Gleamers Carpet Cleaning Reviews 

34
•
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

I booked the company to clean my couch. Following the clean, I noticed damage to my laminate floor as the couch was soaked and no protective sheet was put down. The couch was also left extremely we... See more

Rated 1 out of 5 stars

Feel bad writing this but I expect much more for £135.00. Had booked in for my mums leather suite to br cleaned. It was beige and as big discoloured. I accepted that the discolouring could not be... See more

Rated 3 out of 5 stars

I am some what nervous, having read the negative reviews after booking on a friends recomendation. The online booking system is very easy for us (pensioners) I gave 3 stars for the booking system... See more

Rated 5 out of 5 stars

What can I say I've read some reviews on here and to my personal opinion I today have had a Gleaners cleaner here to Valet my Land Rover and the service was amazing car looks amazing inside and out an... See more

Company details

  1. Carpet cleaning service
  2. also in
  3. Curtain and upholstery cleaning service
  4. Upholstery cleaning service

Written by the company

Looking for a quick and easy way to get your carpets looking clean and fresh? Check out Gleamers Carpet And Sofa Cleaning! Gleamers offer a professional and thorough carpet cleaning service that will leave your carpets looking like new. We use the latest cleaning technology and equipment to ensure that your carpets are cleaned deeply and gently, making them look and feel refreshed. We also offer a money-back satisfaction guarantee so you can be sure you're getting the best possible value for your money. Contact us today to book your appointment for carpet cleaning in!


Contact info

2.5

Poor

TrustScore 2.5 out of 5

34 reviews

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No recent history of asking for reviews

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2.5

All reviews

(34)

4 reviews in the last 12 months

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Rated 3 out of 5 stars

Had my carpets cleaned today they do…

Had my carpets cleaned today they do look clean but are very wet heating is on but not making much difference will take a lot longer than the 4 hours specified to dry be more like 12 I. The past I have had my carpets cleaned but never been left this wet before

6 January 2024
Unprompted review
Gleamers Carpet Cleaning logo

Reply from Gleamers Carpet Cleaning

Hi Mrs Cavanagh unfortunately this time of year it takes a lot longer to dry. In the summer for example it can take an hour. I’m glad the clean was good as that we can control unfortunately the weather is out of our hands.

Rated 1 out of 5 stars

Very disappointing

I booked a showroom valet for the Friday before Christmas at 2:30pm. I got a last minute text from the valeter saying that she could not get to me until 3:40pm. At this time it would have been almost dark. Although inconvenient, I had no choice but to reschedule for Sunday morning (Christmas Eve) as it needed to be done before Xmas.

The results of the valet were very disappointing. My upholstery was not dirty or stained beforehand but they used a huge amount of water on it anyway and it was left in an absolutely sodden condition.
I followed the company directions for drying times but it still remains sodden many hours later. I doubt that I will be able to drive it on Christmas Day (which was the point of having it done in the first place).

There was debris left in one of the door pockets, the steering wheel was left dirty (I removed this quite easily myself afterwards) and the white leather headrests have streaks across them where some parts have been cleaned and some have been left dirty.

The whole job felt very rushed, half-hearted and unprofessional.

Unfortunately, due to the time reschedule, I was not present when the job was completed so could not complain directly to the valeter.

The results were nothing like what I would expect from a 'showroom' and I would never recommend or use this company again. I could easily have got the same results myself (without the sodden upholstery).

Reply to reply:

The website and phone number are exactly the same for both Gleamers car valeting and Gleamers sofa and carpet cleaning.

If you want to send me a working link to the 'separate company' website, I'll be happy to post my review there.

Until then, I'll assume that both services are run by the same company and the review will remain here.

24 December 2023
Unprompted review
Gleamers Carpet Cleaning logo

Reply from Gleamers Carpet Cleaning

Hi Victoria I’m sorry that you have had a bad experience with Gleamers car valeting but this is Gleamers Carpet and Sofa Cleaning I would appreciate it if you could remove the review and put it on the correct company profile. Thank you

That’s fine if you want to leave the review but this company doesn’t do valeting it’s a carpet cleaning company. No hard feelings and all the best for the new year Victoria

Rated 1 out of 5 stars

Waste of space

I did do what u said and it was still longer than 8 hours.. also i have spoken to another company and they also sold my couch should of not have been left so wet..Came and done my couch and stairs and landing on mo day 30th October. And oh my god what a mess...my couch has takin 2 days to dry as he left it soaking wet and there was water left all over my living room floor wouldn't book with these and no apologies.. messaged through Facebook and now they have blocked me.

30 October 2023
Unprompted review
Gleamers Carpet Cleaning logo

Reply from Gleamers Carpet Cleaning

Hi Shell I sent you the drying times advice and message the quickest way to dry the sofa out, you said you didn’t want to do it so my hands are a bit tied.

https://gleamerscleaning.co.uk/drying-times

Rated 5 out of 5 stars

Great service

Great service, lovely staff! Done a great job cleaning our carpets & sofa . Booked again thanks.

5 September 2023
Unprompted review
Gleamers Carpet Cleaning logo

Reply from Gleamers Carpet Cleaning

Brilliant thank you Leah

Rated 5 out of 5 stars

Great service. Will use again.

I booked a carpet clean using Gleamers handy online booking form (following seeing their work on Instagram). They did a fantastic job cleaning up a heavily stained carpet and it was dry in no time. Customer service was also great. Will definitely use again.

15 August 2023
Unprompted review
Gleamers Carpet Cleaning logo

Reply from Gleamers Carpet Cleaning

Brilliant thank you Stephanie

Rated 5 out of 5 stars

Brilliant

Great communication, lads turns up on time and did a cracking job on my sofa would highly recommend

4 August 2023
Unprompted review
Gleamers Carpet Cleaning logo

Reply from Gleamers Carpet Cleaning

Brilliant thank you

Rated 5 out of 5 stars

Cannot recommend them enough

Cannot recommend them enough. We moved into a student house 4 weeks ago now and when we moved in the place wasn’t liveable. The guys came round and changed our carpets from brown back to cream again. Lovely man and young lad that came. Move out furniture back for us. Even got rid of all chewing gum that was left around the house. Would definitely use them again xx

17 July 2023
Unprompted review

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