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Company details

  1. Cryptocurrency Service

About HashKey Global

Written by the company

Compliance with Regulations

HashKey Global is licensed by the Bermuda Monetary Authority (BMA), with a Class-F license (Registration Number: 202302864) to conduct the following activities:

  • Issuing, selling, or redeeming virtual coins, tokens, or any other form of digital assets
  • Operating as a payment service provider business utilizing digital assets
  • Operating as a digital asset exchange
  • Providing custodial wallet services
  • Operating as a digital asset derivative exchange provider

Segregated User Assets

Customer assets are stored in independent custodial wallets strictly segregated from HashKey's house assets. The exchange does not use or lend out client assets for any purposes.

Assets Storage in Cold Wallet

90% of assets are stored in cold wallets to mitigate the risk of large-scale losses. Our cold wallets are safeguarded with military-grade security protocols.

Independent Custody Infrastructure

A licensed custody framework is used to protect cold wallets. (TCSP-licensed [License No. TC006486]). Corporate-level HSM with FIPS 140-2 Level 3 certification secures private key generation and storage.

Independent Auditing

Annual financial statements are prepared in accordance with International Financial Reporting Standards (IFRS), audited by an independent international audit firm, and filed with regulatory authorities.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 28% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Complete and total scam

Complete and total scam, went to withdrawal my money and they said I owe an additional 20%
This is a total scam Do not use!!!

These people are unethical

13 November 2025
Unprompted review
Rated 1 out of 5 stars

terrible customer service

terrible customer service. takes a very long time to address important and simple requests. customer service team does not know how to professionally, directly and quickly address issues. horrible platform. would not recommend.

1 October 2025
Unprompted review
Rated 1 out of 5 stars

I went to withdraw my deposited funds…

I went to withdraw my deposited funds from Hashkey and they accused me of money laundering and demanded $362 in order to withdraw my balance after reviewing my identity. After sending identification and $362 customer service refused to respond to numerous requests for updates. This platform is a complete SCAM site! Avoid at all costs.

6 August 2025
Unprompted review
Rated 2 out of 5 stars

To participate in the pool

To participate in the pool, I placed funds into my hashkey global account. I missed the lauchpool because the $$ hasn't appeared on my balance.

I made seven calls to the help line my issue has not been prompty resolved, they told me that 10% of my salary would be required.

Coming across a reliable bussiness, NOR VEN HUB... is a breakthrough for me they have a great customer service and I like their chart and new user promotions.

21 May 2025
Unprompted review
HashKey Global  logo

Reply from HashKey Global

Thank you for your input, in order for us to further investigate, can you outreach to us via livechat so we can help you to address your concern instantly?https://static.zdassets.com/web_widget/latest/liveChat.html?v=10#key=hashkeygroup4435.zendesk.com Or you can leave us your UID or email so we can follow it up with you

Rated 1 out of 5 stars

Hashglobalp.com is a scam i invested…

Hashglobalp.com is a scam i invested $800000 and cannot withdraw funds. They said I needed to pay 15% of my funds to taxes when I paid them they said i was late and had to pay a credit score of 20% of my funds. To withdraw any funds then they said i was laundering money and had to pay 15% again to withdraw any funds they are a scam!!!!!!

1 May 2025
Unprompted review
HashKey Global  logo

Reply from HashKey Global

Thank you for your input, in order for us to further investigate, can you outreach to us via live chat so we can help you to address your concern instantly?https://static.zdassets.com/web_widget/latest/liveChat.html?v=10#key=hashkeygroup4435.zendesk.com

Rated 1 out of 5 stars

I have 128,000 an account with HASHKEY

I have 103,000in an account with hashkey they said I could withdraw .i did all withdraw instructions then they say sent to merchant for withdrawal it came back merchant wouldn’t accept. I did this again with different bank then they said I didn’t use foreign currency withdraw. No one ever told me about this. Then to continue withdraw I had to put up 25,000 to prove I was real. I also finally was able to do this and again replied for withdrawal. After finally completing all steps for withdraw they came back saying basically I was a computer spy and wanted 53,000 to withdrawal this I couldn’t do. So know they have my 128,000 and no possible way to withdraw. I think they are a punch of scammers that are just out to take easy targets money.They won’t even listen to reason or unwilling to help solve this situation. If you mess up with them your screwed and they take your money.This is a company that has no heart and will take your money with the slightest mistake.if your wise and not very savy on these things I would advise against doing business with them unless you just have money to give away. Basically in my opinion they are a bunch of CROOKSAnd foreign SCAMMERS. LEON K.

28 March 2025
Unprompted review
HashKey Global  logo

Reply from HashKey Global

Thank you for your input, in order for us to further investigate, can you outreach to us via livechat so we can help you to address your concern instantly?https://static.zdassets.com/web_widget/latest/liveChat.html?v=10#key=hashkeygroup4435.zendesk.com

Rated 1 out of 5 stars

Hmm just received an email with a…

Hmm just received an email with a verification code from HashKey and telling me that I’ve registering with hash key. Although I’ve never heard of it… spam?

13 March 2025
Unprompted review
HashKey Global  logo

Reply from HashKey Global

Dear User,

We would like to inform you of a potential security issue that may have affected your email address. It appears that some unauthorized activity has occurred, where email addresses similar to yours have been used for registration attempts on our platform. Please note, this does not mean your account has been compromised, as no action was taken on your part.

