracked as our current lead time is 6weeks), you had agreed and were pleased with the fact you were getting a new door. I’m sorry you felt the need to leave a 2-star review, but we have tried our very best to accommodate you.
Many thanks,
Management

Rated 5 out of 5 stars

Highly recommend

I was recommended by my builder to order my bifold doors from Glass Openings. Little worried as it’s a lot of money to pay on the internet for an item. I need not have been they were fantastic. So pleased with them. Would recommend you have the fitted blinds.Really lovely helpful polite staff. They came when they said they would. Thank you Glass Openings would highly recommend.

9 November 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic, was nervous about ordering off eBay but 2 sets of bi-fold doors arrived on time and great quality. Down loaded the installation manual from their website, easy to follow and easy to install. Well done team one happy customer!

4 July 2020
Unprompted review
Rated 3 out of 5 stars

I bought and installed bi-fold doors…

I bought and installed bi-fold doors from Glass openings and they were great. All operating perfectly. But, unfortunately I was missing one of the door stay magnet backplates. I have requested several times for a replacement backplate, but I have had no reply to date!

23 June 2020
Unprompted review
Rated 5 out of 5 stars

Glass Openings Excellent Service

I got my 3 pane bifold from glass openings and I have to say I have received an excellent service and a quality product. Discussed my order and got advice from Jack who answered all my questions and offered suggestions which really helped me choose the right door. The product is a quality product. The price they offered beat anyone else by a mile. And finally the fitting service they provided was spot on all followed with a call back after some time to ask if the product was ok and if we needed any help. I have recommended them to friends and relatives and can say I received an excellent service and excellent aftercare.

12 June 2020
Unprompted review
Rated 5 out of 5 stars

I write this review 2 years after…

I write this review 2 years after purchasing my bifold doors and I can tell you that every step has been amazing.

When I ordered, I had so many questions and all of them where answered clearly. I was even shown different styles and Sam was really involved with what will suit my needs best.

My bifold doors are used almost every day especially in the summer and they still feel as new as the first day.

A few weeks ago, I emailed them regarding a query on how to clean and maintain the doors and they responded with an instant email and a phone call to see how I got on.

I am an extremely satisfied customer and would recommend glass openings to anyone who is looking to purchase bi-fold doors

8 June 2020
Unprompted review
Rated 5 out of 5 stars

Glassopenings bifold doors

Order placed 31 August for 4 panel bifold doors duo colour grey/white and integral blinds. Doors installed 20 October - and they are amazing - quality is excellent - price even better. Smoothness of the glide is excellent - but they are new - doors are about 1 mtr each so lets in a lot of light which is what we wanted - I would say if you can go for it and Glassopenings prices are absolutely amazing not expensive but quality is not compromised at all.
John the installer did an amazing job and Jack on phone was a pleasure to deal with.

22 October 2018
Unprompted review
Rated 5 out of 5 stars

Amazing set of bifolds

Amazing set of bifolds. Looks fantastic and operates with no faults at all. The staff were really helpful from purchase right through to installation. Top quality doors. Definitely recommend.

30 April 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Amazing product. Swift delivery. At such a stressful time Glassopenings came to my rescue. Recommended for anyone undergoing refurbishment and in need of bifolding doors.

30 April 2018
Unprompted review
Rated 5 out of 5 stars

Amazing doors

My doors arrived early and were fitted within the same week, absolutely love them.
Great high quality doors that are easy to open and great to look at, would definitely recommend.

27 April 2018
Unprompted review

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