Global Windows Reviews 

341
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the windows and doors, noting how sturdy, well-made, and transformative their new home installations truly are. Many consumers also highlight the professional, highly efficient, and exceptionally friendly service provided by every staff member from the initial quote to final installation. Some people also felt that returning to the business for additional home improvements over the years was an easy choice due to their reliable standards. Reviewers frequently appreciate the meticulous cleanup performed by the installation teams, ensuring that homes remain completely spotless and tidy after the work.

What people talk about most

Service

People report positive experiences with service, highlighting thorough information and reliable execution... See more

Staff

Customers expressed great satisfaction with the staff, noting that the team was polite, efficient, and... See more

Product

Consumers find product satisfaction to be exceptionally high, sharing widespread delight with their new... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the superb products and... See more

Customer service

Users describe positive interactions with customer service, highlighting professional advice and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Massive thanks to all at Global windows. Right from the first visit through to the final sign off everyone has been first class in their customer service, professionalism, communication and expertise.... See more

Company replied

Rated 5 out of 5 stars

Would like to thank everyone at Global windows from start to finish . Absolutely fantastic job, and we are highly pleased with our new Windows and door. The guys who did the job left everything cle... See more

Company replied

Rated 5 out of 5 stars

This is the second time we have used Global Windows, we chose to entrust them this time with our elderly Mums home. The service and courtesy she received prior to and during the work, was... See more

Company replied

Rated 5 out of 5 stars

We had a great experience getting a new front door with Global Windows. Paul and Trevor were very helpful when choosing our door, navigating the different options and helping us when we made changes t... See more

Company replied


Company details

  1. Window installation service
  2. also in
  3. Conservatory Specialist
  4. Double Glazing Installer
  5. PVC windows supplier

Written by the company

Global Windows is a family run double glazing company based in Sheffield, South Yorkshire. We have an excellent reputation for quality products and highly skilled installation teams. We place great emphasis on customer care, so it’s no surprise that much of our business is generated by recommendations and positive customer testimonials. Visit our indoor showroom in Handsworth, Sheffield to meet our friendly team and see all our products on display.


Contact info

5.0

Excellent

TrustScore 5 out of 5

341 reviews

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5.0

All reviews

(341)

56 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor quality

Every time I had issues they said it wasn't covered in warranty my door handles stick and the chrome's comming off in the first couple of years
Sorry not covered I wouldn't buy a nothing again from this company looking for a conservatory but this company won't be on the quote list

2 February 2024
Unprompted review
Global Windows logo

Reply from Global Windows

Hi Anthony, thank you for taking the time to share your feedback with us. We're truly sorry to hear about the issues you've experienced with your door handles and the chrome coming off.

We apologise if there has been any confusion regarding the warranty coverage for your specific concerns as our records show we have replaced items under guarantee before. While we do have a standard 10-year guarantee, we also strive to provide ongoing support and assistance to our valued customers, even beyond the warranty period.

We want to assure you that your satisfaction is important to us, and we would greatly appreciate the opportunity to address the issues you've raised. Despite the fact that your original installation is now past its 10-year guarantee, we're more than happy to look into this for you.

Please reach out to our customer service team using the below email address at your earliest convenience so that we can discuss the matter further and explore potential solutions.

Customerservice@global-windows.co.uk

Rated 5 out of 5 stars

Just had a new composite door fitted

Just had a new composite door fitted. Happy from start to finish from choosing the door at the showroom, arranging and finally the fitting.

24 November 2023
Unprompted review
Global Windows logo

Reply from Global Windows

Hi Terry, thank you for the 5 stars ⭐ and for using us for your new Composite Door. Great to hear you visited our showroom as well to help choose your new door. If you need anything in the future please let us know 😊 thanks again from all the team at Global Windows 🌍

Rated 5 out of 5 stars

What a great company

What a great company, the fitters Arron & Keegan, where superb polite,friendly and very clean will deffo have them back to sort our conservatory out later in the year. Brilliant no other word 👏

2 January 2024
Unprompted review
Global Windows logo

Reply from Global Windows

Hi Gary, thank you for the review 😊 appreciate your kind comments, especially the 'great company' one. Great to hear you will be in touch later on in the year 😊 if you need anything in the meantime though, please let us know. Many thanks from everyone at Global Windows 🌍

Rated 5 out of 5 stars

New sunroom!

In November 2023, Global Windows replaced our leaky 28 year old conservatory with a properly built sunroom extension. We found them to be a really good company to deal with, and are delighted with the outcome. Global did a great job, from the design advice and the survey, all the way through the actual build. The staff on the project –builders, fitters, plasterer and electrician, were very experienced and their workmanship was to an excellent standard. They worked extremely hard through less than ideal weather, kept to schedule, and tidied up very well at all stages. There were regular site visits from Joe, the project manager, who kept us well informed and dealt very quickly with any queries we had, making the whole process painless and stress-free. The buildings inspector visited several times, and even the owner of the company! The new sunroom has transformed the back of the house. All in all, Global are very professional and well organised, and they delivered excellent value for money; we highly recommend them.

