I am happy with the approach Kymm and the GRG team is taken so far in guiding me to recover the money that was lost in a part-time job scam. I hope there is a long way to go yet I am awaiting patientl... See more
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See what reviewers are saying
I was contacted on a daily basis by "Luke" - trained to appear like the nicest person but what they do is to gain access to your wallets, then move money in and out of your account until there is noth... See more
Don't sign up for their services if you are a (crypto) scam victim. You have to pay them an upfront fee and all they do is write letters for you to send to the banks /exchanges etc. but it... See more
Sofie Livine is a professional agent with a personal commitment to the issues she has to solve. I'm thankful for her support and quick response for taking actions. Until now she is the only person... See more
Company details
Contact info
276 Fifth Ave, 10001, New York, United States
- support@globalrefundgruop.com
- globalrefundgroup.com
Hasn’t replied to negative reviews
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Dealing with the customer was very…
Dealing with the customer was very respectful and courteous. The problem was (is) that it takes an insatiable amount of time to find answers when calling or emailing compared to the 6 month contract, hopefully this will not be done consciously to prolong the agreement
Sophie Levine has been very receptive…
Sophie Levine has been very receptive and professional and I consider I am in the right hands to recover Super money that were taken by Fraudsters.
Real people real company give them a go.
This company is real.
I had my doubts after handing over the required 10%. Sean was great and explained what his company was all about and what they do.
Sophie Levine is handling my case I have so far found her to be very professional informative and pro active so far. Sophie replies promptly to all my emails.
I’m in the early stages of my case sophie has prepared a very good letter which I have sent to my bank and are waiting on an positive outcome for a full refund of my stolen funds.
I will give another rating and comment once I have all my funds returned to me.
We will get all the money back with this wonderfull Team!
This Team is my last chance for my lost money and i trust they help!
Melanie and Fabian
Melanie, than Sophie, and at the end Fabian help me to refund my invest the crooks take. The process si in work. Fabian is reactiv and eficient and gentleman. I am confidente to the result.
enthusiasm and belive
enthusiasm and belive in case passed from case manager to me
I got my money back
The only thing that I didn't like it was the fact that I needed to talk with all institutions involved (bank, binance, etc).
Of course, they prepared all documents I needed for those discussions, but I needed to call or send emails to institutions.
Hard working company who really takes…
Hard working company who really takes care. Great service with open ears and hearts
Sofie Levine
Sofie Levine is very goog professional,competent,reliable case manager with a necessary commitment to the issues she has to solve. She handles my case with seriousness and very much responsibility. I am thankful for her support and quick response for taking actions. She is very engaged and keeps in contact with me to follow up the issues to claim for my refund. I recommend her. I belive ghat with her support we are going to finish this case with success.
Kind regards
Zinaida Fetcu
It always depends on the people
Initialy I was accustomed by an employee, who was unfortunately not so accurate. Luckily the responsibility of my issue changed and I am no under the competent maintenance of Marie Heide, who is allways thinking and planing in my behalf. I appreciate this. A big thank you.
The service has been excellent you have…highest regards
The service has been excellent you have been very diligent and personable and present to deal with
Great job done
Great job done, lots of e-mails, Telefone calls, always friendly, rapid answers.
Serious and valuable service provider
The team is very anxious to help for my poor experience with a broker. Sometimes it was hard to reach them or get a feedback. But after a view months of support and created of a few documents it seems to be a serious and valuable service provider. I am just awaiting better result of the recovery. Let`s see....
Sofie Livine is a professional agent…
Sofie Livine is a professional agent with a personal commitment to the issues she has to solve.
I'm thankful for her support and quick response for taking actions. Until now she is the only person form my case who manage to achieve what others before didn't. I recommend her.
I believe that with God's help and her support we are going to finish this case with success.
The manager Mrs Zhykov is very engaged…
The manager Mrs Zhykov is very engaged and keeps in contact with me to follow up the issues to claim for refund of lot of money I lost due of very suspect recommendations by the brooker.
Hope it ends finally successfully.
Fabian Auclar is workink on my issue…
Fabian Auclar is workink on my issue for one month.He is correct,reliable.
IGM Holdings fraud
So far, Fabian is doing his best trying to recover my lost money due to fraud by IGM holdings.
Absolute FRAUDSTERS!!! Money swindling racket global refund
True story of my association with Global Refund Group, I was passed around like a parcel, from a highly incompetent team of liars, I would like to rate them a big zero, my account manager Micha Jayed is a specimen of the worst order, he catches Covid everytime I try to get an update from him!!! and strangely still alive, their receptionist is the only person who does justice to his role. Dont let them convince you they have fired or replaced these spineless junk, they are still in the business armtwisting customers to remove their names from reviews, zero personal integrity but their trash reputation needs protection apparently!!! This service is not legitimate in fact I received a warning from ATO for engaging with this company, they didnt help retrieve even a single cent back from the fraud companies, I dont recommend using their services EVER!!! Don't be surprised if your account manager goes missing, a higher up is appointed to act as a saviour only to cause great agony and disappointment, this is a genuine racket that ATO, cyber police and the government should crackdown to ensure these leeches livelihoods are cutoff!!! Contract means nothing just paper you could use in the toilet as its never honoured, contract is only to trap you but these morally deprave souls run around scot free, cheating, lying, stealing money at best!!!
The company is legit and reliable!
Good afternoon all!
I am new to the stock/forex market and my first experience was not lucky for me, but it was lucky for my scammers. Some time ago I was contacted by a "neotrade .pro" representative. After several phone conversations I was convinced to start investing with the small of $250. Initially, all started good for me. In a week time I saw there are $500 in my private cabinet. I was really inspired. By advice of a senior account manager of the company I transferred $10,000 by a few transfers via my bank card. The black line started: instantly my account worth went down to $2,000 because the manager told "You invested in oil and the price went down". I decided to withdraw but after several attempts I realised that it is impossible. I was really desperate.
Accidentally, I found this company - "Globalrefundgroup". I had a long conversation with them and at the beggining i did not believe the manager who told that it is possible to return the money, but I will need to pay some fee. I thought it is a new scam project. I surfed the internet and found some articles stating that this company is legitimate. I accepted the risk and paid the fee and signed the contract. And you know what?! After some time all payments I made to scammers were refunded to my bank card!
I am really thankful to the company, its representatives and I assure you my money are back and this company really works and provide good quality services.
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