However, we recommend taking the following steps to ensure the security of your information:
1. Change Your Email Password: Ensure that your email account is secure by changing your password, especially if it’s shared across multiple sites or services.
2.Enable Two-Factor Authentication (2FA): If your email provider offers it, enable 2FA to further protect your account from unauthorized access.
3.Monitor for Suspicious Activity: Keep an eye out for any unusual emails or activities related to your email account. If you notice anything suspicious, please report it to your email provider immediately.

Rated 5 out of 5 stars

Really nice

12 March 2025
HashKey Global  logo

Reply from HashKey Global

Appreciate your feedback and constructive advice, your opinion carries a lot of weight for our ongoing growth, keep building with you all together, thanks again!

Rated 5 out of 5 stars

The customer support is great

The customer support is great, I also love their charts and campaigns for new users

11 March 2025
HashKey Global  logo

Reply from HashKey Global

Appreciate your feedback and constructive advice, your opinion carries a lot of weight for our ongoing growth, keep building with you all together, thanks again!

Rated 5 out of 5 stars

One of the newly app that gaves me…

One of the newly app that gaves me effective profit. I love their launchpool. Securities and conveniently.

11 March 2025
HashKey Global  logo

Reply from HashKey Global

Appreciate your feedback and constructive advice, your opinion carries a lot of weight for our ongoing growth, keep building with you all together, thanks again!

Rated 5 out of 5 stars

I have been trading on the HashKey…

I have been trading on the HashKey Global platform for about six months. What attracted me was the simplicity of the application and ease of use. Most importantly, HashKey Global is licensed by Hong Kong, which is convenient. Of course, I will not forget to mention to you that I am an investor in HSK token . In my opinion, they will have a very great future, so I did not miss the opportunity to invest in HSK token.

16 September 2024
Unprompted review
HashKey Global  logo

Reply from HashKey Global

Appreciate your feedback and constructive advice, your opinion carries a lot of weight for our ongoing growth, keep building with you all together, thanks again!

Rated 1 out of 5 stars

thiefs and liars

thiefs and liars, they refuse to give bonuses

29 November 2024
Unprompted review
HashKey Global  logo

Reply from HashKey Global

Thank you for your input, in order for us to further investigate, can you outreach to us via livechat so we can help you to address your concern instantly?https://static.zdassets.com/web_widget/latest/liveChat.html?v=10#key=hashkeygroup4435.zendesk.com Or you can leave us your UID or email so we can follow it up with you

Rated 5 out of 5 stars

Did my first trade with HashKey Global…

Did my first trade with HashKey Global yesterday, and the experience was seamless. I was able to complete my purchase and easily withdraw my funds without any issues. This is probably the first time I've had such a smooth experience with a crypto exchange.

22 October 2024
HashKey Global  logo

Reply from HashKey Global

Appreciate your feedback and constructive advice, your opinion carries a lot of weight for our ongoing growth, keep building with you all together, thanks again!

Rated 1 out of 5 stars

Scam !!!!

Scam !!!!! Avoid !!!!
was send some crypto to them
transfer was failed
say give refund - but want lot of unknown confimation and private data

8 October 2024
Unprompted review
HashKey Global  logo

Reply from HashKey Global

Thank you for your input, in order for us to further investigate, can you outreach to us via livechat so we can help you to address your concern instantly?https://static.zdassets.com/web_widget/latest/liveChat.html?v=10#key=hashkeygroup4435.zendesk.com Or you can leave us your UID or email so we can follow it up with you

Rated 1 out of 5 stars

I traded within the site and when I…

I traded within the site and when I went to withdraw the funds they said I need to pay 10% of my earned funds to a laundering policy

16 September 2024
Unprompted review
HashKey Global  logo

Reply from HashKey Global

Thank you for your input, in order for us to further investigate, can you outreach to us via livechat so we can help you to address your concern instantly?https://static.zdassets.com/web_widget/latest/liveChat.html?v=10#key=hashkeygroup4435.zendesk.com Or you can leave us your UID or email so we can follow it up with you

Rated 1 out of 5 stars

They are truly unethical thieves

They are truly unethical thieves.

I deposited crypto to my hashkey global account to participaste in launchpool. The amount has not been reflected on my balance, hence i missed the launchpool.

I contacted the support line 5 times. My problem has not been solved timely.

ı dont recommend this failed gang !

4 September 2024
Unprompted review
HashKey Global  logo

Reply from HashKey Global

Thank you for your input, in order for us to further investigate, can you outreach to us via livechat so we can help you to address your concern instantly?https://static.zdassets.com/web_widget/latest/liveChat.html?v=10#key=hashkeygroup4435.zendesk.com Or you can leave us your UID or email so we can follow it up with you

Rated 1 out of 5 stars

Dont use Hashkey Global

Dont use Hashkey Global, you wont be able to withdraw your money. They are strategic scammer.

22 July 2024
Unprompted review
HashKey Global  logo

Reply from HashKey Global

We are sorry to hear the experience did not meet your expectations, feel free to leave us any suggestions or advice so we can work on it, appreciate your understanding, you can either reply here in the thread or send email to support@global-cs.hashkey.com.

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