8 December 2023
Unprompted review
Global Windows logo

Reply from Global Windows

Hi Anne, thank you for taking the time to leave us your fantastic review 😊 delighted to hear how much you are enjoying your new sunroom and that you found the whole experience stress free, because we know how much building work can cause anxiety and stresses in the home. Thank you again for using us and taking the time to leave us your feedback 😊 if you need us in the future, please do not hesitate to get in touch. Many thanks from all the team at Global Windows 🌍

Rated 5 out of 5 stars

Glad we chose Global for our recent…

Glad we chose Global for our recent windows. From start to finish the whole experience has been great & I couldnt fault the company at all. Starting with Doug in the showroom, who didn't harass us (We have anyone giving us the hard sell!), he just let us browse through the entire shop until we where ready to discuss things further, to James the surveyor who swiftly booked in and conducted a quantity survey of the entire house to Mark & Ant fitting the windows in such a timely manner and in quite awful weather too!

All very knowledgeable & professional people, was quite worried over the amount of work that would have been needed for the front of the house however Mark & Ant knew what they were doing from start to finish.

I'd like to mention again Mark & Ant who did a brilliant job fitting the windows professionally from start to finish. Turned up exactly when they said they would and made sure we where OK with everything along the way. They also left each room spotless after finishing and did a great job repointing some of the brickwork after completion. We hope when we do come back for our doors we get Mark & Ant again.

We'll see you again for the doors shortly I'm sure.

Would 100% recommend to anyone.

Thank you

3 January 2024
Unprompted review
Global Windows logo

Reply from Global Windows

Dear Customer, thank you ever so much for the detailed feedback 😊 we have passed your review onto the whole team, especially, Doug, James, Mark & Ant. Delighted to hear how happy you are with the service you received and we look forward to hearing from you when you need those doors doing 😊 take care in the meantime from all the team at Global Windows 🌍

Rated 5 out of 5 stars

Friendly Company

A lovely company to deal with.
Mick Broadband(sales) was helpful and very patient while we were deciding.
The surveyor, James was friendly and did an excellent job when measuring up.
The door fitters Sean and Andy were pleasant and did a good job.
All the staff were very helpful

9 November 2023
Unprompted review
Global Windows logo

Reply from Global Windows

Hi Gillian, thank you for leaving your review 😊 we like to think we are a lovely company to deal with so we are pleased you think so to 😊 We have passed your comments onto the whole team, especially, Mick, James, Sean & Andy. if you need us in the future, please just give us a call 😊🌍

Rated 5 out of 5 stars

Just had our bifold doors completed by…

Just had our bifold doors completed by the plasterer. Craig has done a fantastic job a credit to Global WindowsThank you so much to everyone involved . Would highly recommend this company .

30 November 2023
Unprompted review
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Reply from Global Windows

Hi Karen, thank you for completing another review after Craig the plasterer had been to complete your installation after the brickwork removal we did for your new bifold 😊 you know where we are if you need us in the future 😊🌍

Rated 5 out of 5 stars

Excellent

Excellent! Efficient, polite, professional. Can't fault them.

20 October 2023
Unprompted review
Global Windows logo

Reply from Global Windows

Hi, thanks for the 5 stars ⭐ we can't ask for anymore than that 😊 thanks again for leaving your feedback. Take care from all the team at Global Windows 🌍

Rated 5 out of 5 stars

Just an update for a composite door we…

Just an update for a composite door we had fitted in September, noticed a small issue with the door needing a little push to complete the locking process, after it was closed.
All it wanted was a small adjustment on the locks, and now all good.
From my telephone to Global Windows, to arranging an engineer to call, and rectify the problem all went smoothly and sorted promptly.

Very pleased with the service received.

1 September 2023
Unprompted review
Global Windows logo

Reply from Global Windows

Hi, thanks again for yet another review from yourselves 😊 great to hear that the little issue you had has been sorted. Sometimes they just need a little adjustment. But we are always here if you need us as you have seen for yourself 😊 thanks again for your reviews and for being a Global Ambassador! 🌍

Rated 5 out of 5 stars

Just had a new door fitted by Global…

Just had a new door fitted by Global Windows. We visited their showroom and had a lovely welcome. The receptionist got their salesman Doug to explain all the different options. We chose the door and Doug came to check all our measurements. We were never under any pressure. Shaun and Andy who came to fit the door were very friendly, neat and tidy and left no mess. Would highly recommend Global

