Took six weeks to receive order. Kept saying documents created for shipping but took long time to next step. Supposedly had issue with FedEx account and order was returned and then shipped by UPS to... See more
Company replied
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The jersey is crafted from breathable, durable fabric. It hugs perfectly but it is not overly tight either, which is great for longer rides. I really appreciate the diversity of design options availab... See more
Company replied
I ordered a college kit, jersey and bibs, and was pleasantly surprised by the overall quality and appearance! The colors were spot on (always a problem when ordering college stuff) and the sizing was... See more
But I was searching for a customized jersey to support my college team. Much to my surprise, they then sent me several design options. The jersey fled my frame perfectly and used breathable fabric tha... See more
Company replied
Company details
Written by the company
At Global Cycling Gear, we design premium cycling apparel that combines style, quality, and performance. Experience unmatched comfort and joy in every ride with our expertly crafted gear.
Contact info
1710 Wisconsin St, 54494, Wisconsin Rapids, United States
- support@globalcyclinggear.com
- globalcyclinggear.com
4.0
Great
142 reviews
Replied to 83% of negative reviews
Typically replies within 1 week
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Shipping times and long production…
Shipping times and long production times are not shared on website. Don't order unless you have a month to wait. Poor sizing
18 April 2026
Unprompted review
Quick response to any questions.
20 March 2026
Unprompted review
Great quality
Great quality, fast delivery, just what I was looking for.
16 February 2026
Unprompted review
Took six weeks to receive order
Took six weeks to receive order. Kept saying documents created for shipping but took long time to next step. Supposedly had issue with FedEx account and order was returned and then shipped by UPS to the FedEx depot. Then had to go pick it up.
Global cycling is saying FedEx couldn’t deliver to my home address yet they are in my neighborhood everyday. I contacted Fedex three times and they said the issue was with Global Cycling account. I can imagine what that’s about.
11 February 2026
Unprompted review
Reply from Global Cycling Gear
Hi Nick,
Thank you for taking the time to leave your feedback—we’re truly sorry for the significant delay in receiving your order and the frustration this caused you.
Unfortunately, the initial shipping issue stemmed from FedEx notifying us that the address you originally provided could not be delivered to. To resolve this and ensure smoother delivery moving forward, we contacted you to request an alternative address. After you kindly provided the FedEx depot location, we also switched the carrier to UPS to avoid a similar issue.
We completely understand how disappointing and inconvenient six weeks must have felt, especially with the extra step of picking it up. This was an unexpected shipping complication beyond our control, and we sincerely appreciate your patience and understanding throughout the process.
As a gesture of goodwill and appreciation for your support, please enjoy 15% off your next purchase with the code T15.
Best regards,
Global Cycling Gear
Reply from Global Cycling Gear
Hi Ricardo,
Thank you so much for your great 5-star review! We’re happy to hear that you’re pleased with the quality and that the fit was true to size—that’s exactly what we aim for.
As a thank-you, please enjoy 15% off your next purchase with the code T15. We’d love to have you ride with us again soon!
Best regards,
Global Cycling Gear
Great Quality
This is the third kit we have ordered and LOVE them. The service is great and while shipping does take some time it is so worth it. I recommend this company to everyone on my son's mountain biking team. Thank you.
31 December 2025
Unprompted review
Reply from Global Cycling Gear
Hi Veronica,
Thank you so much for your wonderful 5-star review—we’re absolutely thrilled and truly honored!
Hearing that this is your third kit and that you and your son absolutely love them made our day. It’s especially meaningful to know you recommended us to your son’s entire mountain biking team—that’s the highest compliment we could receive. We’re delighted that the quality, service, and overall experience have been worth the wait every single time.
Thank you again for your continued trust and for spreading the word to the team—it truly means the world to us.
As a small thank-you in return, please enjoy 15% off your next purchase with the code T15. Whether it’s more kits for your son, the team, or yourself, we can’t wait to support many more great rides ahead!
Best regards,
Global Cycling Gear
Presents itself as a UK company
Presents itself as a UK company, but doesn’t give any address or phone number. It took over a month to ship and claims shipping rules according to the EU don’t apply. I would strongly suggest avoiding this company!
16 January 2026
Unprompted review
Reply from Global Cycling Gear
Hi Mark,
Thank you for taking the time to share your feedback—we’re sorry to hear about your frustration with the shipping experience. We’d like to respectfully clarify a few important points regarding your order.
We provided full tracking information and details of the carrier right from the early stages of your order via email. Please kindly check our previous email correspondence for the tracking link and carrier details.
We always respect and comply with the laws of the countries we operate in. However, the EU return and delivery rules you referenced typically apply once the package has been delivered. In this case, the package has been held awaiting your acceptance for delivery, which has prevented us from proceeding with any further steps or support options.
Both our carrier and our team made multiple attempts to contact you to arrange successful delivery, but unfortunately we did not receive any response from you.
