Found a getting harder to find bottle of Crawfords 5 star on Glenbotal website, ordered on Monday 8th June and received a well packaged bottle on the Thursday morning. I was kept well informed of th... See more
Company replied
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Review summary
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Reviews shaping this summary
The price I paid for the Whiskey purchased was lower than any other on-line provider I could find. The delivery of my whiskey was very prompt and the item was in perfect condition.
Company replied
Unfortunately, due to Royal Mail misplacing my bottle it took a couple weeks to arrive. But customer service from Nimrod was outstanding. Very pleased with the outcome. And my JD collection is getti... See more
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First and foremost, their stock is amazing. Such a great selection of Cognacs, but no ordinary Cognacs, some of the best available! Secondly, their communication and customer service is second to no... See more
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4.3
Excellent
153 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 24 hours
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Online contact and ordering first class
Online contact and ordering first class. Fast reply after placing order and updates on delivery, wil use Glenbotal again. Recommend many thanks…
3 February 2026
Unprompted review
Reply from Glenbotal
Thank you for the kind words! It was a pleasure helping you, and we look forward to seeing you at Glenbotal again soon.
Reply from Glenbotal
Hi Rob, thanks for the recommendation. We try to keep things as efficient as possible from start to finish, so it’s great to know we hit the mark for you.
I was looking for a bottle of 1990…
I was looking for a bottle of 1990 Balblair and amazingly they had one in stock! Even better it was a litre bottle! Great service, arrived much more quickly than the one I bought in South Africa last year.
16 January 2026
Unprompted review
Reply from Glenbotal
We’re glad we could get it to you fast. Enjoy the dram!
Great communication on the message I…
Great communication on the message I sent regarding a specific bottle they sorted it right away and sent it for me with really fast delivery. More than happy to recommend thanks guys
21 January 2026
Unprompted review
Reply from Glenbotal
We’re glad we could get that specific bottle sorted for you quickly. Thanks for the recommendation; it really means a lot to our team.
Rare bottle found
I was looking for a rare bottle that was discontinued over 10 years ago. I couldn’t believe Glenbotal has this in stock. Good price and delivered safely.
8 January 2026
Reply from Glenbotal
Finding gems and rare bottles is our passion, so it’s great to know that others share this too! We were delighted to have that discontinued bottle in stock for you and even happier to hear it arrived safely. Enjoy the dram!
Great customer service
Unfortunately, due to Royal Mail misplacing my bottle it took a couple weeks to arrive.
But customer service from Nimrod was outstanding. Very pleased with the outcome. And my JD collection is getting bigger. Will definitely be using Glenbotal again. And highly recommend them.
5 December 2025
Reply from Glenbotal
Thanks so much for the kind words — and for hanging in there while Royal Mail sorted things out. Delighted it arrived safely in the end, and love hearing your JD collection is growing. We’ll be here for the next addition anytime.
Reply from Glenbotal
Thank you!
Great price for a whisky my partner…
Great price for a whisky my partner loves! It came well packed, secure and well in time for Christmas x
5 December 2025
Reply from Glenbotal
Thank you for your review. We are happy to hear that the bottle arrived in time.
Reply from Glenbotal
Thank you!
Reply from Glenbotal
Thank you. Happy that it got delivered on time for Christmas!
Brilliant company to deal with
Brilliant company to deal with, over the moon with my purchase and packaging and delivered on time. Would certainly use you again thanks again .
12 December 2025
Reply from Glenbotal
Thank you. We really appreciate your kind words.
Great service
Great price and immediate, well packaged delivery. Thanks 👍🏻
22 December 2025
Unprompted review
Reply from Glenbotal
Thank you for your review!
Whisky for in time for Christmas
I saw a bottle of Caoran Reserve 12 year old Glenfiddich Whisky 70 cl online for £99 and the price looked to good to be true as I'd seen some go gor £240.
I wanted it for a Christmas present for my wife but wasn't sure if it was a real offer or if they had it in stock and it would arrive in time for Christmas.
I called the shop and spoke to a man who checked and verified that they had a few bottles at that price and he said he would dispatch it as soon as the order was made online.
I ordered the Whisky and it arrived via royal mail a few days later and in time for Christmas.
I couldn't be happier with the price, customer service, delivery and the Whisky.
I'd recommend Glenbotal to anyone looking for a special bottle of Whisky.
5 December 2025
Reply from Glenbotal
Thanks so much for sharing this, and for ordering with us. We will be here anytime you want another bottle.
Reply from Glenbotal
Thanks so much, Francis — delighted the bottle landed fast and snug. Enjoy the dram!
Reply from Glenbotal
Brilliant to hear, Wayne! Thanks for the 5⭐️ and for choosing us!
Great service … delighted to get the…
Great service … delighted to get the last bottle of Balvenie 10 from the 1980’s !
8 December 2025
Unprompted review
Reply from Glenbotal
Fantastic pick — the last 1980s Balvenie 10 is a proper time capsule. Enjoy it!
Great Cognac
First and foremost, their stock is amazing. Such a great selection of Cognacs, but no ordinary Cognacs, some of the best available! Secondly, their communication and customer service is second to none. They gave me great advice and once I placed the order they delivered on a timely basis. They were so good, I placed a second order!
5 December 2025
Reply from Glenbotal
Joe, huge thanks — thrilled you enjoyed the Cognac selection and the guidance. We’ll keep lining up special finds. We really appreciate your trust!
Good website good prices reliable quick…
Good website good prices reliable quick service snd delivery
1 December 2025
Reply from Glenbotal
Thank you, Jo, really appreciate your review!
Good company.
Very well packaged. Excellent delivery time. Would definitely order again.
28 November 2025
Reply from Glenbotal
Much appreciated, Wayne!
Fantastic service my bottle was…
Fantastic service my bottle was delivered with no problems excellent customer service would recommend
14 November 2025
Reply from Glenbotal
Thank you so much for your review!
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