20 October 2023
Unprompted review
Global Windows logo

Reply from Global Windows

Hi Janet, thanks for the 5 stars ⭐ great to hear you visit our showroom and delighted to hear of the warm reception you received when doing so 😊 thank you for the special mentions of Doug, Andy and & Shaun as well, they pass on their thanks. If you need anything in the future, please let us know 😊🌍

Rated 5 out of 5 stars

Fully Deserved 5 stars

Having obtained four quotes to supply and fit 13 windows and three doors we decided to go with Global Windows. Although they were not the least expensive, they turned out to be good value and did not cause us any doubts about whether we had made the right choice.
From initial contact with Paul (who visited and produced the quote), through James (who completed the detailed survey) Andy and Shawn (the installers) to Michael (who followed-up to replace a slightly scratched door hinge), all impressed. Everything was totally professional. Andy and Shawn deserve a special mention for toiling away without complaint replacing 5 of the windows and a patio door in a south facing wall in the blazing sun with temperatures approaching 30 degrees.
We would not hesitate recommending this company.

7 September 2023
Unprompted review
Global Windows logo

Reply from Global Windows

Hi Derek, thank you for the 5 stars ⭐ we have let everyone who was involved with your installation of your feedback 😊 delighted to hear you would recommend us as well, be sure to use our recommend a friend page on our website when doing so! Thanks again for taking the time to leave us your review regarding your experience. Take care from all the team at Global Windows 😊🌍

Rated 5 out of 5 stars

Global is always my first choice for…

Global is always my first choice for doors, windows and conservatories. They have always been consistently good and competitively prices. In my opinion, there is no reason to look anywhere else. I have been a Global customer for over 20 years and have always been happy with their service, quality and aftercare.

19 October 2023
Unprompted review
Global Windows logo

Reply from Global Windows

Hi, thanks for always choosing us as your first choice 😊 we do our very best to give the highest level of service we can. It's great to hear you have been using us for 20 years. Here is to the next 20 😊 thanks again for your review and you certainly know where were we are if you need us in the future 😊🌍

Rated 5 out of 5 stars

Could not express our gratitude for…

Could not express our gratitude for these guys anymore of we tried they were amazing and spot on very friendly and easy to communicate with. The products them selves are outstanding and high quality the installation was efficient and spot on and would highly recommend them to anyone our new doors are amazing thank you

12 October 2023
Unprompted review
Global Windows logo

Reply from Global Windows

Hi Leah, thank you for your review 😊 we are thrilled to hear how happy you are with the whole service from start to finish! Don't forget to use our recommend a friend page on our website when recommending us 😊 thanks again and take care from all at Global Windows 🌍

Rated 5 out of 5 stars

We had the pleasure of having a…

We had the pleasure of having a conservatory designed and built by Global Windows of Rotherham years ago and have been delighted and satisfied with such an excellent addition to our home. It is light, airy, comfortable and pleasure to be in with beautiful quality windows and doors and
workmanship second to none.
14 years have passed on and it had recently developed a ‘niggle’ on the exterior. We rang Global for advice, who listened, responded and agreed to send someone out.
The next day Russell (who was at our original installation) and Joe came out to inspect, giving reassurances. A date was agreed for this exterior work to be carried out. This has now been attended to promptly, efficiently and professionally by Mick and Mark. Both smiling, getting straight on with the work on arrival. Thank you so much.
We cannot recommend and rate Global and staff highly enough. We have never had a moment of regret purchasing from Global Windows U.K. They are the best. We speak from experience.

24 October 2023
Unprompted review
Global Windows logo

Reply from Global Windows

Hi Marjorie, thanks for leaving your comments regarding us coming out to your property, 14 years since we installed your conservatory. We are always here to service our customers past and present 😊 great to hear Mick & Mark solved the little issue you were having. Take care and thanks again for your review 😊🌍

Rated 5 out of 5 stars

I can't recommend Global Windows…

I can't recommend Global Windows enough. They are well-priced, quality windows with excellent service. Crucially (and unusually with a lot of things) their after care is great. I had a small issue that they came and sorted very quickly with no fuss. They gave me a time and arrived at that time. Polite, efficient and all about quality service, not just getting your money and then not interested as some companies are. Super impressed! Thank you, Global Windows.