Had we received your cooperation earlier to accept or reschedule the delivery, the package could have been delivered much sooner. We truly hope you’ll be able to work with the carrier now so the shipment can be completed smoothly.
We genuinely want to resolve this for you—if you’d like assistance with the current delivery status or have any questions, please reply to our previous emails or reach out directly and we’ll do our best to help.
As a gesture of goodwill, please accept 15% off your next purchase with the code T15.
Best regards,
Global Cycling Gear
Exactly as described
Order is exactly as described online. Fit is well aligned with chart. Wears well and color seems to be maintained after washing.
22 December 2025
Unprompted review
Reply from Global Cycling Gear
Hi Patrick, thank you so much for the fantastic 5-star review — we’re absolutely thrilled!
That kind of feedback makes our whole team smile and keeps us motivated to deliver the best cycling gear possible!
As a huge thank you for your kind words and for trusting us with your order, please enjoy 15% off your next purchase with the code T15 — we’d love to help you gear up for even more rides!
Best regards,
Global Cycling Gear
Had to contact Global Cycling a glitch with my address, it was wrong. They corrected it and it was so easily done, that just blew me away, nothing is easy anymore, but this was. Thanks !!
Had to contact Global Cycling a glitch happ
2 December 2025
Unprompted review
Reply from Global Cycling Gear
Hi Doug, thank you SO much for this awesome 5-star review — we’re genuinely blown away by your kind words!
It makes our whole day to hear that fixing the address glitch was so quick and painless for you. We totally get how rare it feels these days to have something “just work” without a headache, so we’re extra thrilled we could deliver that smooth experience. Thanks for giving us the chance to help and for the huge shout-out — it means a lot!
As a big thank-you right back at you, please enjoy 15% off your next purchase with the code T15. Can’t wait to gear you up again soon!
Best regards,
Global Cycling Gear
The sizing charts cannot be trusted - Do not buy!
The sizing charts cannot be trusted. I purchased three jerseys in November 2025. I ordered 1 size up to an XL from my usual jersey size of Lg (for my 41” chest and 175# frame). When my jerseys arrived three+ weeks later they were so small that I could barely squeeze into them. So I immediately sought to return or exchange them. After considering the options that customer service offered, I opted to pay a $60 shipping fee for 2X sized replacement jerseys (and I could keep the ones too small for me to wear). That was my second bad decision!
The second week of December 2025 my three 2X sized jerseys arrived — and, yes, the 2X size was not a good fit my 41” chest and 175# frame. I was dumb to think otherwise. I doubt GCG will allow this post to be shown, they tend to delete or bury unfavorable reviews and Trust Pilot doesn’t seem to have a problem with that.
14 December 2025
Unprompted review
Reply from Global Cycling Gear
Hi H.J. Richardson,
Thank you for taking the time to share your detailed feedback—we truly appreciate it and are genuinely sorry to hear about the frustration with the sizing of your jerseys. We completely understand how disappointing it must have been to receive items that didn’t fit as expected, and we never want any rider to feel this way.
We’ve just sent you a personal email a few moments ago with a proposed solution for the three jerseys. Please check your inbox and let us know what you think—we’re here to work with you until you’re 100% happy.
As an additional thank you for your patience and for giving us the chance to fix this, please enjoy 15% off your next purchase with the code T15.
We look forward to hearing from you and turning this experience around!
Best regards,
Global Cycling Gear
Love the design
Love the design. Perfect for any cycling fan! The print looks great and the mug feels solid. Wish it were just a tad bigger, but overall it’s an awesome addition to my morning routine.
6 November 2025
Unprompted review
Reply from Global Cycling Gear
Hi Olga,
Thank you so much for the wonderful review! We’re thrilled to hear you love the design and the print. Seriously, knowing it’s become part of your daily routine has us grinning ear-to-ear – that’s the kind of love we live for! Your feedback is super amazing!
As a big thank you, enjoy 15% off your next purchase with the code T15—we’d love to help you add more cycling-inspired goodies to your collection!
Best regards,
Global Cycling Gear
Terrible service
Terrible service. Don't buy from these people. They are a front for a chinese store. They use AI to respond to peoples concerns. They dont provide quality customer support.
Their reply is BS. I’ve been getting emails from “Linda” which is the same person that sends their marketing emails. The emails are clearly ai. Yet another example of this company writing off their customers and refusing to make things right. They’d rather double down on making their money.
1 December 2025
Unprompted review
Reply from Global Cycling Gear
Hi Kason,
Thank you for taking the time to leave a review and share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations and that you felt dissatisfied.
We’d like to address and clarify a few points: Global Cycling Gear is not a front for a Chinese store, nor do we use AI to respond to customer concerns. At Global Cycling Gear, we greatly value every customer’s experience, which is why all conversations and support are handled personally on a human-to-human basis by our dedicated team.
