Sometimes they fail a bit. The majority of the time they don't but if U re specifically looking for ready bought tech/products and peripherals/accessories u will stay happy about the store. On the cas... See more
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Location
Switch locationAvenida Santa Isabel, Parque Industrial Meramar II, Armazém 4, 2635-047 Cabra Figa, Rio de Mouro, PT
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Quickly becoming my IT store of preference due to ease of accesses, decent prices and speed of delivery.
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Some quirks on ordering, feedback and assembly, but overall a good experience.
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Fast and professional
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Company details
About Globaldata - Sintra / Cascais
Written by the company
Somos especialistas em computadores e gaming de última geração!
Presentes no mercado português desde o ano 2000, com loja online e 4 lojas físicas em Lisboa, Porto, Gaia e Sintra. Somos parte integrante do Grupo Progamers Group, o maior grupo europeu de informática, presente em 12 países diferentes, onde se destacam a Caseking na Alemanha, a Jimm´s na Finlândia e a OverClockers no Reino Unido.
Presentes no mercado português desde o ano 2000, com loja online e 4 lojas físicas em Lisboa, Porto, Gaia e Sintra. Somos parte integrante do Grupo Progamers Group, o maior grupo europeu de informática, presente em 12 países diferentes, onde se destacam a Caseking na Alemanha, a Jimm´s na Finlândia e a OverClockers no Reino Unido.
AS NOSSAS PROMESSAS
Equipa de RMA /apoio ao cliente comprometida e disponível para ajudar em todas as fases do processo de compra e pós-venda.
RMAS SUPER RÁPIDOS
O RMA é um procedimento que o cliente pode usar para devolver produtos que estão com defeito ou precisam de reparo. Se acontecer depois de 14 dias da compra, quando a nossa política de devolução padrão termina, podes ainda solicitar um RMA para garantir que o teu produto seja reparado ou substituído.
RESOLUÇÃO DE DOA EM 24H ÚTEIS
Nestas situações, após recebermos a notificação por parte do cliente sobre o problema que encontrou, nós comprometemo-nos a resolver o problema do produto em DOA, dentro do nosso período de SLA, que para esta situação é no máximo de 24 horas úteis.
SERVIÇO DE APOIO AO CLIENTE
Ninguém gosta de ficar sem resposta às suas questões. Por isso mesmo, aplicámos um SLA que varia consoante a situação. Por exemplo, se enviares um e-mail até às 17h de um dia útil, garantimos que respondemos no mesmo dia. E se por acaso não conseguirmos atender uma chamada até às 17h, podes contar que ela será retornada até às 12h do dia útil seguinte.
EXPEDIÇÕES E ENTREGAS
Por fim, mas não menos importante, sabemos o quão importante é receberes a tua encomenda o mais rápido possível. Desta forma, garantimos que todas as encomendas realizadas até às 18h de um dia útil, serão expedidas no mesmo dia - incluindo em época de Black Friday e Natal.
Assim que a encomenda é encaminhada para o circuito de distribuição das transportadoras com qual trabalhamos, o prazo estimado para entrega varia entre 24 a 48 horas úteis.
Contact info
Avenida Santa Isabel, Parque Industrial Meramar II, Armazém 4, 2635-047, Cabra Figa, Rio de Mouro, Portugal
- 300600520
Informática especializada é aqui!
4.8
Excellent
231 reviews
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Overall good service 👍
Sometimes they fail a bit. The majority of the time they don't but if U re specifically looking for ready bought tech/products and peripherals/accessories u will stay happy about the store. On the case of PC building it's somewhat great unless one of the components is faulty in that case u might find yourself stuck without or device for a good while until it's fixed... So the problem is when there's a fault they take a bit to fix it... I'm not fully knowledged on the common practices of desktop building and repair but I can somewhat understand in the majority of situations for the time it takes to fix certain tech... Well that's all from me folks. Good shop some difficulty in repairing products that's all. Still recommend.
7 February 2026
Reply from Globaldata - Sintra / Cascais
Hello,
Thank you very much for your detailed and honest feedback — we truly appreciate you taking the time to share your experience.
We are glad to know that, overall, you feel positive about our store and would recommend us. Regarding repair times, we fully understand your point. In some cases, especially when dealing with faulty components or manufacturer processes, resolution times can unfortunately be longer than we would like. Nevertheless, we are continuously working to improve communication and turnaround times to provide a better experience.
Your feedback is extremely valuable and helps us keep improving.
Best regards,
Globaldata Team
Some quirks but overall cool
Some quirks on ordering, feedback and assembly, but overall a good experience.
8 February 2026
Reply from Globaldata - Sintra / Cascais
Dear Ricardo
Thank you very much for your feedback and for sharing your experience with us.
We’re glad to know that overall you had a good experience. At the same time, we appreciate your comments regarding the ordering, feedback and assembly process — they help us identify opportunities to improve and refine our service.
We hope to welcome you again soon and provide an even smoother experience next time.
Best regards,
Globaldata Team
My IT store of preference
Quickly becoming my IT store of preference due to ease of accesses, decent prices and speed of delivery.
15 January 2026
Reply from Globaldata - Sintra / Cascais
Hello Andrii,
Thank you very much for your feedback.
We’re glad to hear that Globaldata is becoming your IT store of choice, thanks to easy access, competitive prices and fast delivery.
We look forward to serving you again.
Best regards,
Globaldata Team
Fast and professional
22 December 2025
Reply from Globaldata - Sintra / Cascais
Caro Dmitry,
Agradecemos o seu feedback!
É muito gratificante saber que a rapidez e profissionalismo do nosso serviço é reconhecido.
Cumprimentos,
Equipa Globaldata
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