26 October 2023
Unprompted review
Global Windows logo

Reply from Global Windows

Hi Sharon, thank you for the 5 stars ⭐ it's great to hear how happy you are with your new products, especially the aftercare service, we pride ourselves on our customer service so we are delighted to hear this showed during your experience 😊 if you need anything else from us in the future, please get in touch. Many thanks from all the team at Global Windows 😊🌍

Rated 5 out of 5 stars

Quality service

Myself and my partner can not praise global windows enough.
From start to finish we have had the best experience. We have had 10 windows and 2 composite doors.
Firstly our meeting with Trevor who spent a good 1.5 hours with us talking us through every detail and answered any questions we had. Showed us examples of their windows and doors. Helped choose colours and designs that would be right for our home. You absolutely need Trevor when choosing your new windows and doors, you are guaranteed to have the best.
Communication was brill throughout it all, they called on the second day of installation to ensure we was happy with how everything was going and happy with the service from the installation guys.
Now on to the installation guys, requesting them is a must. Andy and Shaun fantastic guys, turned up on time and cracked on. No messing or slacking just got the job done. They do their job to perfection, clean up after each day, very friendly with great customer service. Took so much care with our home. They are an absolute credit to the company.

Will 100% recommend global windows. Top service and great price.

25 October 2023
Unprompted review
Global Windows logo

Reply from Global Windows

Hi Hollie, thanks for taking the time to leave us your review 😊 it's greatly appreciated by the whole team, especially Trevor, Andy and Shaun with them getting a special mention! Be sure to use our recommend a friend page on our website to earn yourself a £30 M&S voucher when doing so 😊 you know where we are if you ever need us in the future. Take care from everyone at Global Windows 🌍

Rated 5 out of 5 stars

Thank You Very Much!

Firstly, apologies to all the team at Global Windows. We had a large installation done in April/May but we’ve been in such a mess since it’s taken this long to even throw a few words up.

The time, effort and extra attention to detail throughout the process was outstanding. Every team involved in what turned out to be a 3/4 week job worked to make my home a better place.

They never came to us with problems, only solutions. If we had a problem or query or some new bright idea we wanted implemented, they made it happen with minimal fuss, and Joe(project manager) was never but a call away.

My only complaint would be that we asked not to have the vents in the bi-folds as we wanted maximum glass, and if we had been told they were mandatory we would have gone for taller doors to accommodate.

Other than that, I would highly recommend Global to anyone looking to get work done. I can’t praise their quality, workmanship enough and the improvements they made to the house structure makes their work stand out even more.

Gonna stop now before it gets cringey😀

25 April 2023
Unprompted review
Global Windows logo

Reply from Global Windows

Hi Kabelo and Angela, thank you ever so much for your detailed review 😊 it's great to hear how happy your are and we for one don't find it cringey, we are delighted you are so happy with what we have done for you. We have passed all your comments onto the team who are extremely grateful. It's always nice to hear positive feedback from our customers 😊 thanks again for choosing Global Windows 🌍

Rated 5 out of 5 stars

Very impressed with Global Windows from the start.

Very impressed with Global Windows from the start. Kept informed of progress all the way up to the fitting day.
Originally I only wanted the two doors and the kitchen and bathroom windows replacing. The low/fair pricing allowed me to add the two bedroom windows as well and still be way under my perceived budget.
The fitters (father & daughter) arrived on the agreed date and fitted the lot in one day, not two as first thought. They did an excellent professional job, the quality of their work is exceptional.
The composite (front) door looks great, as does the rest.
We're so happy to now have doors and windows that actually fit in their hole, that close properly and don't let the wind blow through. I can already feel the difference.

4 October 2023
Unprompted review
Global Windows logo

Reply from Global Windows

Hi Al, thank you for the detailed review 😊 delighted to hear you are already feeling the difference as well. If you need us in the future at all, please let us know 😊 take care from the whole team at Global Windows 🌍

Rated 5 out of 5 stars

Very professional. Excellent workmanship.

We had Global install two new windows in our home. They were brilliant start to finish. Very professional, very accommodating and very attentive. Communication was excellent all through the process. Global Windows where a pleasure to deal with and are already booked in to install my parents windows.

An excellent, professional, friendly company. Great job. Thank you to all the team.

Mr Cowley, Whiston, Rotherham

27 September 2023
Unprompted review
Global Windows logo

Reply from Global Windows

Hi Mr Cowley, we are delighted to hear happy you are with your 2 windows and that you have already recommended you parents 😊 the 2 flush sash Residence we have installed look lovely if we do say so ourselves. If you ever need anything in the future please don't hesitate to give us a call 😊🌍

Rated 5 out of 5 stars

Global Windows review

We used Global Windows to replace our existing doors and windows. From initial sale to installation process they provided a friendly and professional service. In particular we were impressed with the two installers, Andy and Sean, who were extremely professional and helpful. We have no hesitation to recommend global windows to others.

2 October 2023
Unprompted review
Global Windows logo

Reply from Global Windows

Hi Lynne, thank you for taking the time to leave your review 😊 we have passed your comments onto the whole team as well as Andy & Shaun who have also said to say thank you 😊 when recommending us, use our recommend a friend scheme on our website to get a £30 M&S voucher every time someone you recommend signs up with us. Thanks again for choosing Global Windows 😊🌍

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