Globalsunpools Reviews 174

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness throughout the entire process, from sales to installation. People are highly satisfied with the quality of the products and the efficiency of the service, often highlighting the smooth installation and the enjoyment their families get from their new pools. However, a small portion of people felt that the level of customer service declined after becoming a client, requiring them to actively seek attention for basic inquiries.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism, knowledge,... See more

Facilities

Customers consistently note positive experiences with facilities, particularly their pools. Many reviewers... See more

Service

Reviewers highlight positive aspects of service, with many praising the professional installation and... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness and... See more

Product

People report positive experiences with the product. Customers highly recommend the pools, describing them as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had an amazing experience with Blue World Pools from start to finish! The sales rep was knowledgeable, honest, and explained all our options without any pressure. We were able to choose a pool th... See more

Rated 5 out of 5 stars

Blue World Pools..having a great experience with our pool.our grandkids are having a blast along with our family. Our experience with Customer service and parts dept has been exceptional. Always avail... See more

Rated 5 out of 5 stars

Sarah Dizney, our sales person , was very knowledgeable walked us through everything and everything she said would happen did happen… Blue world pools was very professional and efficient. Excellent cu... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

174 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very pleased with our choice to go with blue world pool

Very pleased with our choice to go with blue world pools they were professional and courteous. They met all expectations went above and beyond to make sure we were happy. The installer worked in misty rain so that he would meet the deadline to get it in he even went above and beyond to make sure we were completely satisfied with the location and the surroundings of the pool. I would recommend blue world pools to anyone wanting an above ground pool to last a lifetime

1 June 2020
Unprompted review
Rated 5 out of 5 stars

We had a really excellent experience…

We had a really excellent experience with Blue World Pools, from the salesman to the installer, we love our pool and would highly recommend this company to other consumers. The pool is well made to last, and looks really nice also.

Happy Swimming,
Karla

1 June 2020
Unprompted review
Rated 5 out of 5 stars

Excellent pool

Excellent pool. Love the low maintenance and not having to worry about chemicals. Seems to be well built and a good quality.

1 June 2020
Unprompted review
Rated 5 out of 5 stars

The pool is awesome!

The pool is awesome! Installer was professional and explained everything to the tee. Was on time and prompt. The pool was installed solid.

30 May 2020
Unprompted review
Rated 5 out of 5 stars

24 foot deluxe pool

Great looking pool the installer was great with working around the rain to get the pool installed for us and did a great job with it and was very informative.

30 May 2020
Unprompted review
Rated 1 out of 5 stars

I was told one price and when it got…

I was told one price and when it got all done it came out to be a another one but I pay but not happy about it but their is nothing I can do about it but I want be telling anyone else about y'all cause I was not told everything upfront that I was going to be paying 40.000 fo a pool

30 May 2020
Globalsunpools logo

Reply from Globalsunpools

Marion,
May of 2020 was the height of Covid-19 and normal business operations were in a challenging environment. There was a nationwide shortage of above ground pools at the time. We did not have a pool at the price you mentioned. We are a family owned and operated company that goes to great lenths to make sure our customers are happy with the quality of the product, installation, and service. We are considered to be industry experts in the above ground swimming pool industry. Thank you for your business.

Rated 1 out of 5 stars

I shouldn't even give 1 star...3…

I shouldn't even give 1 star...3 appointments in one week and noone showed up or even bothered to call to let me know they were not coming...Btw, they pull a HARD credit check when you ask to get the quote...If this is the way they do business, no thanks...

27 May 2020
Unprompted review
Rated 4 out of 5 stars

Pool

They finally came but didn’t arrive on the date I was quoted. They had the wrong part had to reorder. The people who put it together was nice. The service Department you cannot reach. You leave a message and they don’t call you back.

25 May 2020
Unprompted review

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