Regarding your order, it was produced exactly according to the specifications and details provided at the time of purchase, and it was successfully delivered without any reported defects, damage, or production issues. As there were no quality or fulfillment problems with the items, we’re unfortunately unable to process a refund based solely on a change of mind or personal anxiety after delivery. As we discussed in our email conversation, we did offer a fair solution to help resolve your concerns, and we sincerely hope you’ll consider it.
We completely understand that this situation may still leave you disappointed, and we’re genuinely sorry for any frustration caused. If you’d like to discuss the offered solution further or have any other questions, please feel free to reply to our previous email or reach out anytime—we’re here to help.
Best regards,
Global Cycling Gear
USA Jersey
Global Cycling Gear was absolutely very responsive to my request for exchanging to a larger size then originally ordered and follow through for assuring delivery.
1 December 2025
Unprompted review
Reply from Global Cycling Gear
Hi James,
Thank you so much for the fantastic 5-star review! We’re absolutely thrilled to hear how responsive our team was with your size exchange on the USA Jersey and that we followed through to make sure it arrived perfectly. Customer happiness is our top priority, and feedback like yours keeps us pedaling strong! As a big thank you, enjoy 15% off your next purchase with the code T15—we can’t wait to gear you up again!
Best regards,
Global Cycling Gear
I really like my new cycling jersey and…
I really like my new cycling jersey and will be wearing it on my next ride
1 December 2025
Unprompted review
Reply from Global Cycling Gear
Hi Dave,
Thank you so much for the great review! We’re thrilled to hear you really like your new cycling jersey and can’t wait to picture you rocking it on your next ride—go crush those miles! As a big thank you, enjoy 15% off your next purchase with the code T15. Hope to see you back soon!
Best regards,
Global Cycling Gear
No hassle return policy!! Love it!
I had ordered a LARGE cycling jersey, my usual size, but unfortunately is was a little snug. I was looking for a "club cut" style. When I contacted the company to arrange for a return of this jersey and replacement in the next larger size, they gave me 2 RETURN options. I was very pleased to chose from the options offered and my new(larger sized) jersey arrived the other day. I love the graphics and can't wait to get out on the road showing this off to my cycling buddies! Thank you for working with me on this hassle free exchange! looking forward to doing business with you again.
2 October 2025
Unprompted review
Reply from Global Cycling Gear
Hi Jim,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with our no-hassle return policy. We're glad you love the graphics and can't wait to see you rocking it on the road with your cycling buddies! As a token of our appreciation, enjoy 15% off your next purchase with the code T15. Looking forward to serving you again!
Best regards,
Global Cycling Gear
Legitimate cycling gear for Legitimate riders
Ease of purchase. On-time delivery. Quality product.
24 October 2025
Unprompted review
Reply from Global Cycling Gear
Hi Sean
Thank you so much for that awesome review—we're delighted to hear about your positive experience with the ease of purchase, the on-time delivery, and the quality of our cycling gear! It means the world to us to know we’re supporting legitimate riders like you. As a big thank you, we’d love to offer you 15% off your next purchase with the code T15! Can’t wait to welcome you back soon!
Best regards,
Global Cycling Gear
The entire experience was smooth…
The entire experience was smooth and has the be the easiest of all my other experiences. From going online, scrolling, placing the order, shipping, delivery and CUSTOMER SERVICE! Everything was a great process.
18 August 2025
Unprompted review
Reply from Global Cycling Gear
Hi Josh,
Thank you so much for that fantastic review! We’re absolutely delighted to hear that your entire experience was smooth and the easiest yet—from browsing online to the amazing customer service, shipping, and delivery. It warms our hearts to know everything went so well! As a special thank you, enjoy 15% off your next purchase with the code T15. Can’t wait to have you back with us!
Best regards,
Global Cycling Gear
Great online cycling gear shopping!!
Really excellent customer service and communication! I had to exchange one item, for size reasons, and the process was very simple. I got two bike jerseys, and love them both. Nice style, and good quality. I would definitely purchase from Global Cycling Gear again!
26 September 2025
Unprompted review
Reply from Global Cycling Gear
Hi Thatch,
Thank you so much for that glowing review—we’re over the moon to hear you had a great online shopping experience and loved our excellent customer service and communication! It’s awesome that the exchange process was so simple and that you’re thrilled with both bike jerseys. We’d love to welcome you back with 15% off your next purchase using the code T15. Can’t wait to see you again!
Best regards,
Global Cycling Gear
Highly Recommended!
Great service, and I got two cycling jerseys that I love but were hard to find anywhere else. Excellent!
1 September 2025
Unprompted review
Reply from Global Cycling Gear
Hi Thatcher,
Thank you so much for the amazing review—we’re overjoyed to hear you highly recommend us and love those hard-to-find cycling jerseys! Your kind words about our great service truly make our day. As a special thank you, enjoy 15% off your next purchase with the code T15. Can’t wait to see you back soon!
Best regards,
Global Cycling Gear
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